I have been coming to Dr. Alvarez for almost a year now and plan to continue my yearly dental…read moreservices here. I like it here so much that I am commuting an hour each time I have a visit, after recently moving. The staff is very friendly. Dr. Alvarez has always been professional and explained things very well. They text and call to remind you about appointments.

I absolutely have no words for the way I was treated today at this office. This all started when I…read morewent in for a checkup, as I was in pain. X-rays and an exam were done and it was decided that I needed a root canal at an endodontist. I paid my share of the bill that was given to me by the receptionist. She said she checked my insurance and I was responsible for 1/2, which I paid. Then a few days later, a tooth cracked on the bottom of my mouth. I had complained about pain in this specific area during my first visit, which was not at all taken seriously. So anyway, back I was again. I again paid my prorated share of the bill. I then went and had a root canal with an endo, but had to go back to Alvarez for a crown. So I made the appointment and the day before the appointment, I get a text that my insurance denied everything and I was responsible for thousands of dollars for tomorrow's visit. I was in total and completely shock and told them that I couldn't not afford that and I'd just keep the hole in my tooth and shop around the 1500.00 crown charge. Dr alvarez called me and told me that he would lower the price if I bought their insurance. I told him that I bought another policy that kicked in Monday and no thank you. Then he made me feel that they would work with me on the price. So today I go to the appointment. This is where it goes sideways and I felt like I was at a used car dealership. The office secretary immediately talked money the minute I walked in. Offers were made back and forth and then she told me that Dr alvarez wanted to see my benefits before any work was done. I called the insurance agency and had to put them on speaker. This was a HUMILIATING EXPERIENCE to say the least. Then they call me back. I thought everything was squared away as I sat in the dentist chair. The Dr comes in and talks about different options and different prices and I am so filled with anxiety I start to cry and say I was about 9/10" from getting up and leaving. Then they walk out. Then receptionist comes back in with a break down of one of the options we discuss, including forcing me to sign up w their insurance and INSISTENT that I cancel the insurance I just bought which goes into effect on Monday (6 days from now). I told her NO. Then she then walks over to my purse, picks it up, hands it to me on my lap and tells me she needs my credit card before the work was done. I am speechless. I was treated with such disrespect and I completely felt degraded, taken advantage, embarrassed and humiliated. I looked at her and said, " wait you need my credit card right now? I'm sitting in the dentist chair you're gonna take my credit card right now? You've got to be kidding me!" She said, "well the office is about to close, and I need all the books squared away before that happens." Well the office wasn't closing for another two hours and I had already been to this office twice for work, and no one has ever ever told me I needed to pay before dental services were done, and to make it even worse while I'm sitting in a chair riddled with anxiety and crying! I would rather rip all my teeth out with pliers than EVER be treated with such humiliating, degrading disrespect that I experienced today. I have never been made to feel this way. Ever. I asked her do you think that I'm not gonna pay you? And she said no we just need to close the books before the end of the day. I said I was never not going to pay you! I'm utterly disgusted. It was about the same feeling as dealing with a used car salesman in a trailer. Not for me. I hope they read my review. You can't degrade people in a vulnerable, anxiety ridden, and terrified position. They had me over a barrel and they knew it. Never EVER AGAIN. And let me also throw in that my 75 year old mother sat in the waiting room for THREE HOURS for me. I kept pleading with them to tell her to go home and I'll take an Uber. They did not honor this request I made a number of times. I am completely disgusted. Dr Alvarez, you all made me feel small, like I didn't matter, anxious, under pressure, degraded, and humiliated. I think you need to take a hard look at what happened today. When you sent in your receptionist in twice to the procedure room, I felt singled out, as I was the only person this happened to. I almost wanted to die when your receptionist handed my purse to me, as I sat in the dentist chair, demanding my credit card before services were rendered. So clear that don't care what happens to me or my teeth, only about being paid, which has NEVER BEEN AN ISSUE FOR THEM, as I've always paid every cent they were due, when it was due. Used car salesman is a generous description of The Who I felt I was dealing with.

Save yourself the pain, time and trouble. I'm going to end up having to sue this guy for very poor…read morework on multiple occasions. I prefer not suing anyone but I can't afford to pay another dentist to fix his mistakes and I surely need to chew my food so... Additionally, he was very rough on my wife to the point that she left him months ago. There are plenty other dentists in the area.

I do not recommend this dentist. Numerous times they put the incorrect code on a service and I have…read moreto straighten it out with my insurance company. I had a crown made and had it adjusted 3 times. Then it fell out after a few months. Dr. Illawan is difficult to talk to as he doesn't take time for you as his patient. He doesn't take time to explain things to you. I don't know why I went to him for years. I guess I thought it would get better. I am fed up now and will find another dentist. I could go on and on, but, what good will it do. The staff is not the friendliest either. My experience there left a bad taste in my mouth!

My wife and I have received our dental care at Cossich Family Dentistry for two years now and…read morecontinue to be pleased with the care we receive. Dental services are professional and thorough and the entire staff is extremely welcoming and efficient. Dr. Cossich is knowledgeable, skilled, and empathetic. No unnecessary procedures are pushed and our insurance coverage is cheerfully accepted and correctly applied. We are pleased to recommend Cossich Family Dentistry in Covington.

Going to the dentist isn't pleasant, but the team at Cossich makes it as pleasant as it can be…read more They are professional, friendly, and thorough. I had two days left remaining with my current dental plan, and they not only fit me in for a last-minute appointment, but they also did some of the work same day so I could bill it to my insurance. Judith is a wonderful dental hygienist. She's the perfect mix of telling you like it is so you know that you need to take better care of your teeth, mixed with a whole lot of real world stories and friendliness. Put it this way, I live in New Orleans, and I have no problem driving to Covington to continue going to this dental office.

Just don't waste your time. It took 4 consult appointments to get my first real cleaning done…read moreincluding a misdiagnosis. they barely have hygienist on staff. Impossible to get follow up appointments within a reasonable amount of time. They'll ring you $$$ out up front and make it to where you can't get follow up on their care plan.

This is an update from my previous rating. I received a phone call from the Dentist of Mandeville…read morestating that my comment was seen on Yelp. She also stated that the record was founded where I was due a refund. She said that it will take 7 to 10 days to return it to my account. My refund was put in my account the next day. I am happy about the fast response from Dentist of Mandeville to addressing this issue. I am elated for the help I received through yelp in solving this dispute.

This is our first experience with a dentist since moving to the Northshore. It was overall a very…read morepositive experience with Dr Riley and Brigitte the hygienist. The visit was a regular checkup/cleaning for my 5yo who was very scared, my 9yo, and myself. The hygienist did a great job, great personality and disposition with children. She was very patient and calming with my 5yo who was in tears prior to her turn and by the end - smiling and calm and completely comfortable. They both took the time to explain and discuss everything they were doing and observing. Also gave sound advice and explained the rationale, answered all questions without seeming rushed. It was a very good experience compared to our last dental visit (not in this area), where it was impersonal and brief and run through like cattle. Very pleased with this office. Would definitely recommend.

I came to dr Clark with two failed root canals. I had infections in both. I had mouth trauma that…read morewould be a nightmare for anyone. He has walked through hell and back to get me back in good condition. It has been one heck of a journey. He worked with another doctor and got the infection handled. He fought to try to save my original teeth but the roots were to far gone. He then started from scratch and now I have movie star teeth. I look great and feel great. He has opened his shop on his days off for me. He has given me attention and care when I needed it the most. He is personable and professional. Expect him to tell it how it is. He is the best around here. He has great experience and has seen it all. This makes the fifth year of him being my dentist. If he can solve my problems he can solve yours. Take my word for it. Plus his pricing is great. Absolutely great value. I cannot say enough about how much I appreciate him.

I've been coming here for years and it has always been a great experience. So much so that I still…read morecome here even while living in Baton Rouge now. I recently was experiencing tooth pain in the back of my mouth and called to set up an appointment. I was able to come in that day but since I was at work i picked the following day instead. I drove over there and found out that I broke a filling and needed to get it re-done. I received the examination, x-rays, shots, drilling, fillings, and paid for the services and was in and out in 30 MINUTES! I'll continue coming here because it is always worth the commute. Friendliest staff around!!

Dr LaSalle provided me with years of excellent, professional and respectful care. Her office staff…read morewas always friendly, supportive and helpful. My insurance was routinely filed in the office with no issues. I was quite satisfied with my care.

The staff was pleasant and kind, however Dr. Lasalle is the rudest, most insulting medical…read more"professional" that I have encountered in my 63 years.

My family recently moved back to the area. I was nervous about picking a new dentist after having a…read moredisappointing experience at another office. They were extremely professional, knowledge, and immediately put me at ease. I would highly recommend this dental office.

I'm not an impatient, self-important engineer, but I can say that I've been going to this office…read moresince I was a kid, and Dr. P and his staff have always treated me and my mom like family. (The rest of my family are weirdos that are susceptible to cavities.) They are incredibly professional, understanding, and knowledgeable. I don't have a car and live across the lake, but I still make a point to see them any way I can when need be. They have saved me a lot of money and time by fixing my freakishly remaining baby tooth instead of me dishing out thousands of dollars on an implant. I went to see another dentist once due to lack of transportation and he treated my sweet, innocent baby tooth like a bag of cash waiting to get exctracted from my mouth. Then when I had to have my wisdom teeth extracted they referred me to a fabulous oral surgeon Overall, Dr. P and his extraordinary staff make it easy and affordable to get what I need to get done.