I had high hopes with this choice of dentist. Don't know if it was an unusual event but my…read moreexperience was disappointing!!! After waiting 45 minutes to be seen I asked a tech how much longer. It seems Dr. Melancon was tied up and wasn't going to see me anytime soon. At that point I said I didn't want to wait any longer. Dentist then came in rushed through a short exam. SERIOUSLY??? I have seen many dentists during my life and NONE made you wait 45+ minutes!!!

Dr. Allison took me in quickly when I had an emergency tooth issue that my current dentist couldn't…read moreassist me with. Within a few hours my tooth emergency was resolved, and my family trip did not have to be postponed! Thank you so much! The atmosphere, office & support staff were all so amazing, and super friendly & welcoming! My family has a new dentist now! Thank y'all!

BEWARE! This office is not upfront with insurance information whatsoever. When I called to make my…read morefirst appointment, I specifically asked if they were in-network with my dental insurance. They gave me a general answer like "we work with all insurance plans." At my appointment, they gave me an estimate of what my out of pocket charges would look like, and I agreed as I was getting a panoramic x-ray and a deep cleaning, realizing these extras may not be fully covered. I paid $202 out of pocket at the end of my visit, only to receive a bill for another $158.80 over one month later. Upon calling my insurance company to find out why it was so expensive, it turns out MoreSmiles was an out-of-network provider. They NEVER told me this and acted like they were in-network the entire time. Shame on them!!

Sadly I have been to a lot of dentist…read more... I have been very impressed with moresmiles dental spa. The staff is friendly and polite. They want to make sure your visit is anxiety and worry free. That is nice but, even better, Dr moreau is very very skilled and knowledgeable. For instance: at my previous dentist, it took a minimum of three weeks to get a crown back from the lab, sometimes three and a half. Well, when you have a temporary crown, it often doesnt fit or look very good and that three or three and a half week wait is a loooong time. Sometimes while waiting I would even call my dentist and ask "Did the new crowns arrive yet?" In the hopes they would come in the mail and I could move my appointment up by a day or three. I always thought three and a half weeks was just industry standard of how long it took for crowns to get done at the dental lab everywhere. Anyway, when I went to moresmiles, I had to get an inlay. I was expecting them to schedule the appointment for delivery three and a half weeks out. I was blown away when they scheduled my follow up appointment to get the inlay delivered in exactly two weeks. I'm not sure if they use different technology or just have a better dental lab (maybe both). But the difference between two weeks and three and a half weeks with an uncomfortable temporary crown is huge. Since I'm talking about temporary crowns: the dental hygienist did the temporary crowns at my old dentist and they didn't fit well or look good. I thought that was also "normal". However, at moresmiles, Dr. Moreau did the temporary crown himself and it fit perfectly. Another example: they did an MRI on my skull using advanced medical imaging technology (pic). Overall, I would highly recommend moresmiles dental spa.

Staff is very friendly, helpful and takes your needs in mind when offering care and suggestions…read more The doctor is very understanding and listens to all your needs and concerns. A faithful company in which the co.pany is based amd founded on.

I rarely leave negative reviews, but this experience deserves one. Going to the dentist is…read morestressful enough, and I walked in really hoping this would be the right place for me. Unfortunately, it was the complete opposite. From the start, something felt off. I met with Michael, explained my dental history, my goals, and my budget. He assured me everything was doable and that my budget was reasonable. After my so-called "free consultation," I was sent away with a bill and told I couldn't even get a quote until I paid $430 for a cleaning. I live an hour away in Baton Rouge, so before booking, I called again to make sure I wasn't wasting my time or money. Michael reassured me multiple times that it would be worth it -- so I trusted him. That was a mistake. At my second visit, Michelle did my cleaning and x-rays, and she was actually amazing -- gentle, kind, and professional. She's the only positive thing I can say about this entire experience. When the doctor came in, I felt completely dismissed. She didn't seem to listen to my goals or understand why I was there for cosmetic dentistry. The plan she presented had nothing to do with what I asked for -- orthodontics, crowns, fillings -- everything but what I needed. Then Michael called to tell me the doctor didn't want to proceed with extractions. I was shocked -- isn't this supposed to be a cosmetic dentist? He said he'd follow up after talking to her again, but I never heard back. Not a single call. So now I'm out $430 for a cleaning I could have done locally for half the price, I have a worsening infection, swelling, and a black eye because the problem teeth still need to be pulled -- and I'm no closer to a solution. If you're looking for a true cosmetic dentist, do yourself a favor and go somewhere else. This office took my money, wasted my time, and left me in worse shape than when I started.

Dr. Voelkel was very thorough and gentle, on my first visit. He explained everything and…read morecontinually asked if I was feeling ok during my procedure. However, when I scheduled my teeth whiting, it was the receptionist (Amy) that did the application. She significantly bleached my gums and did not give me anything, including advice, on how to care for it. I DO NOT recommend this place. It seems it's just about getting money not dental care.

Let me begin by saying I understand that we all are human, that sometimes mistakes are made. That…read moresaid the way I was treated, the neglect that occurred and most importantly the way it was handled was appalling. After a root canal failed I went in to have the tooth removed. They tried to talk me into another root canal not only on that tooth but the adjacent one. I explained that I did not want one, nor could I afford to spend another 2k+ on the teeth. Finally after being given a bill for almost $1400 to remove the tooth and cap the adjacent tooth done at once I relented. I figured even though it was a lot of money that they have a lovely office and "cutting technology" that I was in good hands. The younger dentist who's name I can't recall was nice enough but seemed to be a bit hurried. The tooth wasn't coming easy but finally he pulled it. I asked about the tip and was assured everything was fine. It wasn't. Four days later with massive pain and a fever I returned. The main dentist looked and said I still had the roots in my gums as he could see from the X-ray. He also said much of the pain was from a perforated sinus. They booked me for the next day. The surgery was performed and the young doctor now seemed flippant and unapologetic about the situation. When I was released and talked to the office manager about the week I was out of work and issues she said "this is a common issue. What is your point?" When I asked if they could refund any of the 1400 she said "you paid us for a service and we gave it to you." I just want people to know what kind of people you will be dealing with. The prices are a lot more than other dentists in the area but they won't stand behind their work and have no concern for their patients after they leave. It's a sad world we live in and as far as I'm concerned this place is part of the problem.

BAIT AND SWITCH. I phoned a few months back and was told a FULL SET of dentures were just over…read more$1000.00. Went to my appt today, prepared to pay for the set. Great front desk. Lovely dental assistant. Dr was engaging. Sounds perfect, right? WRONG! After the x-ray and exam, and impressions, it was time to pick my teeth. They brought me to Kiran. She hands me a tablet and pronounces these are the dentures the dentist feels is best suited to me. The price, well OVER $5000.00! No option, other than work with 3rd party financiers. I said when I called it would be $1000, and her response was no one should have told you that. Not until she saw her sucker slipping away did she UNCOVER the poster board with other options on it. This place lacks integrity and Kiran absolutely lacks character and customer skills. She is horrendous! Her attitude is like this is your choice at 5K. Take it or leave it. We left it. I will take my $1000+. elsewhere. I hate dishonest people!

worst dental office on the northshore mabey the state of louisiana the dentist was good its the…read morestaff that needs work

Top notch oral surgeon on the North Shore! Dr. Sweidan and…read morehis staff are extremely professional, very friendly, and go out of their way to make sure you are comfortable and at ease ! Very satisfied with his work and so happy I found this practice, won't go anywhere else!

I am writing this letter to commend Dr. Caesar Sweidan for demonstrating an exceptional level of…read morepatient service. He is a GREAT periodontist, who exemplifies a distinctive level of knowledge, kindness and, superb medical care! When I visited Dr. Sweiden for my consultation and examination, he was explicit as he explained my treatment options and the specifics of implant surgery. As an added bonus, Dr. Sweiden's staff are all very friendly, helpful and extremely prompt. Everyone made me feel comfortable about the procedure, and all my questions were answered. I was impressed with the warm atmosphere, and the attention you and your staff give your patients. It makes my visits to your office a very pleasant experience. Indeed, your attention to detail in both terms of preparing patients for both pre-operative and post-operative care is beyond reproach. Your written instructions were most precise, and I was well aware of how to properly prepare for my implant surgery, and your post-operative care instructions were extremely comprehensive. As an added bonus, my post-operative care instructions were provided in a gift bag, and I was delighted that my package included limited medical supplies and, as an added bonus, a gourmet soup. It was a welcome gift and a very thoughtful gesture. Certainly, Dr. Caesar Sweidan pays attention to his patients needs. I write this letter with sincere gratitude to thank you for being kind and caring and for taking such good care of me. During my implant procedure, I was completely at ease. St Tammany Periodontics is an ELITE professional organization, and I highly recommend your office to anyone in need of periodontal care. Please know that the biggest reward for a thing well done is to have DONE IT! I am pleased with the outcome of my procedure, and I thank you for being my periodontist! Sincerely, Dennis J. Saucier

I got a root canal done by Dr Catherine and I kid you not it was the best experience I've had in my…read morelife. The whole time I never felt ANY PAIN also because of where my tooth was she had to go back to readjust it to make sure it was perfect and I really appreciated that. Her staff answered all my questions and I am just really grateful to have a positive experience. The chapstick on my lips, the constant reassurance. Louisiana is gonna miss her when she finally retires but well done. I have no bad things to say. Even the pill packs she gives it was just amazing.

Here's an astounding thing! Before I went into Catherine Hebert's office for my first root canal,…read moremy 92-year-old brother-in-law told me, "Dave, the only way you'll experience real pain is if, one, your tooth has three roots instead of the customary two roots, or, two, if the roots are really, really long." Well, after initial x-rays, Catherine came in and told me very sweetly that I had three roots on this tooth, and they were all three very, very long." BUT...can I tell you this: throughout the entire procedure, I had NO PAIN WHATSOEVER! In fact, I was so relaxed that, at one point, I fell asleep in the chair. Catherine was great. She is an amazing woman, an amazing endodontist. In the one long visit, I could see her gentle confidence, her deep faith, her grace toward her employees, and the loving respect she has for her husband and family. I would recommend her to anyone and everyone I know.

Outshine Dental are crooks! Beware of payment upfront and the filing of claims not completed…read moreproperly. Gives you the run around and never follows up on submitted additional information for insurance and claim never gets paid property. They don't care..........they've already received their money.

This is the 3rd time in a few years that Outshine in Covington cancelled my 6-month cleaning and…read morethe soonest appointment is 4 months away! Looking for another!

"My experience getting dental work done with Dr. Schof has been nothing short of extraordinary…read more From the incredibly talented and welcoming staff to the highest quality dental work I have ever received, the entire process was seamless. I highly recommend Dr. Schof--he is easily the best dentist I have ever worked with."

If you want a dentist that does not communicate to you what a procedure consists of, Dr. Sschof is…read moreyour dentist. Additionally, if he advises for you to get a procedure you do not want, I would get out because he may hold that against you. I advise you to go elsewhere. I advise for you to go to a dentist that will communicate to you all important details, so that both of you will be on the same page in moving forward with a dental action.

Update** after talk to manager she said I give them wrong information for the insurance( how is…read morepossible because the clinic got copy of my insurance card) what we sent them by email is my insurance card so isn't wrong insurance information but they call to the wrong insurance company. They still own me apologize. And for sure the lost one of patient. Be patient here for past couple years. Before last visit on November 25 2025 got phone call to get confirm insurance information sent the email of copy insurance to office get reply back that they received. Today March 11 2026 get another phone call that I suppose to call them to update insurance because I own them money for last visit. I get attitude from person that give me a call that I don't know medical insurance and dental insurance is not the same. end up with they call to claimed to wrong number. My insurance was active wait for a call to explain but didn't receive any call from them. You team need to do better and look at insurance card what company you should call to get claimed!! And be more professional!!

I want to be fair with my Review giving facts, but I will never step one foot back into Magnolia…read moredental! The screaming on CRYSTAL'S end was completely unnecessary The whole office could hear her screaming and she told me that Dr. Staples could hear her just fine when I told her to stop yelling at me ! Telling me she's going to turn me into collections for $41 that I already had paid. I told her this then she went on saying if you were insurance does not pick up any of these charges I will be sent to collections then she proceeded to hang up the phone on me! Clearly, I have questions because I don't know what she's talking about x-rays and spacers? Turns out that she was charging me for a cleaning that I never had done! She charged my FSA card $82 not $41 for a re-cement that Dr. Staples had told me was free ... so the IRS got involved because I swiped my FSA card for $41 not $82! When I talked to the receptionist Amanda the following day because I never received a receipt through via email as had said. I asked why was I being charged $41? I also got hollered at when I was told again, it was free with the amount of pain and problems that I have been going through It became so ugly that Delta Dental had to be my advocate ! She never filed the proper claims never got a single EOB the year of 2025 until I was charged for a cleaning in January 21 26 In the year of 2025 I went a total of four times having all different doctors whoever was available to re-cement my crown ... I was screamed at and was told I needed to check with the insurance company and know my policy that I had four requence limitations in which the insurance had no idea of because there were no claims being submitted to the insurance company! In order for me to understand the four limitations I also needed their codes which I was not privy to. I have never been spoken to in such a demeaning way ! None of these employees own the company and they need to treat their customers with absolute respect ! And stop putting words into customers mouth screaming to make a scene for all to hear, including customers that are waiting in the lobby! Very unprofessional The glue that is holding the dentist office together is Anne Catherine (AK) Thanks to Delta Dental for being my advocate, I was able to confirm that I will not be sent to collections in the hands of CRYSTAL FOR INADEQUATELY FALSIFYING INFORMATION!