I got a root canal done by Dr Catherine and I kid you not it was the best experience I've had in my…read morelife. The whole time I never felt ANY PAIN also because of where my tooth was she had to go back to readjust it to make sure it was perfect and I really appreciated that. Her staff answered all my questions and I am just really grateful to have a positive experience. The chapstick on my lips, the constant reassurance. Louisiana is gonna miss her when she finally retires but well done. I have no bad things to say. Even the pill packs she gives it was just amazing.

Here's an astounding thing! Before I went into Catherine Hebert's office for my first root canal,…read moremy 92-year-old brother-in-law told me, "Dave, the only way you'll experience real pain is if, one, your tooth has three roots instead of the customary two roots, or, two, if the roots are really, really long." Well, after initial x-rays, Catherine came in and told me very sweetly that I had three roots on this tooth, and they were all three very, very long." BUT...can I tell you this: throughout the entire procedure, I had NO PAIN WHATSOEVER! In fact, I was so relaxed that, at one point, I fell asleep in the chair. Catherine was great. She is an amazing woman, an amazing endodontist. In the one long visit, I could see her gentle confidence, her deep faith, her grace toward her employees, and the loving respect she has for her husband and family. I would recommend her to anyone and everyone I know.

Dr. Catherine Hebert and her staff are the best! I searched for a while for an endodontist that…read moreuses laser treatment during root canal procedures and is a Delta Dental member. I live in New Orleans but will drive the 40 minutes to this office in order to receive the best, most effective / long-lasting treatment possible. The Waterlase MD high powered laser is used to remove infection-harboring smear from inside of the microscopic pores in the wall of the root canal. (One of the biggest problems with root canals is the possibility of infection lingering and recurring issues.) She and her staff go above and beyond to make sure your treatments are done perfectly and accurately. In addition, the office space is cozy and makes you feel comfortable in an otherwise uncomfortable situation. In the treatment room, there is extra padding/memory foam on the treatment chair and blankets are provided if needed. You leave the the office with a soup or protein shake, anti-inflammatories, and a recipe for later. The office provides bottled waters, hot drinks, and snacks to make sure you and your family have what you need. While these amenities are not necessary, any doctor going above and beyond what is required has my and my family's business.

Dr Brown is the BEST. First time in this office and was very impressed..office run like a well…read moreoiled machine. Had oral surgery with Dr Brown..minimal pain..so far so good..Dr Brown and staff very caring. Would recommend Dr Brown!!

BAIT AND SWITCH. I phoned a few months back and was told a FULL SET of dentures were just over…read more$1000.00. Went to my appt today, prepared to pay for the set. Great front desk. Lovely dental assistant. Dr was engaging. Sounds perfect, right? WRONG! After the x-ray and exam, and impressions, it was time to pick my teeth. They brought me to Kiran. She hands me a tablet and pronounces these are the dentures the dentist feels is best suited to me. The price, well OVER $5000.00! No option, other than work with 3rd party financiers. I said when I called it would be $1000, and her response was no one should have told you that. Not until she saw her sucker slipping away did she UNCOVER the poster board with other options on it. This place lacks integrity and Kiran absolutely lacks character and customer skills. She is horrendous! Her attitude is like this is your choice at 5K. Take it or leave it. We left it. I will take my $1000+. elsewhere. I hate dishonest people!

worst dental office on the northshore mabey the state of louisiana the dentist was good its the…read morestaff that needs work

Dr. Wascom is the best dentist ever. Sweet, patient, and funny. And very gentle on the drilling.read more

I cracked my tooth eating popcorn and i was able to be seen right away despite Dr. Wascom was…read moreleaning the next day to go out of town. She clearly communicated her recommendation for treatment and i was given the cost before treatment. She recommended a conservative plan where i keep as much of my tooth as possible and it was cheaper! I have looking for an exceptional dentist since i moved to the Covington area and i finally found her. And she's funny. She would be wonderful with children and adults that fear the dentist liked myself. Thank you Dr. Wascom!!!

Absolutely horrible. I have had good experiences in the past, but today was beyond horrible, and…read morethe young lady kept putting stuff in front of me to sign. She said I wouldn't owe anything, and then upon leaving I am told I owe $150 for ABSOLUTELY NOTHING being done. This place is obviously a FOR PROFIT business ahead of actually taking care of customers. Based on how horribly I was treated today I would not recommend anyone coming here. Things have changed here, and this is by far the most expensive Dentistry place around. Everywhere else is much cheaper. You can't just lie to people in order to fraudulently obtain money from them. They made me feel so devalued today. I truly wish I had words for how horrible it was. I have been sending friends and family here for years, but now will probably be calling all them, and suggest they switch too. They need to do better with how they treat people, and also don't lie to people. May 6th followup: After speaking to Sara/Sarah today she was acting like she wanted to help. Just like how Luke Baumgartner acted like he wanted to help. Yesterday he even wrote me an estimate. Sara/Sarah spoke to Cossich Family Dentistry today about them honoring their warranty on this inferior bridge they did. Cossich refuses to honor their own warranty. Now Sara/Sarah just called me around 5 pm to tell me they no longer feel comfortable doing the work that just Yesterday they would do. I literally feel like them and Cossich are working together to not help. I will stick with Grand Family Dentistry for cleanings going forward, but can't trust them ever again in the future. I literally feel like they are working together with Cossich to not help me as they called and spoke to Cossich. After they spoke to Cossich their tune changed, and they cam no longer do the work. Nobody can say that this all adds up and is normal. It is basically RETALIATION by 2 dentists office to hurt a patient.

Truly enjoyed their care and patient experience....However, they did not tell us that they were out…read moreof network. We had to find that out on our own. They also told us we would be reimbursed for the entire exam, which is false. I do not leaving a bad review, however, when I called to make an appointment, I specifically asked if they were in network, and they did not disclose this. This is not right.

Dr. Voelkel was very thorough and gentle, on my first visit. He explained everything and…read morecontinually asked if I was feeling ok during my procedure. However, when I scheduled my teeth whiting, it was the receptionist (Amy) that did the application. She significantly bleached my gums and did not give me anything, including advice, on how to care for it. I DO NOT recommend this place. It seems it's just about getting money not dental care.

Let me begin by saying I understand that we all are human, that sometimes mistakes are made. That…read moresaid the way I was treated, the neglect that occurred and most importantly the way it was handled was appalling. After a root canal failed I went in to have the tooth removed. They tried to talk me into another root canal not only on that tooth but the adjacent one. I explained that I did not want one, nor could I afford to spend another 2k+ on the teeth. Finally after being given a bill for almost $1400 to remove the tooth and cap the adjacent tooth done at once I relented. I figured even though it was a lot of money that they have a lovely office and "cutting technology" that I was in good hands. The younger dentist who's name I can't recall was nice enough but seemed to be a bit hurried. The tooth wasn't coming easy but finally he pulled it. I asked about the tip and was assured everything was fine. It wasn't. Four days later with massive pain and a fever I returned. The main dentist looked and said I still had the roots in my gums as he could see from the X-ray. He also said much of the pain was from a perforated sinus. They booked me for the next day. The surgery was performed and the young doctor now seemed flippant and unapologetic about the situation. When I was released and talked to the office manager about the week I was out of work and issues she said "this is a common issue. What is your point?" When I asked if they could refund any of the 1400 she said "you paid us for a service and we gave it to you." I just want people to know what kind of people you will be dealing with. The prices are a lot more than other dentists in the area but they won't stand behind their work and have no concern for their patients after they leave. It's a sad world we live in and as far as I'm concerned this place is part of the problem.

Staff is terrible. They will lose your paperwork, promise to bill your insurance, and then never do…read moreso. Kinda rude, too. Highly unusual. Avoid.

I am already a patient. Called in March for a broken molar that was cutting into my tongue and…read morebleeding. I was told I couldn't be seen for a month! Luckily Dr Melancon saw me the same day. i called four months ago to schedule a cleaning and was told I was on a waiting list. When I called yesterday I was they are now down to one hygienist so they are fully scheduled up until next July. How on earth does this place stay in business??? Time to find a new dds.......

Absolutely amazing staff! They went above and beyond to make my little girl feel comfortable.read more

I haven't completed my course of treatment here, but so far, this is the best dental experience…read moreI've had in decades. I've moved around a bit, so I've seen quite a few dentists over the years, and most were bad to mediocre. But these folks are awesome. So good, in fact, that I've been coming here even though I live 1200 miles away (disclaimer: my grandson is nearby). Drs. Ferrage (general dentistry) and Snitzer (periodontist) are awesome. They are friendly, competant, and explain all of their work. I had a particularly difficult extraction, and Dr. Ferrage did it with minimum pain and suffering. The office staff is efficient and pleasant, and the office atmosphere is relaxing--never had to wait more than five minutes, though. I'm waiting for my restorations (false teeth) to be attached to the implants, but so far, everything is great, and I am saving $2500 over having it done in ripoff-town Philadelphia.

The front desk is very unprofessional. I arrived at my appointment 15 minutes early then sit there…read morefor additional 45 minutes. I repeatedly asked the front desk about my appointment time. Then the lady informed me that she gave someone else my appointment then laugh about it.

Best dentists on the northshore. Highly recommended. Been using them for 20+ years......read more