Dr. Astrid at Grand Family is great! She specializes in a handful of things including fillers,…read moreBotox, Invisalign, cosmetic procedures, and restorative dentistry. I visited her for fillers because of an Instagram special she was hosting for a really great price on a syringe of Juvederm! Upon arrival, the office has something on every other seat for social distancing if having to wait in the area. The receptionists and tech that assisted were kind and funny! They asked me questions on what I was wanting and helped to put me at ease. Dr. Astrid kept the conversation flowing, making you feel comfortable immediately. The experience was over fairly quick and results were exactly what I wanted! Go see her!

Absolutely horrible. I have had good experiences in the past, but today was beyond horrible, and…read morethe young lady kept putting stuff in front of me to sign. She said I wouldn't owe anything, and then upon leaving I am told I owe $150 for ABSOLUTELY NOTHING being done. This place is obviously a FOR PROFIT business ahead of actually taking care of customers. Based on how horribly I was treated today I would not recommend anyone coming here. Things have changed here, and this is by far the most expensive Dentistry place around. Everywhere else is much cheaper. You can't just lie to people in order to fraudulently obtain money from them. They made me feel so devalued today. I truly wish I had words for how horrible it was. I have been sending friends and family here for years, but now will probably be calling all them, and suggest they switch too. They need to do better with how they treat people, and also don't lie to people. May 6th followup: After speaking to Sara/Sarah today she was acting like she wanted to help. Just like how Luke Baumgartner acted like he wanted to help. Yesterday he even wrote me an estimate. Sara/Sarah spoke to Cossich Family Dentistry today about them honoring their warranty on this inferior bridge they did. Cossich refuses to honor their own warranty. Now Sara/Sarah just called me around 5 pm to tell me they no longer feel comfortable doing the work that just Yesterday they would do. I literally feel like them and Cossich are working together to not help. I will stick with Grand Family Dentistry for cleanings going forward, but can't trust them ever again in the future. I literally feel like they are working together with Cossich to not help me as they called and spoke to Cossich. After they spoke to Cossich their tune changed, and they cam no longer do the work. Nobody can say that this all adds up and is normal. It is basically RETALIATION by 2 dentists office to hurt a patient.

I am a new patient and my first visit was very pleasant…read more The staff are all extremely friendly, and the business prioritizes explaining things to the patients in terms that they can understand. The hygienist asked me many times what my concerns were, and made sure to address them/ reassure me. I ended up having to get a filling and the team made it quick and painless (literally) The business has updated technological and medical equipment, and the staff are very transparent about costs before providing care!

My family started going to this dentist about 2 yrs ago, we never had any complaints until…read morerecently. My husband took our ten year old for a tooth that was concerning to us. The dentist examined and said they were going to consult an endodontist and they would call us about results. Weeks go by and nothing. I called twice no one ever answered and I left messages- no one returned my calls. Today I went to the office and I told the receptionist what was going on, it was pretty obvious they messed up by not even attempting to call us- it had been a month! The receptionist went to the back of the office got a sticky note showing someone had talked to an endodontist then she wrote down two names for referral. This dentist office has lost our business for good! They couldn't even be bothered to pick up a phone or even have the dentist talk to me in person once I came to the office.

I highly recommend Exceptional Dental... they took good care of my son and I couldn't be any…read morehappier with the outcome. Not only did the staff go above and beyond for us. They were also patient and attentive... helping me weigh out all my options to remedy the situation that was at hand. Now he is all smiles again. Thank you thank you thank you!

Dr. Crain does EXCELLENT work, but it's finally time to move on. One of their hygienists constantly…read moreasking me to position my head in an unusual way (not typical and uncomfortable). Water everywhere. Not enough suction. A while back I brought my motorcycle gear in. When I went to check out I placed it on the floor right up against the wall closest to the staff upfront. This was not a tripping hazard. There was PLENTY of room for people to get through. An assistant and a patient came into the area where I was standing. The female assistant then said "we need to move this out of the way" She just started grabbing my gear and placing it up on the counter. Don't grab someone else's gear. It was not in the way. A line doesn't form up against the wall. There was only two patients present ready to check out. Ask the patient if you can move their gear. There aren't any signs posted showing patients where to stand in line. How RUDE and inappropriate. I have noticed a negative dynamic in the past with some staff upfront. I noticed recently when I was leaving a new staff member made sure not to make eye contact or say goodbye and I was in her close proximity. Very unusual. I have noticed small irritations with the Dentist. One involved an irritation regarding a tongue issue. Another involved an obvious impatient gesture, because I wasn't talking and/ or moving fast enough. If you ask a patient a question then expect them to answer. This is not about being overly sensitive. This is about wanting normalcy. Time to move on.

Absolutely Satisfied, lovely staff and Dr. Bratcher is Wonderful! Thanks guys i am am percent…read moresatisfied!

I came in yesterday to do a consult with Dr. Bratcher and go over some cosmetic procedures I needed…read moredone, I was so nervous. She made me feel so comfortable from the moment she walked in! She was patient, understanding and so sweet it was a complete judgment free zone. I explained what I was trying to achieve and she led me to the best treatment plan. I go back in two weeks to do it and I can't wait! She was so down to Earth while being so confident we could get where we wanted to easily and it projected enough confidence in me that I knew I was in the right hands. I couldn't be more grateful and we haven't even done the procedure, I'll update once we do but I'm positive it's going to be amazing results. Update: went back today and got the smile of my dreams! Dr Bratcher and the dental assistant made everything a breeze. Amazing bedside manner, uplifting and personable ladies. I couldn't be happier with my entire experience. Thank you a hundred times Dr. Bratcher

Best dentists on the northshore. Highly recommended. Been using them for 20+ years......read more

Got talked into salvaging 2 teeth with cavities...so I spent a bunch of money getting them hollowed…read moreout and some weird new (probably not good for u) fillings put in...they didn't feel right but they said after another visit that they were good...shortly after while drinking a carbonated beverage one of the teeth chipped on the side wall ...I was travelling and could not go back . Called them the other day to see if they could just pull the 2 teeth and give me a discount..since the teeth r weakened from hollowing them out and I will get metal ones in time hopefully..nope..$370 per tooth extraction and they won't wave the xray..which I don't need...it's really not unusual . This is the standard practice in every American industry from what I see ..greed and insanity...I hate writing a comment but what can u do while waiting for the hammer to drop??

So thrilled with today's experience @ Fremaux Dental. All of the staff is friendly and…read moreaccommodating, but Karen, the skilled, knowledgeable dental hygienist makes you feel totally comfortable and explains everything fully and ensures your comfort. She's truly such a gem and I'd go there for her alone. And then there's Dr. Beard, who takes her time to make sure you understand everything. Couldn't be happier with my visit and so glad to have found a new dentist I'm more than satisfied with!

My experience at Fremaux Dental was absolutely perfect. I brought my dad here to repair a large…read morechip in his tooth, and not only did the repair look amazing, but Dr Beard was incredibly friendly, gentle, and knowledgeable. The office is beautiful and very relaxing, and all of the staff are very professional and courteous. Dr Beard did a beautiful job and was very efficient. She put my dad at ease, and he is incredibly happy with the outcome. He will be visiting Dr Beard from now on for all his dental care.

I broke a tooth on Sunday, and was seen at 8:00 the following morning. Dr. Marin performed a root…read morecanal and crown (which I received the same day!). He addressed my dental anxiety with oral medication, and the entire experience was stress-free. Thanks to Shannon and Jasmine as well. Highly recommend this practice!

My dentist that had been treating me for more than 20 years recently retired, and I am absolutely…read moredelighted that I discovered Dynamic Dental! Dr. Marin is very gentle and thorough, and he is great about explaining exactly what he is doing. I was so comfortable that I fell asleep a few times while he was drilling and filling a tooth as well as taking impressions for a crown. Then too, they have the equipment to create crowns in their offices, so you do not have to make multiple appointments. I recommend Dynamic Dental very highly!