Horrifying experience. Can I leave NEGATIVE 5 stars instead?…read more I'm sharing my experience in the hope that it helps someone else. Last Wednesday, I went to Aspen Dental in Covington Louisiana off Hwy 21 for a simple cleaning and to have a painful tooth checked. After waiting over an hour and a half, I was taken back for about 10 minutes of X-rays and then left waiting again. When the dentist finally came in, he barely looked at my X-rays before telling me I needed a root canal on my front tooth, which wasn't even the tooth I came in complaining about. When I clarified that the tooth behind it was hurting, he seemed flustered and said, "Oh, I don't know then. We'll need an expert opinion." Excuse me, isn't the dentist supposed to be the expert? Especially after taking all those X-rays? I realized he had only mentioned the wrong tooth because I accidentally called it a canine when I meant premolar. It felt like he was going off what I said rather than actually paying attention to the X-rays. The only thing he repeatedly seemed concerned about was making sure I took the survey afterward and reminding me that he worked for Aspen Dental. I was also told they would work with my insurance and offer a good payment arrangement. That did not happen. When I finally spoke with the financial representative, I was quoted $2,000 for a "special" cleaning when I had asked for the cleaning my insurance covered. Then, because they believed I might need two root canals, I was told the total could be around $8,000 more, meaning approximately $10,000 just to get started. They also prescribed me amoxicillin for what they believed was an infection. It made me violently sick for an entire week. I couldn't sleep because I was terrified I was going to lose two teeth or need expensive root canals. When I questioned the financial representative afterward, she became extremely defensive. Thankfully, I got a second opinion from Dr. Hobgood at Algiers Dental Associates, as recommended by my brother. I should have gone there from the beginning. After examining me, Dr. Hobgood found that none of what Aspen Dental told me was happening. I had a minor abrasion on my tooth caused by grinding. No cavity, no infection, and absolutely no need for a root canal. Instead, he did a simple and beautiful resin patch for $57. My tooth looks great, I'm no longer in pain, and he was absolutely worth the hour-and-a-half drive. To make matters worse, while taking the unnecessary antibiotic, I became so sick that I passed out at a movie theater concession stand this past Saturday and twice more while trying to make it to the theater. My eyes rolled back, my legs gave out, and I became violently ill afterward. Whether it was an allergic reaction or another reaction to the medication, I believe I should never have been prescribed it in the first place because I did not have an infection. I went from being told I potentially needed $10,000 worth of dental work and medication to treat an infection I didn't have, to discovering I needed a $57 repair. Thank God for Dr. Hobgood and the entire staff at Algiers Dental Associates for giving me an honest second opinion and treating me with respect. I will not be going anywhere else for dental work. Shame on Aspen Dental for the experience I had. Please, please get a second opinion before agreeing to expensive dental work. Based on my experience, I would strongly encourage anyone considering treatment there to ask questions, review their options carefully, and get another professional opinion before moving forward. It made a world of difference for me.

BAIT AND SWITCH. I phoned a few months back and was told a FULL SET of dentures were just over…read more$1000.00. Went to my appt today, prepared to pay for the set. Great front desk. Lovely dental assistant. Dr was engaging. Sounds perfect, right? WRONG! After the x-ray and exam, and impressions, it was time to pick my teeth. They brought me to Kiran. She hands me a tablet and pronounces these are the dentures the dentist feels is best suited to me. The price, well OVER $5000.00! No option, other than work with 3rd party financiers. I said when I called it would be $1000, and her response was no one should have told you that. Not until she saw her sucker slipping away did she UNCOVER the poster board with other options on it. This place lacks integrity and Kiran absolutely lacks character and customer skills. She is horrendous! Her attitude is like this is your choice at 5K. Take it or leave it. We left it. I will take my $1000+. elsewhere. I hate dishonest people!

Worse than any used car salesman. Seems like a nice family establishment but they do so much…read moreunnecessary work that left my teeth worse than before and charged a fortune! Left gaps that weren't there before. They constantly drilled my teeth saying I had "cavities forming" till they said I needed a full root canal. Went and got a second opinion AND THEY FOUND NOTHING. I've since gone to multiple dentists and every time my teeth are fine which proves they not only caused me to have fillings for no reason, they added gaps to my teeth which are a constant nuisance! Do not contribute to this scam. Find someone else!

Similar to JK L above, this practice just nickels and dimes their patients. They want to redo any…read morefilling that you may have in your mouth. They are now charging 3% if you want to use a credit card and they dropped Delta Dental Insurance. It's all about the dollar.

sarah always gets my teeth looking nice and loveeeeee crystal never want to switch officesread more

Update** after talk to manager she said I give them wrong information for the insurance( how is…read morepossible because the clinic got copy of my insurance card) what we sent them by email is my insurance card so isn't wrong insurance information but they call to the wrong insurance company. They still own me apologize. And for sure the lost one of patient. Be patient here for past couple years. Before last visit on November 25 2025 got phone call to get confirm insurance information sent the email of copy insurance to office get reply back that they received. Today March 11 2026 get another phone call that I suppose to call them to update insurance because I own them money for last visit. I get attitude from person that give me a call that I don't know medical insurance and dental insurance is not the same. end up with they call to claimed to wrong number. My insurance was active wait for a call to explain but didn't receive any call from them. You team need to do better and look at insurance card what company you should call to get claimed!! And be more professional!!

I had high hopes with this choice of dentist. Don't know if it was an unusual event but my…read moreexperience was disappointing!!! After waiting 45 minutes to be seen I asked a tech how much longer. It seems Dr. Melancon was tied up and wasn't going to see me anytime soon. At that point I said I didn't want to wait any longer. Dentist then came in rushed through a short exam. SERIOUSLY??? I have seen many dentists during my life and NONE made you wait 45+ minutes!!!

Dr. Allison took me in quickly when I had an emergency tooth issue that my current dentist couldn't…read moreassist me with. Within a few hours my tooth emergency was resolved, and my family trip did not have to be postponed! Thank you so much! The atmosphere, office & support staff were all so amazing, and super friendly & welcoming! My family has a new dentist now! Thank y'all!

We have been using Weimer Family Dentistry since we moved to the Northshore several years ago. They…read moreexcel at what they do whether it is the simple task of teeth cleaning and checking overall oral health, or an advanced procedure! Highly recommended.

This guy was one of the best for a long time. Now he's just expensive and rude. The last thing I…read moreneed when going to the dentist is rudeness and exorbitant prices. This office does not accept any dental insurance as well so it's a hard no for me and these people.

This is our first experience with a dentist since moving to the Northshore. It was overall a very…read morepositive experience with Dr Riley and Brigitte the hygienist. The visit was a regular checkup/cleaning for my 5yo who was very scared, my 9yo, and myself. The hygienist did a great job, great personality and disposition with children. She was very patient and calming with my 5yo who was in tears prior to her turn and by the end - smiling and calm and completely comfortable. They both took the time to explain and discuss everything they were doing and observing. Also gave sound advice and explained the rationale, answered all questions without seeming rushed. It was a very good experience compared to our last dental visit (not in this area), where it was impersonal and brief and run through like cattle. Very pleased with this office. Would definitely recommend.

From the owner: We are a family focused general dentistry office with special practices in cosmetics, dental…read moreimplants, and restorative dentistry. We accept dental insurances. Dr. Riley is a member of the Academy of General Dentistry and has served as a mentor to younger dentists in specialized fields of dentistry.

So, I have had the unfortunate experience of visiting dentists recently that drive their business…read moreby using unnecessary methods, recommending treatments that are not really needed, and using profit driving motives as treatment recommendations. Dr. Flood is the polar opposite of this harkening us back to a better place in time when patient care is first and foremost. My wife and I have known Dr. Flood for many years and always experience top rate dental care, straight forward recommendations, and the entire team with his practice are genuine caring professionals. Best dentist ever!

Dr Flood is one of the best dentists I've ever been to. He is gentle and understanding with great…read moreintegrity, never doing unnecessary work just to make money! He and his staff go above and beyond to ensure their patients feel at ease and well informed. I drive all the way from Alabama to see him if that says anything!! He is one of the BEST!!!

My wife and I have been seeing Dr Miller since she took over Dr Franco's practice. We couldn't be…read morehappier. George Franco and I went to grammar and high school together and he assured me that we would love Haley. He was spot on and we give her the absolute highest recommendation for professionalism and charming manners. We are so glad that we will never have to change dentists for the rest of our lives, as we are both very particular about our dental care.

From the owner: We are always welcoming new patients, and we would love to have you as part of our dental family…read more Please explore our web site to learn more about us. You can find information about our staff, our office, and the procedures and services we offer. Our goal is to help you keep as many natural teeth as possible for the rest of your life. If you have any questions, please call us. We love hearing from our patients and anyone who may be interested in becoming one. We'll Provide You With That Winning Smile.

I am a new patient and my first visit was very pleasant…read more The staff are all extremely friendly, and the business prioritizes explaining things to the patients in terms that they can understand. The hygienist asked me many times what my concerns were, and made sure to address them/ reassure me. I ended up having to get a filling and the team made it quick and painless (literally) The business has updated technological and medical equipment, and the staff are very transparent about costs before providing care!

My family started going to this dentist about 2 yrs ago, we never had any complaints until…read morerecently. My husband took our ten year old for a tooth that was concerning to us. The dentist examined and said they were going to consult an endodontist and they would call us about results. Weeks go by and nothing. I called twice no one ever answered and I left messages- no one returned my calls. Today I went to the office and I told the receptionist what was going on, it was pretty obvious they messed up by not even attempting to call us- it had been a month! The receptionist went to the back of the office got a sticky note showing someone had talked to an endodontist then she wrote down two names for referral. This dentist office has lost our business for good! They couldn't even be bothered to pick up a phone or even have the dentist talk to me in person once I came to the office.

My wife and I have received our dental care at Cossich Family Dentistry for two years now and…read morecontinue to be pleased with the care we receive. Dental services are professional and thorough and the entire staff is extremely welcoming and efficient. Dr. Cossich is knowledgeable, skilled, and empathetic. No unnecessary procedures are pushed and our insurance coverage is cheerfully accepted and correctly applied. We are pleased to recommend Cossich Family Dentistry in Covington.

Going to the dentist isn't pleasant, but the team at Cossich makes it as pleasant as it can be…read more They are professional, friendly, and thorough. I had two days left remaining with my current dental plan, and they not only fit me in for a last-minute appointment, but they also did some of the work same day so I could bill it to my insurance. Judith is a wonderful dental hygienist. She's the perfect mix of telling you like it is so you know that you need to take better care of your teeth, mixed with a whole lot of real world stories and friendliness. Put it this way, I live in New Orleans, and I have no problem driving to Covington to continue going to this dental office.