In December of 2025 Niko rebuilt my MacBook Pro, and it has worked beautifully ever since…read more Recently the battery on my Apple Watch was running down, so Niko ordered a new battery which was delivered overnight and fixed in a few minutes the next morning. He also installed a new watch band for me at the same time. Niko is fast, reliable, professional, and affordable. I highly recommend him and his work.

Niko was high-quality and professional. He also was there right when I needed him, and very open…read morewith conversation and pricing and my needs. He went above and beyond.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

The guy at the counter fixed my android phone touch screen, rendering it usable again in all of two…read moreminutes (I had been prepared to have to wait awhile), and did not even charge me. Was very nice, too.

Brought my laptop to have a new USB port installed. Did a great job and on time. I recommend this…read moreplace.

Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

Called them on Wednesday, made an appointment for Thursday. Marcus came by and picked up the…read morelaptop. Friday he came by and returned it. Is that fast or what! Highly recommend calling them. Great service is hard to come by these days. Quick turn around at a fair price.

Xerox WC 6515DNI Printer Not Working…read more Omid visited as promised and was timely. He's very professional and easy to speak with. He doesn't mind answering questions and engaging with the client. As with any technology, one never really knows what the issue might be that is causing the problem. At the outset, Omid thought it might be the fuser but after testing the printing using the bypass paper tray, and the print job completing, he quickly ruled out it being a fuser issue. At this point he did some research on his phone and then did a soft reset on the printer. Unbelievably it resolved my printer printing issue that I was having from using the main paper tray. He couldn't be sure as to why the printer settings were corrupted and had to be reset, but who cares at this point because I had been faced with buying a fuser, a new printer or any other expensive part. Most importantly I didn't have to continue going to the library to print anymore at $.15/page. I highly recommend Omid and his company.

Omid provides excellent service I highly recommend the company. He is extremely versed in all…read morecomputer repairs. I was also impressed with his charges for repairing my computer "very pleased"

Went yesterday to get my iPad camera fixed. It's clear at this juncture that Apple is only…read moreinterested in selling products. Anything older than 2 years they don't fix under Applecare (unless you pay extra). Can't even order the part for someone else to fix it. They'll sell me a refurb for $387 though. Went to my local cell repair store and not only will they change the camera - they'll do it for $160. Yeah, I'm good on the Apple Store going forward. The service rep was nice and parking cost me $4 (mall). ** The store just called me next day (Mon, today 2/16). Unit is ready for pick up. That's faster than the $387 refurb unit Applestore ordered that would take 5 days lol.

Zero customer service, despite high-ticket purchases…read more I came to the Apple Store at Pentagon City to pick up an online order of over $4,000 worth of products. Naturally, I expected at least basic courtesy. Instead, the customer service was literally nonexistent. I was not even greeted or heard a "hello," no "please," no "thank you." The entire interaction consisted of three dry phrases: "You have your ID?" "What's your name?" "You're all set." That was it. It honestly felt like I was interrupting the staff from making on the floor sales or just being a bother. I wasn't looking for anyone to roll out a red carpet but I kind of expected a minimum level of professionalism and politeness, especially from a brand that supposedly prides itself on customer experience. This was the most impersonal and dry service I've received in a long time. Next time I'll just wait and have items delivered.

Fast and great prices, other guy down the street wanted more and could not fix in the evenings.read more

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Reasonable Pricing, Friendly and Convenient…read more My laptop needed an upgrade and as you may know you don't have time to wait for repairs. I was provided detail diagnoses, a quote for the repair and a reasonable turn around time for the repair. I had contacted other businesses and I felt as though I was being provided commercial pricing. Computer Fix Plus took is a small private business inside the basement of the owners home and they are social distant conscience. They took on my small project and did not overwhelm me with a huge bill. I also requested my battery to be replaced which is something I have been needing for a few years now. Great company and fantastic customer service.

Super helpful and professional staff! I brought in my desktop with a dead SSD and a new one ready…read moreto install. They handled everything quickly -- installed the new drive, reinstalled Windows, and made sure everything ran perfectly. Clear communication, fair pricing, and same-day service. Highly recommend for anyone needing PC repair or upgrades!

Marcus did an amazing job putting together office chairs for three of our clients in three…read moredifferent locations. He was punctual, professional, and his workmanship was top-notch. When one client had trouble, Marcus went back promptly and ensured everything was working correctly. We are very happy with his service and highly recommend Assembled by the Saints for any assembly work!

Great service. The reps were there on time and completed the assembly of my bar stools within 30 -…read more45 minutes. Very professional and reasonable prices. Would recommend for your handyman request.