I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

This is, without a doubt, the worst-run doctor's office we've ever experienced. The front desk…read morestaff is consistently rude and seems unhappy to be there. They don't even know which insurance plans they accept--every one of our claims was incorrectly filed as out-of-network when they were actually in-network. Fixing this has been a major hassle, and despite multiple messages asking for the billing manager to call us back, no one has returned our calls. Instead, we were told that the doctor's wife handles billing, but no one knows when she comes in. We are now receiving final bill notices, yet the office has locked us out of the patient portal due to non-payment, making it impossible to access our records or communicate through that system. When my wife asked how she could reach her doctor or someone who could help, she was told to use the portal--the very one we had been locked out of. All we are trying to do is get them to resubmit these claims correctly as in-network so we can pay the bill and move on. That's it. And yet, we're met with roadblock after roadblock. To top it off, they advertise themselves as a concierge practice, which is laughable. Concierge medicine is supposed to provide premium care, personalized attention, and easy access to the physician and staff. Here, they don't even answer the phone over lunch. Why not stagger lunch breaks like any other service-oriented business instead of shutting down entirely? The final straw was when my wife--who is battling stage 4 cancer--called for the third time to resolve this, only to be scolded for trying to fix a 2024 billing issue in 2025. Unfortunately, we had more pressing matters last year. We're done. As soon as this gets resolved, we'll be finding a new doctor. If you're considering this practice, I'd strongly recommend looking elsewhere.

Great preventative approach to medical care. Dr Nikurs is very kind and thorough. My hypertension…read moreis now under control.

A sign of a good doctor is when her nurse is always the same nurse year after year! Dr. Forbes has…read morebeen my doctor ever since my mom saw her for my youngest brother who is turning 8 in just a few weeks! Even though at that time, not sure if that has change, she was not accepting new patients, she still took me in as a new patient. For the last 8 years she has had the same nurse (Linda) who is wonderful and still to this day remembers my mom, even though my mom moved out of state a few years back. You may have to wait to see her and her office hours are not the most convinient, but she is worth it! And FYI for any OB patients, my mom had an ER c-section, and she was calm and professional the whole time, and she stitched my mom up by hand! Trust me; I saw it with my own eyes! Find me an OB that still does that and not nasty staple! I worked all of college for a large OB/GYNE group and they used staples and even though I worked there over 4 years, I wouldn't trade my doctor for any of them! Oh and she is out of ENH hospital and Evanston is a GREAT hospital!

Most wonderful Doctor I have seen so far. She delivered my baby. She is very calm, listens to you…read moreand answers everythiing patiently. She will never hurry you for anything and she understands your pain.She have a super friendly staff. The only negative is the wait time, as she give enough time to each patient. I have visited her more than 15 times and everytime I was satisfied with my selection. I recommended her to 2 of my friends and now they are thanking me for it.

Since my primary care physician became affiliated with Northshore earlier this year, I have been…read morevery pleased with the overall quality of service and the excellent selection of qualified physicians and specialists affiliated with the group. The hospitals and offices in the group are conveniently located for me, and their computerized system makes appointment scheduling, bill paying, and access to test results very simple and convenient. It's great that my medical records are accessible by the various specialists affiliated with this group, it saves a lot of time and is very efficient. I get an email when my test results are available and the results are explained clearly and easily understood. I'm very happy that my doctor joined the group, and have total confidence in the specialists and services provided by the group.

I definitely have had my share of good experiences with NorthShore Health System at the Glenbrook…read morelocation. I have a wonderful. thorough physician, they were very efficient with mammography and bone density screening, and I have an outstanding off-site physical therapist. I'm disappointed with the patient follow-up protocols in the neurosurgery department. My hard-to-get appointment had been booked for months. It was abruptly cancelled this morning. They claimed they tried to reach me. I had no messages either through the portal or my home telephone line. Maybe try a little harder? I also was stunned at how unapologetic the receptionist was. Look, I realize it's a long holiday weekend, but our time matters, too. You came up short here. Do better.

It's difficult to know how many stars to put for this review. Our experience with all the staff was…read moregood. They were professional, helpful, and kind. My elder sister was referred to Glenbrook ER from urgent care. The waiting room was full. They triaged her and started an IV for fluids, and put her back in the waiting room in a wheelchair. They gave her one that had a broken footrest even though there were others available. Not a huge deal but also not very comfortable, especially for a petite person. (They did give her another when I asked.) There were many people in the waiting room with IVs, people vomiting into emesis bags, people coughing, people moaning in pain. Some were masked and some were not. There were several recliners and lucky patients snagged one to sleep in. We arrived at 4 pm and I got one for my sister at around 10 or 11 pm. At 11 pm, I asked how much longer it would be and was told there were still 6 people who had arrived before her. Also, there were 16 patients in ER beds who needed to go upstairs but there were no beds. She finally was taken back at 1 am and saw a doctor at 2 am, a 10-hour wait. They were going to admit her and run more tests, so I decided to go home and get some sleep. Then at 4 am I learned that they were transferring her to Evanston because they had a bed. We had a good experience with the doctors and nurses. But the system is broken. In the future, if we have another option, I'd do that instead.

Hello, I just wanted to say, after waiting 35 minutes for my…read moreappointment, getting frustrated and almost walking out, two ladies made me smile after I left! Maggie M. At Glenbrook mammography was so very kind doing my mammogram. She smiled, apologized for being late, helped me in all ways possible and kept encouraging me I was doing a great job. She was such a sweetheart after a long wait, I hugged her and she made me smile. On my way out, I asked for help at the reception desk as I parked at the wrong entrance and got quite lost going into the hospital. Laurie K. Was so nice! She even took time to walk me out and walk me all the way to the easiest exit to where my car was parked! I also got a hug from her so as I made my long walk back to my car, I smiled all the way! They both told me they could call someone to help me leave but I declined that. I have severe leg neuropathy so walking is difficult and painful. It's so wonderful when a smile, some encouragement and...a hug can turn a bad experience into a good one! Maggie and Laurie went above and beyond and they should be recognized for their wonderful customer service! Thank you and God bless you both! Dawn Diesi

Dr. Oh is always on time and is such a wonderful doctor who always listens intently to any issues I…read morehave. He's great because it's always a discussion when it comes to my health, not just telling me what to do. Highly recommend him!

Dr. Chris Oh께서는 무엇보다 환자의 마음을 편안하게 해 주시는 점이 너무 좋습니다. 항상 친절하게 설명도 잘 해 주시고 문자 메시지에 대한 답변도 신속하게 잘 처리 해…read more주셔서 너무 감사드립니다.

Took 10 yr. old grandsons for physical today and WOW, Dr. Groboski was FANTASTIC. Explained…read moreimportance of helmets on bikes, eating healthy, sleep and limit time on devices. She is EXCELLENT, CARING and would recommend her HIGHLY. Keep up the Excellent work, You ARE THE BEST.. :) :) :)

We love Dr. Gries! He's calm, direct and offers great…read moreadvice and direction for our new baby girl. The office team is always helpful and they really do a great job of keeping to schedule. Our little girl has made it a habit to evacuate once undressed for the visit.... generally on the office table but once right on the baby scale. We were embarrassed but the nurses laughed it off, assuring us it's a common occurrence :) We're always encouraged to breastfeed in the office after the visit- lifesaving when you have a hungry baby who recently emptied her tank. The front desk is always friendly, helpful and efficient. The offices are clean and brightly lit. The front office is decorated for the holidays and is very welcoming! We're grateful to have them helping us grow our tiny human :)

Dr. Indyk is great. she is thourough, patient, and makes sure to answer all of my questions, takes…read moreher time, truly listens to her patients and addresses all of my health concerns. she is the best physician that i have ever had. im very thankful for her help. Dr Indyk jest świetna. Jest dokładna, cierpliwa i zawsze odpowiada na wszystkie moje pytania, poświęca czas, naprawdę słucha swoich pacjentów i zajmuje się wszystkimi moimi problemami zdrowotnymi. Jest najlepszą lekarką, jaką kiedykolwiek miałam. Jestem bardzo wdzięczna za jej pomoc.

This is the worst doctor I have ever encountered, She spends no time with patients. Staff does not…read moreanswer phone or return calls. Bills are outrageous for no service. Avoid at all costs.

I have been a patient of Dr. Shapiro for many years. She has always taken the time to listen to me…read moreand shown concern. If she has been unable to handle any of my medical issues, she has referred me to top notch specialist. One of the best!

Top notch medical and cosmetic dermatology. I love Dr Rosen for anything derm related-caring, smart…read moreand an excellent physician. Also done sofwave with Amanda and thrilled with results. Amanda knows what she is doing-so kind and skilled.

Beware! My family has been going to this location for 20+ years. Since forefront dermatology…read morepurchased this location the patient customer service has been poor. We called to change an appointment due to illness and they wanted to charge us a fee for the change. They refused to change the appointment until they knew how much the fee would be from the manager. We have never experienced any thing like this at a doctors office. We certainly have choices and we will choose to go somewhere else for our dermatology needs in the future.