Should be ZERO stars! I do NOT recommend getting any hair…read moreservices done at Shalom Beauty Supply, especially from Grace. My 12-year-old daughter wanted a silk press and paid for it with her own birthday money. Being new to the area, I didn't know any salons that specialize in biracial hair, but I noticed the beauty supply store had a salon in the back. I decided to give it a try. Grace, the stylist, said she could do my daughter's hair the following day at 1 pm for $85. When we arrived, she didn't wash my daughter's hair, but instead started blow-drying it with no care, roughly tugging on her head. When she grabbed the hot comb, I asked if she used heat protectant. Grace responded condescendingly in a thick Nigerian accent, saying, "I'm trying to see how her hair will do. I know how to do my job." At this point, I should've left, but I stayed. She applied icFantasia Hair Polisher Heat Protectant, a product easily found at Walmart, and then started flat-ironing my daughter's hair, stopping multiple times to help customers who walked into the beauty supply store. The entire process was rushed, and it was the quickest silk press I've ever seen--I'm sure she used a high heat setting. After flat-ironing, Grace "trimmed" my daughter's hair in a choppy and uneven way, causing significant damage. The next day, my daughter's aunt was horrified by how her hair looked. We decided to return to talk with Grace, but we were told she was on vacation until Tuesday. A gentleman named Martins was surprised at how poorly my daughter's hair turned out and even commented that it looked uneven. He gave us some hair oil, but we weren't satisfied. When my sister-in-law called to speak with Grace on Tuesday, Grace was rude and hung up. I then called to explain the damage done to my daughter's hair, and Grace was equally rude, claiming I wasn't telling the truth. She said she'd be there until 4 pm, so my daughter and I came in. We were met with more rudeness and berating from Grace. She refused to acknowledge the damage and didn't offer any resolution. When I mentioned that Martins also agreed the work wasn't professional, Grace called someone on the phone and said, "Where's Martins? The people are here." I asked for a refund so we could take my daughter elsewhere for a deep conditioning treatment to repair the damage. Grace and the woman on the phone both yelled at me, saying they wouldn't give any money back because the money was for "her time and product." This was a terrible experience. Grace used cheap products from Walmart and Dollar Tree, and the whole ordeal was unprofessional and frustrating. I would highly discourage anyone from getting services at this beauty supply store, and I won't be returning for anything, including the overpriced, low-quality products they sell.

This beauty supply always has what I need and they are up to date with their products and supplies…read more Budget friendly as well :-)

In the past this location had some very shady employees. The last few years the manager has put…read moretogether an overall great team. There are a few that seem rude but if you had to deal with some of the people I've seen in the store complaining about things the staff can't control I would be a bit on edge too. Just look at a comment below where the person thinks saying they don't carry products for her hair type is an ignorant comment. First they do carry all varieties and second there is nothing wrong with saying you don't have something for the hair type. Maybe the employee knew they didn't have the spray. Personally I think all Sally stores need an over haul but they work with the space well. The popular products are hard to get as stock is often very low. That is really the only downfall. Keep in mind most are not trained cosmetologist so you need to either know your stuff or do your own research. They can help because they pick up things the longer they work in the environment but you can't blame them. They have a very good return policy.

Sally beauty did get back to me, unfortunately their solution was not helpful. I'm all for…read moresupporting local businesses and do so as much as I can. But at this point it's unfortunate that I'm stuck with a $200 product that I cannot use. This is where Amazon does beat the competition with their awesome return policies within a reasonable situation. I'm will definitely not be shopping at Sally beauty supply any longer. Thank you.

Love this location..everyone is super friendly but huge Shout out to Casey and Mari, and Arlene,…read morethe Clinique consultant. Casey saved my hair from a bad bayalage job a few years ago and been seeing him every few months for the past 1.5 years. Truly appreciate that he remembers me and I am not just another person in his chair. Mari is so sweet and wishing her all the best in her career journey. She blow dries and straightens my hair really nice. Arlene is great and did my makeup. Safe to say that I love Clinique again!! Who knew that I'd loveeeeee radiant looking foundation? She is knowledge and patient and her skin/makeup is on point. The cashiers are friendly. Really like shopping at this location!

Gustavo did an amazing job on my make up. I explained that I wanted something for a special event…read morethat still felt natural and he perfectly executed it. I cant wait to see him again!

I must say current staff is kind, patient and very helpful when needed. Able to run in and pick up…read moremy color needs for my clients. Thought I'd update how shopping has been.

I purchased a pair of shears from this location, and upon first use, it was immediately clear they…read morewere defective--they did not cut hair and instead bent it. I've never had this issue before, so I contacted corporate to report the issue and explained that while I had opened and tested the product, it was not functioning properly. I was specifically advised to return to the store and assured that the return would be handled without issue. When I returned to the store, the store manager inspected the shears, noticed a hair in them, and refused the return solely because they had been used. I explained multiple times that the product was defective and had only been tested to confirm the issue. Despite this, my concern was dismissed, and I was treated with skepticism rather than professionalism. I was then told she would contact her manager and follow up with me. It has now been over two weeks, and I have received no follow-up whatsoever. This lack of response is unacceptable. Failing to return a customer's call especially after committing to do so demonstrates a clear disregard for customer concerns and a lack of accountability at the store level. The failure to resolve the issue in a timely manner, I was made to feel as though I was being dishonest about a defective product(That I still needed, and ending up purchasing from another store) This is not only unprofessional but also unacceptable treatment of a paying customer. Although I ultimately had to resolve this matter through other means, it was not due to any assistance from your store or its management.

They always gave what I need or the equivalent. I have been coming here for years now. I like…read moretheir variety of hair products. They even have hair products and cute ribbons and barrettes for little girls.

Absolutely terrible customer service. Hair is overpriced and cheap. The owner is very rude and I…read morewould never shop here again. Zero stars for Angel Beauty Supply!

The fact that this store was closed 15 minutes before the posted closing time is completely…read moreunacceptable. I arrived at 7:45 PM, fully expecting to still have time to shop before the listed 8:00 PM closing, only to find the store already locked. I called several times, and no one answered. It was still daylight outside, the store appeared completely empty of employees, and I even went up to the door twice because I honestly couldn't believe it. If you're going to close 15, 20, or even 30 minutes early, then the posted hours need to reflect that so customers aren't wasting their time showing up expecting to be able to shop. What makes this even more disappointing is that today, I ended up driving all the way to Stockton to another one of my favorite beauty supply stores that is not Sally's, Luxyl Beauty Supply, and let me just say, they were spectacular. I called at 7:50 PM to make sure they were still open since they close at 9:00, and they absolutely were. I didn't mind driving 35 minutes to get there because they had all my hair supplies, all my goodies, and they even have clothes. Oh my goodness, y'all really need to check them out. At this point, I will not be returning to Sally Beauty. This was the last time. Thank you, buh-bye.

Jessi at my local Sally's Beauty Supply delivers outstanding customer service. She knows the…read moreproducts, moves with purpose, and helps without hesitation. Her efficiency and confidence made my visit quick and stress free. She clearly takes pride in her work, and it shows. Sally's is fortunate to have someone like Jessi on their team.

Excellent customer service. Limited inventory but they were unpacking more inventory as I was…read morethere. And black owned. I'll be back.

Always have what you need at a great price!! and great location and their product is quality productread more

Review #984 Posted on 1.6.26…read more I've been picking up products here for my wife or gifts for others for 8 years now. Most recently I stopped in on Wednesday Dec 17th to get an order from an online purchase my wife made about a week prior. They let you take about a week yo come pickup items you order online giving you plenty of flexibility with your schedule on when you can stop in, which is nice. This place has tons of hair care products, makeup, perfumes too. They're going to sell products here you can't buy at Target or WalMart. The employees are extremely knowledgeable and helpful with you finding what you need. I know I'll get the help I need when I stop in here for a visit.

If it involves makeup and beauty, and the workers aren't on my back, then it deserves all the…read morestars. Location is always stocked, people are friendly and location is great. I guess only complaint would be to have the tester products like cotton swabs, etc. full stocked.

So as a 15 year old female, you can't typically find your forever hairstylist. But as of now it I…read morestay in manteca this is the best local stylist I've ever been to. My hair is cute, yes it was a bit tight but only for the first day. But if it's not tight they ain right. The ladies there are the kindest people on the planet. And they get it done quickly. I was there from about 9-1 one time! They have so many selections of hair colors and lengths, and don't even get me started with their wigs, accessories, and necessities. They do box braids and even boho. The pricing is perfect and probably the best you'll get in town.

Love this shop and the owner - she is so sweet and very knowledgeable. I needed help with clip in…read moreextensions and got human hair ones and she helped me match my hair color perfectly and even had me go outside in the sun to ensure it's the same color outside too. Definitely recommend to go here for extensions, wigs, all hair needs. She also braid hair too - saw a beautiful design on the client she was working on.

I called this store twice. The first time, I had a pleasant phone conversation with a man regarding…read morea hair toner he said was in stock, and the price was reasonable, so I went in the following day. However, when I arrived, there was a sign on the door indicating they would be back at a certain time, shown on a hand-drawn clock. I called the store, and a woman answered, explaining she had stepped out to pick up her children and would return in 20 minutes. I ended up leaving. I returned the following week and found the store unlocked. Inside, a woman was sitting behind the counter on the phone. When I asked about toner, she pointed me toward the section, which was extremely disorganized. The toners appeared old, inventory was scattered, there were large gaps on the shelves, and the specific toner I needed was not in stock. I decided to purchase eyelash glue instead. At the counter, I found my usual brand, but when I opened the box to check it, there was no safety seal. I asked if I could open another box to confirm whether it was sealed, and the employee became upset and told me not to open any others, insisting they were all brand new. However, the packaging on the box I examined was missing, while the one underneath it was sealed in plastic. When I asked if I could purchase a sealed one, she refused. At that point, I declined the purchase and left. I would not recommend this store due to poor organization, lack of cleanliness, limited stock, and cold customer service. I would definitely take my business elsewhere.

This is the worst store I've ever been in. Ever. all these five starred reviews are all fake. The…read morestore is a mess. boxes everywhere, old faded. Old retired products some expired. The shelves are empty. The customer service is a total witch. She booby trapps products. She makes you buy items by leaving things out and open and if you touch it, she make you buy it. Curlers, hairbrushes, hair clips. They put out samples and if you try the sample, they say you have to buy it and that's not a sample. The woman is lazy, watching TV and her store is a wreck with unopened shipping boxes. It looks like it's been through some kind of traumatic event. She's very rude. I will never go here again. It is 5 star on a list and it's not Yelp. (Gh3tt0) Insulting to the wonderful island girls. It appears she is living here too. She doesn't want customers, looking around and will jump down your throat if you shop around. She yelled at me as if I was bothering her in her home or something. I did notice a bed/couch in the back area.