We've used their services for a number of years, as have both of our families. Combined, we've used…read moreDes Moines Pest Control for over twenty years! We've always been happy with their quick, responsive services and how they will come back out and stand by their promises! We've gotten to know Robby and Chris over the years and they really know how bugs and rodents behave and what to expect from them! Fantastic at what they do! Highly recommend!!! Wouldn't use anyone else!

Super friendly. Was not able to set up a service in a time frame that would work with my work…read moreschedule. But I was able to get information needed to potentially set up future . But their prices are competitive. I also like that it is a local company! Staff was super friendly and helpful. They do 3 treatments a year Spring, Summer, and fall, with their one year contract.

Service Requested: Get rid of or at least control the ants running around, all over the place…read more Quality: There is none. Value: Total ripoff. We have ants, a lot of them & spiders. I called Orkin, wound up with a outrageous costly contract. 1st so called treatment took me for $179. & change. Ants are still thriving even more so. Spiders, still hanging around. Called back as per website & contract instructions, twice. Won't come back until the 2nd treatment is due next month. You could tell. Both Orkin reps were reading from the same card as to what to say. Total ripoff. Stuck with a contract. I allowed myself to be SCAMMED. Big time.

I'd give a negative 10. Don't show on time, excuses, want a monthly contract ($$$$) …read more When they DO show., Don't do much of anything ~ Look around some.., bait a little.., Then want the monthly contract & paid over $150..., Scam just to keep coming back and getting More $$$$.

I'm not sure how to rate. The technicians that have been here were so helpful and kind. They were…read morewilling to do what they have been trained to do to make things right. However, I am not a fan of their sales tactics at all and also of their tricky contract. Their sales technicians are not well educated on what the company can do and will promise anything to get the sale and a contract signed. They've done a great job with spider control and will come out extra times, if needed. But I've struggled with them making any sort of dent in our vole problem. But I had another company before them that also struggled with coming up with a solution as well. Fenix will at least try and experiment and do what they can. It just hasn't worked yet.... I would give technicians (Maxwell Johnson was the most recent) a 5 star review. The rest of this review does not pertain to them specifically.

I'm extremely disappointed with my experience with Fenix Pest Control, both with the service itself…read moreand with trying to cancel. The pest-control treatments did not resolve my pest issues. I continued to have bugs despite receiving service, which was frustrating enough considering I was paying for professional pest control. The cancellation process has been even more frustrating. After moving to an apartment, I was told that Fenix offers a courtesy account closure if I could provide documentation showing that my new property has routine pest-control coverage. I provided my lease and was told it wasn't sufficient. I was then specifically told in writing to provide "documented proof of routine pest control coverage at your property." So I contacted my apartment management and obtained a signed letter from the leasing supervisor stating that the apartment complex contracts with Springer Pest Control for routine pest-control services. Instead of accepting that documentation, I was then told they needed additional verification that my specific unit is covered. Now I have to go back to my apartment management again and ask them to revise the documentation. What bothers me most is that these requirements could have been clearly explained from the beginning. Had I initially been told exactly what the documentation needed to say, I could have requested it once instead of repeatedly going back to my property manager. Meanwhile, I have also been told that I may be billed a $369 cancellation fee if the matter isn't resolved. Between pest treatments that did not eliminate my bug problem and a cancellation process that has required multiple rounds of documentation, this has been an unnecessarily frustrating experience. I would strongly encourage anyone considering this company to read the cancellation provisions carefully and ask for any cancellation exceptions or documentation requirements in writing before signing up.

Tyc identified termite activity at my home and explained the impact. Helped get services set up to…read moreaddress the issue

Please. When you send your salesman door to door please when I say my husband does it don't say,…read morecan I talk to your husband when will he be home? No, I said, no, don't degrade me for being a woman and assume I'm just trying to get rid of you. you're being a pest and yes my husband does know what he's doing. go away!

Fabulous, personal customer service. Great to work with and very responsive. Would highly…read morerecommend and would use for any of our wildlife control needs.

Came and identified some areas we could tighten up to prevent any bats from entering.read more

Excellent customer service. They were fast with response time. Reasonable on pricing and very…read moreknowledgeable.

I am an owner of a two-bedroom rental home. When the previous tenants moved out, I discovered they…read morehad left bedbugs behind! Plus, they had left their five cats locked in the home for a better part of a week with no food, water or litter pans. I was horrified. What was I to do? My wife said, "put a match to it!" Instead, I called KIWF. He came out and did an inspection, killed the bugs, removed a huge wasp's nest and much more! All of this for a very good price! I rarely gush over a business's efforts. This guy is friendly and knows what he is doing. I believe you can't go wrong using this business for your pest eradication needs. The cats were returned to the owners and my rental home is now pest free! Thank you KIWF!

Amazing results!! Requested service for wasps and was very…read morepleased with result! The solution they used is pet friendly which was one of my requirements. And within 24 hours I was seeing results. I have not had any problems with wasps since. (And I have had trouble with them for the past few years.)

From the owner: At Phalanx we are here to follow one simple directive. Help People. We want to make sure that…read moreyour home or business is taken care of in the best way possible. High quality pest control at affordable pricing. We are continuously training to make sure that you get the best service around and don't have to wait endlessly on results. Let us be the shield that protects you and yours. Here at Phalanx We Push Back The Swarm.

Zion Parker, Pest Technician, was very impressive. Polite, kind, personable, knowledgeable and…read moregenuinely interested in understanding and solving our issues. We are unable to pay the price of on-going pest control at this time. Though Zion put great effort into finding a solution which would serve us best. He made us feel comfortable as he explained what Aptive offers which may work for us. There was no pressure from him, only cogent descriptions of the plans available. He remained professional throughout. And his work ethic, unsurpassed. Our spider (etc.) inundations have vanished. We look forward to working with him in the future. This is not an exaggeration when expressing what a valuable employee Aptive has on board. Thanks, Zion. (Story Co., Iowa)

It took me 7 calls to customer service to cancel my account. There is zero contact information for…read moreanyone local, all of the customer service routes to a 3rd party international group. One of the most frustrating experiences I've had in a long time.

Well the joys of owning a house. I love our home, I love that there is nature around it. It stinks…read morewhen the nature, aka a ground hog wants to make his home under your home! So the first thing we did was buy a humane trap to see if we could catch him and then release him! Well we caught our Neighbors cat, and a raccoon, both solid catches, but the ground hog still was laughing in our face, so we hired Critter Control to humanely catch him. Wade from Critter Control gave us some tips, and set out some humane traps, he was great about working with our schedules and came back to check traps often and came right away once we had caught...... wait for it... a possum! Oh well we think our ground hog is gone, and we have sealed up his former home, but if he comes back it's nice to know we can call Wade and he can humanely catch something!

these people fraudulently advertise. their website says they cover all central iowa counties…read moreincluding my town and county specifically. but on calling them today they said "we are the only ones who do this but too bad, you are too far away". stay away from false advertisers