I came in for a pedicure and am disappointed. At first it seemed like the manicurist was doing a…read moregreat job, but the polish portion seemed rushed, and after only a day I already have one chip and they only painted half of one of my pinky toes. They also left a ton of dry skin on top of the nails, when you trim the nails that means you have to wick away the dry skin, otherwise you get dry spots. And they only do two coats for a lighter color. I paid $50, including tip. It's a pretty salon and it's clean, and it's in a convenient location, but I won't be returning.

I don't normally leave reviews, ever. This seems mandatory for me. I walked in and was greeted to…read morepick a color. A lady called me over to her chair and before even getting the tinfoil on my fingers she had left the stand 3x to take phone reservations making the removal process far much longer than needed . Finally she had a guy take over. I got gel x plus removal so total was 75 with a generous tip. I didn't LOVE the finished product upon walking out but needed to get to my daughter so i had no time to voice my concerns. My cuticles and hands were so ashy leaving there as he didn't have me wash my hands or put any type of cuticle oil or lotion at least. I figured i'd wear them for the 3 weeks they're supposed to last and go back to my normal place. I got them done friday, the following tuesday my index finger nail snapped while making my bed.. i called to have it fixed she agreed to fix it i made an appointment- that day another nail snapped again and i truly don't even know how because i wasn't doing anything much - def not enough for the nail to break. Yesterday ANOTHER nail chipped - didn't fully break but the polish chipped on the corner. i work as a lunch aid at a school and am not harsh with my hands. I've had gelx nails for a year taking breaks here and there and never ever had 3 fingers broken 7 days after paying an arm and a leg. Basicslly i never went back for them to fix it because at this point i need a whole new set for them to look normal again. Disappointed is an understatement and i do not recommend going to this establishment.

Mehh my gel manicure chipped on multiple spots after three days. Waste of money. I'd rather spend…read moremore money elsewhere and have my manicure last.

Best service and quality in town, I won't go anywhere else! They're always accommodating and…read morereally listen to what you want done. And if you don't like something they're always willing to fix it without an argument or an attitude. These people the greatest people not just the best manicurist in town but truly good people.

This shop has good skill with Gel, SnS(Dip powder). I've been here several times. My manicure…read morealways last over 2weeks. They have lots of colors to pick. I wanted to try something special on my nails so I brought some pictures and the tech gave me crushed sea shell nail arts. It came out really nice.Love it

Spent $245 here for manicures and pedicures for myself and my kids, and at checkout, the guy…read morerefused to give us each our own loyalty stamp, claiming there is "only one stamp per visit," despite three separate people receiving services and being charged for each service. I was honestly shocked. After years of coming here, what stood out wasn't just the refusal itself, but the complete relational disconnect -- like customers are just numbers. And beyond the stamp, it was the willingness to compromise principle over something so small. If integrity is negotiable over something this small, what else is? Not worth going back. Update: The guy called back and apologized, which in itself shows integrity. We're all human and not immune to mistakes. That goes a long way. The issue was never really about the stamps, but the principle and integrity behind it. The fact that he took the time to call and apologize redeemed that for me. Because of that, I do plan to go back again.

Fantastic manicure & pedicure. John, the owner (I think!) is so kind and patient. The young girl…read morewho did my pedicure did a great job and took her time, which I appreciated very much. My gel manicure lasted for weeks. I only wish they had a few more color selections for gel. They have a TON for dip, so if that's your thing, you'll be in heaven! Thank you Blossom. I will be back.

Asked for coffin shaped dark red dip nails and got exactly that. Great salon! I've been here a few…read moretimes for pedicures too, fairly priced as well.

The best staff, clean, friendly,by appointment and walk in…read more Great job everyone Highly recommend

This is my third time going to this nail salon, and as much as I hate writing a bad review, I feel…read moreI need to be honest about my experience. I called ahead and explained exactly what I needed, and I was told "sure, no problem." However, when I arrived, I was assigned to someone who spoke very limited English. This is not meant disrespectfully, but the communication barrier made it almost impossible to explain what I wanted done. She genuinely could not understand me, and I could not properly communicate the shape and style I was asking for. Unfortunately, I left extremely disappointed. The shape of my nails looks terrible, there are bubbles underneath the nails, and overall, the work was very poor -- especially considering I paid top dollar for the service. It honestly pains me to leave a negative review because I've come here before, and maybe this was just my experience, but good communication is essential in a service where clients are paying for something very specific. I believe there should at least be a basic ability to communicate back and forth so customers can clearly explain what they want and feel understood.

Anna did my nails she did a great job she was friendly and professional! Today I was a walk in she…read moretook me right away. I will be making my appointment with her next time.

First time at Luxurious Nails and I really enjoyed my experience. I received a manicure and…read morepedicure, and got gel nails on all. I will go back.

This has been my 3rd or 4th visit and service has been amazing as always. All my visits were…read morewalk-ins. I would definitely recommend booking an appointment if you're going on a Friday or Saturday, since it gets busy. But if you're like me and want to come here without appointment, then the wait is around ~20 minutes or so (on fridays/sat), which is not bad. There's a huge TV which can keep you occupied while you wait. They are closed on Sundays. I typically get gel manicures done. The nail technicians are friendly, professional, and are very skilled in their work and they take their time even when it gets busy. When I get my pedi done I always look forward to the feet massage. I recommend asking for Hao if you need an good feet massage. The salon itself is clean and I love the fact they display this machine that sterilizes their equipments so you know their tools are safe and sanitary. They have a wide range of color selections (gels/regular polish) so you'll bound to find a color you like. Overall, definitely check out this place if you're in the area.

Was able to get an appointment the day of which was nice. Staff was very friendly. However, we have…read morehad these nails for a week and they have already fallen apart which has never happened in the two years we've been getting dip powder nails. The lady who did my nails, though she was very nice, messed up my thumb. I went in with my thumb nail broken and asked for a tip. In the picture, she shorter nail is the one with the tip, she basically cut it all off. Another customer on yelp paid $35 for dip the week before we went, we were charged $40 so the pricing wasn't consistent. Kind of a joke to pay $40 for nails (and then add on tip) only for them to be broken a week later.

Just got back from a mini facial here . Decided to try it as I had heard about them thru a facebook…read moregroup I am on. Jan was super nice and extremely gentle to my freakishly sensitive face. My face feels human again and I cant wait to get a mani here (they have ORGANIC manis!) will def come back. My new fav girly place

Wish I could say better things. The gel manicure was actually fine, the technician did a decent…read morejob. But I have an issue with the fact that the technician could not speak a word of english, and when I tried to start a conversation immediately I'm assuming it was the owner came over to me and said Is there a problem. The technician does not speak english. She will do your nails. That's an issue for me

It was 95 degrees when my mother and I went for our pedicure. 95. There was a fan on, that's it. It…read morewas so hot in there. I was originally wanting to get my hands done too, but in that heat I am not staying and paying for anything more. The pair, I believe the owners were very nice. The job done was nice. We were offered water when I was paying. Will I go back.... Nope. Would I recommend the place, certainly not in the summer. The quest for a nail salon continues.

I could of sworn I left a review before this because I have been coming to see Sonia for almost 5…read moreyears now for Facials and it started out as a Groupon visit to every few months to now every 6wks. I have had Facials in Hawaii on my honeymoon.. vacationing in Bermuda at a fancy hotel..a place in chelmsford..place in westford... down the cape... and nothing comes close to lotus spa. She is so thorough and sets the room up to make it really relaxing. Everything she uses smells so nice and my skin looks great because of her. She's the friendliest person I have ever met too. The place is clean and quiet and she always fits me in her schedule. The place is really cute and decorated very nice. She offers gift cards online which is very convenient for my husband who buys me one for valentines day.. mother's day...our anniversary and usually my birthday too! I will follow Sonia anywhere but I hope she never ever leaves billerica because we are really lucky to have her in town!!!

Clean, quick, comfortable and affordable pedicure. Excellent service!…read more They were able to take me right before they closed. I will definitely be back.

I highly recommend Love Nails & Spa!! They are welcoming and do a very thorough job. May does an…read moreamazing manicure. I've been going here for over a year now and I have been happy with my nails every time.