Everyone here is amazing! My husband had a surgery appointment today. It went flawlessly . They…read moretruly care about the patient, from start to finish.

The nurse and staff on fourth floor were great! Other than that, 5th floor amd ER are worst ever…read more My son was in a car accident. Broke 5 bones. 3 in one leg, two in another. ER Dr only x-rayed one leg. Even though I asked about the other, stated that was all they found. 2 days later (while in a make shift splint on the 4th floor) my son was still in alot of pain I asked the attending doctor to review the x-ray from when in ER. He flipped through his records and said " they didnt x-ray that leg!) My son was bruised from hip to toe, I showed the Dr and he ordered another x-ray. His femur and tibia were broken. He had gone 2 days without this being noticed due to the incompetence of the ER Dr. He was eventually transferred to MGH where he was properly casted and cared for. 2 weeks later my son was suffering from a blockage. Back to ER (unfortunately, needing ambulance transport due to bilateral casting and having to go by stretcher, Milford was only option.) He was admitted, he wasn't cleaned out properly and few days after discharge I was abled to arrange transportation to Newton Wellsley. He was taken care of there. Three months later, my son is suffering from acute insomnia. After working relentlessly with his psychiatrist with nothing working for him, on the 9th sleepless night, he became delusional, hearing voices, paranoid and seeing things that weren't there. ER did nothing. Had a behavioral clinician eval and sent him home. Unbelievable!

I made a careless mistake and devastatingly cut my thumb. My dreams of becoming a hand model were…read morecut down, literally. As a man who avoids medical treatment and relies on brute masculinity to get by, the threshold for visiting an urgent care for a wound is high. After losing approximately 99% of my total blood capacity (give or take), it was determined that stitches were unavoidable. My wife wouldn't let me use the staple gun to perform the procedure myself, so off to urgent care we went. Upon arrival, I was immediately struck by how remarkably clean and modern the office looked. After just a couple of minutes for registration and another couple of minutes in the waiting room, I was called back by a very pleasant medical assistant - I believe her name was Nicole (I'm not 100% sure because I couldn't read her badge because I had something in my eyes, definitely not tears) who was patient and kind even though I wasn't quite myself that day and may have been a bit short with her, possibly due to the nearly complete loss of blood. She efficiently cleansed the wound and prepped everything for the PA, Rachel, who seemed equally pleasant. Rachel explained what her approach was going to be and assured me that this, in fact, a major major injury. Though I told her that the pain medication wasn't necessary, she numbed the thumb and put in 6 stitches. She then cleaned everything up and gave pretty clear instructions for the aftercare. I think that it is important to note that my wife complimented Rachel's suturing technique and thought she did a great job. My experience at the Milford Regional Urgent Care in Medway was surprisingly excellent from start to finish...even though I was only there for a total of 45 minutes. As a man who is slow to seek medical care, I would definitely recommend this urgent care, and Nicole and Rachel specifically, for your next major laceration repair.

Nurse Practitioner told me they were calling ahead to hospital and ordered a CT scan. Went to ER…read moreand no order was received. Ended up in ER with everyone else needing care. No point at all to go to Urgent Care, when they just tell you to go to ER they are affiliated with. Talk about Double Dipping your insurance money. 12 hours later I was finally back home and still no diagnosis. What a waste!

watch your billing because they like to charge you for a specialist…read more when you see your primary doctor they have done this to me a few times.be carefule.

Ive had a few different doctors at reliant because they kept leaving. they are uncaring. Ive been…read moreto GI who blew me off completely Ive been to dermatology who acted like I shouldn't be there for a skin scan which there is a lot of skin cancer in my family so my mother suggested i go yearly to just have them look at all of my marks to be sure nothing changes She does this and said its a normal thing. well the dermatologist I saw treated me like I was wasting his time being there. My primary was useless she acts like she's scared to touch me when doing exam never smiled and just had a vibe that made me feel like she didn't like me even though I would smile and TRY to conversate .and only seen her a handful of times, Aren't doctors suppose to be caring? or at least act like it? I heard she left .. good luck to anyone that has to deal with her. My husband saw a doctor there as well for a lump and without even looking at it told him it was nothing. well now its gotten worse with different symptoms and NEEDS more attention so we switched and got the hell out of reliant and now go to a private office that is not affiliated with reliant or anyone else. THEY ARE AWESOME. I will yelp them separate because they don't deserve to be in the same yelp with reliant. BUT I have gone to physical Therapy after surgery at reliant and they are great. other than them forget it and stay far away from reliant primary doctors and specialists. And don't bother telling me to call the patient care number because after reading other yelps i see you try to look good sending a number that no one can get anyone. shame shame. You have been going downhill for years and no one cares enough to fix the problems. I don't even know what it would take to fix it. But Maybe a good start would be compassion classes for the doctors.

I only had a consult with him about my lower back and also my neck…read more Both areas have bad arthritis with nerve pinching issues. Since I have no leg pain, he advised to stay away from back surgery. I believe that was a good call. My neck is a different story. Since I do have arm and shoulder referring pain and some vertigo, he did recommend neck surgery in the near future. I also believe that was a good call.

I had a consult with Dr Zaidi regarding the treatment of my lower back pain. He showed me my…read morexrays, and gave a very detailed explanation of his proposed treatment surgery and the pros and cons of the plan. He answered all my questions, I never felt rushed. I intend to follow through with his surgical plan.

This was my second '5 year' colonoscopy with these folks. Again I give them an A. From the moment…read moreI called them till I was being wheeled back out to the parking lot things went very smoothly. And though I am still tired from the prep, bad sleep the night before and so forth I had to write how wonderfully I was taken care of. Yes, it can be hard to reach them on the phone but I did a few times and a few times I left a message and had my call returned same or next day. And the questions I had were answered with care and I felt like I was not alone as these days; ask around, if you even need to, but the old culture of lots of time with any health provider office is 'gone baby gone' (And I'm on the anxious side of things when it comes to medical stuff). But, what really blew me away was their care when I got to Milford Hospital for the procedure. Dr. Crimaldi, the anesthesiology team, the general staff, the nurses on the floor and those in the room during the colonoscopy, and the volunteer wheel chair pushers were top notch-as well as a bit down to earth to help take the edge off. My medical hx and needs were double/triple checked, I was made comfortable with blankets and chit-chat, asked a few times if there was anything they could answer for me, and more. As a psychologist specializing in anxiety I can tell you few folks from airline workers to dental practices know much about how to make a 'nerved up' situation much better... while doing their jobs at a high level-but these folks have it down. And I felt very comfortable with how I was going to be put under and the expertise and confidence of the folks caring for me. The procedure went roughly on time, I slept like a baby being put out with out realizing it at all , and was told right when I woke up that all was fine and how to reconnect with my wife in the waiting area. I feel extremely fortunate to have such top notch care at Milfored G.A. and Milford hospital-- equal to or better than what I have received in all the big hospitals in Boston (at 60 I've had my share of doctor visits). Best of luck.

I waited for over an hour in the office for a 4 o'clock appointment. The office staff left at 5…read moreo'clock. Told me the doctor would see me soon. After the appointment when I saw the doctor at 5:15. There was no one left in the office besides me and the doctor. I need to schedule a colonoscopy and a follow up appointment. No one has called me to give me a day I've called the office and no one has called me back. If you were to come my business and I treated you like this and made you wait you would go somewhere else. Unfortunately there is no one else for me to go to that's in my area. Otherwise I'd be gone. I've been dealing with a digestive problem for over three years now and nobody has been able to do anything about it. I'm very disappointed.

Convenient MD Bellingham, MA I am very pleased at the care…read moreand concern for me as a patient. Definately will come back!! Thank you

When an asian "nurse" diagnoses the condition as acute sinusitis, and then informs you that you…read morehave not been sick long enough for antibiotics, you know this place is useless. I only went to this hack shop because it was the weekend and the VA was a long trip. And, I would have not bothered, but knew the sinus infection was getting worse. You'll get no care here - only a pontificating narcissist trying to save the world from antibiotic resistance. The motto here is not "Do No Harm", it is "do nothing".

As of September 2020, no longer offering Saturday lab work. Too bad the hours have not been…read morechanged on the Doctors handouts! Fasted for 12 hours for nothing, oh well.

Vestibular Therapy My ENT suggested I try vestibular therapy…read morefor vertigo. My therapist was Kim. She is so professional and knowledgeable. We worked on my balance and strength. I'm forever grateful to have learned how to manage my vertigo. If your doctor wants you to go for therapy, I would take their advice. You have to do your homework, but in the end, it is all worthwhile.

I have been to Milford Hospital's out-patient rehab for two different series. Both times I had…read moreoutstanding service and excellent therapists. Everything from the front desk, to the aides that help get you started with warm up's, to the therapists were amazing. The depth of knowledge my therapist had was impressive. She fully explained all the home exercises I needed to do. When my therapist was on vacation she made sure I would be with someone that understood what I needed. Since their documentation is all electronic, the substitute was easily able to see exactly what I had been doing and what new things to add to my routine. Would never go anywhere else!