Going through cancer screenings & zero communication from primary & office. In addition to…read more... The office staff is incredibly unprofessional & 100% unreliable. I have had confirmed appointments cancelled upon showing up, appointments being incorrectly booked as virtual vs in person, prescriptions submitted by other doctors removed from my record creating havoc, & total lack of communication via the portal even for medical concerns. Don't bother because they won't!

There are too many gatekeepers preventing me from talking with my PCP -- I have possible cancer and…read moreworking with the NP. Not one word from my doctor, no input on my care, office staff is good except for the insurance expert that gives me wrong information as it pertains to insurance coverage, NP giving me test results with a letter to me saying they are all abnormal and I have to wait until my PCP yearly checkup in June to discuss. Being told by the NP that she and another doctor were "really, really" concerned about my symptoms and to brace myself as it "could be" cancer without any documented proof. I've been riddled with worry. She should have kept her mouth shut. Also my PCP should have been in touch with me with this news rather than this NP. I'm out.

Excellent Care & Compassionate Staff…read more I went to Mass General Brigham Urgent Care in Foxborough after I fell and had a deep gash under my lip that wouldn't stop bleeding. From start to finish, the experience was outstanding. Despite expecting a long wait, the three hours went by quickly, and I was actually called into a room in less than 10 minutes. The woman who escorted me to the room was incredibly kind, funny, and sympathetic--she immediately put me at ease and even had me laughing during a stressful moment. The PA and nurse who treated me were just as professional and compassionate. They made me feel comfortable and not awkward or embarrassed about falling. Everything was handled thoroughly and carefully, right down to my stitches. The facility itself was spotless and very well maintained. I truly felt cared for and respected throughout the visit. I would absolutely recommend this urgent care location and would not hesitate to return if needed. Great team, great care.

Five stars for 20 patriot place! My new favorite spot for…read moreall my B&W needs without the hassle of going into Boston. The radiology department is pleasant and efficient. The care I received was top notch and I will recommend this to family and friends!

Dr. Sarah Byrne at Root Family Medicine is -- by far -- the most talented PCP I've ever had and…read moreamong the best doctors I've ever seen. I have EDS, craniocervical instability, dysautonomia and transverse myelitis, all of which have been an ordeal to untangle, and she's been completely brilliant in her ability to juggle both the big picture and small details simultaneously within a variety of rare issues. After burning through multiple specialists, she was actually the first person to suggest I could have Ehlers-Danlos, an unusual genetic condition. How she even knew about this is beyond me, as most EDS patients are first introduced to it by a specialist, definitely not a generalist like their PCP. She then sent me to a geneticist at BWH who confirmed her hunch. She also suspected I have Lyme when no one else did, ordered blood work from Quest and -- lo and behold -- it came back shriekingly positive while everyone else was burying their heads in the sand. She's extraordinarily adept, and I'm only scratching the surface of other rocks she's managed to look under that no other doctor thought to. Dr. Byrne has also pulled together a very skilled and compassionate front office who make booking appointments and asking questions easier than any other medical office I've ever dealt with. Rebecca and Teresa have helped with so many complicated things over the years and been completely unwavering. She's also very easy to book follow-ups with and always seems to make sure she has last-minute slots available. She's fundamentally there for her patients and, beyond her formidable intelligence, is also just a very reassuring soul when facing a seemingly endless stream of medical problems. Root Family Medicine is a vibrant reflection of Dr. Byrne, an unmatched PCP who is exceptionally smart, intrinsically open-minded and genuinely caring. If everyone could have a PCP like her the world would be a much, much healthier place. I'm eternally lucky to have Dr. Byrne as a bright lighthouse in the fog of an unusual medical picture.

Excellent functional medicine services and accepts a variety of insurances. They helped me get to…read morethe root cause of my health concerns and I didn't have to break the bank.

I was visiting from another state, I felt ill with a barking cough and burning in my chest and…read moreimmediately knew what was coming :((( My physician doesn't do telehealth, if I am in another state. Liability issue. Norwood urgent care was a life saver. I walked in on Sunday, I was seen by a PA 5 minutes later. I picked up my medication from the pharmacy 30 minutes later. Staff was very attentive. Also clean facility with the state of the art equipment. I was very appreciative. Thank you!

Very thorough! Quick in and out. Our doctor asked lots of questions. Saw both of my kids at the…read moresame time and didn't just send us home with thoughts and prayers. Gave us the meds we needed.