Dealing with this nurse and office has been an ABSOLUTE NIGHTMARE. Due to the lack of doctors currently accepting new patients, I trusted this Nurse to take on the responsibility of becoming my Primary Care Provider. That has proven to be a huge mistake.
A few days after my initial visit, I got a notification to check the portal to review my bloodwork results. Upon opening my chart I was surprised by what I read.
Nurse William Vitale wrote in my chart that I have a history of being "extremely overweight" with poorly controlled Diabetes. I am, however, 5'9 and have never weighed over 145 lbs in my life. He also wrote that I suffer from "pain radiating to the lower abdomen". I do not suffer from any pain.
Clearly he made some mistakes when writing his notes. This seemed easy enough to correct.
However, trying to get this corrected has been an impossible task. His office at 12 Uxbridge rd in Mendon Massachusetts referred me to the practice manager Michael Shifman. Mr Shifman claimed to have taken care of the issue but nothing was actually corrected. He sent me a certified letter stating it was corrected accompanied by a print out of the chart. NOTHING HAD BEEN CORRECTED. I was then referred directly to RISK MANAGEMENT.
It has been over 30 days since I first brought this issue to the attention of Mr Vitale's office and as of July 28 2022, nothing has been done.
I do not recommend this practice. I would not bring your loved ones here. read more