Courtyard Memphis Collierville

3.6 (47 reviews)

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Courtyard Memphis Collierville - Hotels Near Me - Collierville, Tennessee

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Catrina T.

Great hotel in one of the better areas in the Greater Memphis area. I use the hotel ALL the time for business visitors. Each time they have a very pleasant experience. This week I had 40 guests in from all over the country. They all stayed at this hotel. They had nothing but nice things to say. I deal primarily with Cindy Kinard, director of Sales and Rebeccah. They both are awesome and do whatever they can to accommodate my needs. The hotel now has a cafe and Starbucks in the lobby. This is a great addition and much needed "extra". I also use this hotel for meetings and seminars. They have always taken care of my needs from A/V to catering. I highly recommend this Courtyard for your lodging and business needs. Give them a try and get you some!

Cliff K.

This Marriott serves morning to go bags, which are included... you can make coffee in your room which I like to do I bring my own coffee, just need hot water. The room was clean and the front desk went out of their way to put me in an area that was a little more quiet than others. I was very appreciative of their sensitivity to try to make sure I had a good stay. So the customer service was great and of course everyone was following the covid-19 guidelines.

My family had a family reunion at the Courtyard Marriott the hotel was just remodeled this year. Each room has refrigerator and microwave with plenty of free parking. The staff went out of the way to ensure our stay was comfortable and welcoming. There was at least 100 people in our Reunion group but we were provided everything we needed. I picked this location because of its proximity to the Mall stores and for Safety reasons.

Debra M.

We came into town for a funeral in nearby Covington - plus we have family in Collierville - and lots of our family stayed here, which was fun. The hotel is nice, nothing special but nothing terrible either. Just average but in a good way. My room was one of the larger double queens and the extra space was great, I just prefer a suite. The beds are fine, the pillows a bit overstuffed, and the bathroom was clean and pretty. I like having a little fridge, microwave, and coffeemaker in my room; I prefer to have my morning tea in my jammies, not a sight anyone else wants to see at 7 am! The bar was a nice place to gather and just talk to our cousins; the atmosphere is good and the bartenders friendly and knowledgeable about the area. I enjoyed chatting with Aaron Carter (not the "I Want Candy" Aaron) about the craziness that weekend with a kids' soccer tournament in town. Hotel security and I tried for hours, until 2AM, to get the rowdy party over my head stopped. Some people are just rude and even security - who visited them 5 times - and a crazy lady from the room below banging on their door could not shut them up. The Bistro offers breakfast and dinner and we tried both. The breakfast sandwiches were really bland, and everything on the breakfast scramble - the bacon, eggs, potatoes - was way over cooked and hard. At dinner the shrimp Potstickers were ok for a frozen product and the loaded baked potato soup was DELICIOUS. The burgers were over cooked. A theme. At 7:30 on a Saturday night the hotel did not anticipate 25 people ordering food and drinks; the bartender doubled as a server and the lone cook only spoke Spanish, making their work harder. The bartender did a yeoman's job of taking care of the various tables! Overall, I'd stay here again but go to any of the nearby restaurants to eat if I wanted something other than baked potato soup.

I will not recommend this location based on my experience with front desk staff. I was traveling from Atlanta and I booked a room at this location my card was locked due to previous identity theft and my card being used at a Miami property unauthorized. I travel often and normally i will receive a email or call before my reservation is cancelled due to non payment however this location cancelled my room with no email sent no call even though front desk Debra said she called before cancelling, also Debra lied and said she was the manager on duty but Ms Tammie confirmed she was just a senior front desk rep. Also when I asked for Debra last name she said her last name was Debra from front desk, I was told front desk manager was called and she said there was nothing she could do I should have had a valid card on file. The customer service at this location was def not the best at al. Ms Tammie was amazing.

Mimi B.

Great hotel! We didn't think about the time change in our 11 hour drive to Memphis so we were going to arrive at the Marriott very early, I called to see if we could check in early but they didn't have any open rooms when I called so we were really stressing maybe having to sleep in the car for a bit but luckily when I lurched up to the front desk the fella working took pity on me & put us in suite. Thank God because I probably would have fallen asleep on his desk if not. The hotel was spotless too with lovely architecture. Everyone was friendly & accommodating. I wish I could've had time to enjoy the pool, jacuzzi, and gym. Maybe next time! Super comfy bed & quiet halls for daytime sleeping.

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Jt H.

9 years ago

Excellent hotel, great location close to shopping and the room was completely quiet and immaculate. Will definitely return.

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Elizabeth A.

15 years ago

CLEAN rooms and lobby. Delicious warm breakfast menu includes pancakes, omelets (made with real eggs), bacon, sausage, etc. Great way to start the day! Very friendly staff that goes above and beyond. Beautiful area that is safe, ample free parking and within walking distance of a number of shopping and dining options. read more

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Chad T.

332

10 years ago

This place was absolutely awesome! Staff was friendly and helpful from when we walked through the door. Room was nice and spacious. Everything was very clean. You're walking distance from the mall with unlimited food and shopping opportunities. And if you're doing the tourist thing, you're 20 mins from Graceland and 20 mins from Beale Street. Very conveinient to everything, yet private enough to not be in the middle of a hassle. I travel a lot and this place WILL BE my place I stay anytime I visit Memphis. Thank you Courtyard. read more

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Mishka S.

861

9 years ago

Wow. Very friendly, professional staff. The room was gorgeous and felt brand news. High thread count sheets, blackout shades on the windows, fantastic shower... even the in room coffee was great. I slept incredibly soundly and was reluctant to leave. read more

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Dennis R.

9 years ago

The Courtyard by Marriott in Collierville, TN was an excellent location to recharge after working in Memphis earlier in the day. It's rooms are sleek and cozy with plenty of shelf space to unpack your bags. My room was outfitted with both a mini fridge AND a microwave, which came in very handy for heating up cold leftovers and saving a few bucks! I also was delighted to see Starbucks coffee being sold in the lobby as I can be a bit of a coffee snob. I'll be sure to stay here again the next time I'm working in Memphis! read more

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R W.

14 years ago

This hotel is in a great location. I've stayed here on 3 seperate occasions. This last stay the room did not appear to have the same level of cleanliness. A colleague even made the hotel change his bed linens as they appeared to be dirty. The hotel immediately responded and accommodated the request. During our stay, we learned that housekeeping has been outsourced. Could be just some growing pains as this place seems pretty new. Staff is friendly and pleasant. Kudos to the sales manager who can be seen helping out the wait staff during the morning breakfast rush. read more

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AJ H.

143

9 years ago

Terrific hotel in very convenient location. The hotel is very nice! My room was huge and had good soundproofing. Nice hot tub, pool and fitness center. The hotel was immaculate and its location was very convenient. There is shopping and restaurants steps away, and highway exit is close. Highly recommend. read more

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More info about Courtyard Memphis Collierville

4640 Merchants Park Cir
Collierville, TN 38017
Directions
(901) 850-9390
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Visit Website
https://www.marriott.com

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Does Courtyard Memphis Collierville take credit cards?

Yes, Courtyard Memphis Collierville takes credit cards.

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Does Courtyard Memphis Collierville have free WiFi?

Yes, Courtyard Memphis Collierville has free WiFi.

From the Business

Specialties

Courtyard Memphis Collierville is located at Carriage Crossing, Collierville's premier lifestyle shopping center, with over 60 shops and many restaurants only a few steps away. Our hotel is easily accessible from Bill Morris Parkway Route 385 and only minutes from I-240. Guests will appreciate our quiet, suburban location and close proximity to Memphis, Germantown and North Mississippi, with ample room for bus parking on-site. Unwind in renovated guest rooms and suites with free Wi-Fi, sofa beds and spacious work areas. During your stay, stop by The Bistro for breakfast, dinner or cocktail options. Keep up with your daily routine while traveling from our fitness center and indoor swimming pool. Looking to host an event in Collierville? Our hotel boasts 3 event rooms for business or social gatherings. Short and extended stay guests will appreciate our dedication to customer service and guest satisfaction. Join us for a splendid stay in historic Collierville at Courtyard Memphis Collierville.

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Review Highlights - Courtyard Memphis Collierville

“Super clean, nice bed linens, modern furnishings and a big desk space to work at.”

Mentioned in 3 reviews

Read more highlights

Hampton Inn Memphis/Collierville

(26 reviews)

One word DIRTY .... People and the staff were amazing but the room was nasty dirty the carpet…read moresmelled the king bed squeaked and sank in the middle ...

I stayed here a couple weekends ago for a funeral. The hotel was in a good location in relation to…read morewhere we wanted to go in the area. My mom and I went, and we got in at 1:30am, and the night manager was able to help us out. They get a lower number of stars because at the begining of our stay, I pulled at the sofa bed and the sheets already on the sofa bed were pretty dirty. I went downstairs to the front desk and spoke to the night manager and got some extra sheets for the sofa bed. She was apologetic, but it wasn't the best start. On a trip, especially to attend a funeral, we didn't spend too much time in the room. The breakfast setup was decent and pretty efficient. Like I said, good location, and it was a last minute trip.

Fairfield by Marriott Inn & Suites Memphis Collierville

(20 reviews)

I rarely leave reviews, but this experience definitely deserves one…read more My family recently stayed at this hotel, and what should have been a relaxing visit turned into a frustrating and exhausting experience. The biggest issue was the excessive noise from other guests--it was constant and made it nearly impossible for us to rest. What made things worse was the complete lack of follow-up from management. I was told to contact the manager directly, which I did multiple times, leaving three voicemails. Not a single call was returned. I even escalated the issue to corporate, and while they assured me the manager would reach out, that never happened either. I understand that hotels can't control every guest, but they can control how they respond to issues--and in this case, there was no response at all. The lack of communication and accountability is unacceptable. If you're looking for a place where customer concerns are taken seriously, I would strongly suggest looking elsewhere.

Collierville, TN. This place is pretty much like their…read moreElement chain of hotels. Same design, same layout, but not quite up to the Element. The lack of that fancy latte machine was my first clue. The room though was nice and I slept well on a good mattress and a reasonably good pillow. It is quiet here too , once you're inside. The shower was roomy with instant hot water. The breakfast options are at the bottom of the barrel here, nothing like the somewhat of a cornucopia available at the Element. Some things just looked nasty, like the packaged Jimmy Dean sausage burgers (Two Inch Diameter!)

Days Inn & Suites by Wyndham Collierville Germantown Area

(17 reviews)

Watch out for this indian owned motel!!! The Indian guy at the front desk will rip you off!! He…read morecharges you without saying how much. When he over charged me the stupid Indian guy said it's because of the weekend. So I go online while still at the register and find the same room for 40$ cheaper. Once I show him the price he says too late I already charged you and can't do refund..... I couldn't believe it. Trust me don't come here!

Staff unhelpful in tech support for wifi connected with no internet--said no way to help and I have…read moreto deal with it. They would not let me change rooms, saying all other rooms were booked--except I can see 11 vacant (curtains open, no one there at 11pm) from my room. I had to connect by walking towards lobby 5 doors down and stand outside of someone else's room. Lobby is a mess, pool is unusable. The good: bright lights for walkways, lawn looks well kept.

Sunset Inn

(2 reviews)

I stayed here some time ago and had friends was going to stay here more recently. Nobody has left a…read morereview so I am stepping up. I'm not going to sugar coat it, it's pretty modest , no wait that's sugar. It's pretty much a dump. My friends said nope and are oddly still my friends. I mean sure if you really need to get sleep and you don't want to spend the $$ for the Hampton Inn down the street then you might consider just one desperate night. But if you're a traveler or have modest standards then you might want to pass on by. I don't want to get into the details but it's not a cute little family local motel, it's wa scary little Bates Motel wannabe. There I said it. Just say no.

I could care the fuck less bout how the tourist view this place! These people helped me out when I…read moreneeded help and were cool as shit bout my circumstances

Hyatt Place Memphis/Germantown

(56 reviews)

Very clean and great hotel! The check in process was great and the rooms are very nice and…read morespacious! Lots of parking here too!

Hyatt Place is one of the name brands of Hyatt, and this one is one of its typical properties…read more Unfortunately, you can start to really the dated age of the property. It's really due for some repairs and updated. The hallways look like it's been like that since the 80s, the carpet looked old, and the hallways has a weird smell. There are some needed repairs. For example, the A/C unit cover is broken. Also the cleaning is not the best. There are left of hair in the bathroom when I arrived. It's a mediocre experiences. It won't turn me away from Hyatts and I have stayed at other Hyatts that's great. Just this one is not the best, but not bad as well. Breakfast is usual. Eggs, pancakes, pastries, coffee, etc. The staff are also very nice.

Residence Inn by Marriott - Memphis Germantown

(40 reviews)

Ok. I used to love residence inn. The rooms are large and the beds comfortable. But this place…read moreneeds an overhaul. The floors are not well cleaned. The kitchen was dirty and all the dishes and silverware needed to be washed before being used. Go to Hampton inns and suites instead

The staff were very friendly and kind but yikes these rooms are rough. As someone who travels 3…read moreweeks out of the month I have stayed in my fair share of Marriott and Hilton properties. This property needs a complete renovation!! The door requires you to use your shoulder to open and have to slam it to close. The furniture is falling apart and repairs would make a seamstress cringe. The amount of ceiling water damage was horrible and who knows what kind of mold you can't see. The window seals are broken and difficult to see out of. Blackout curtains have worn spots making them semi- blackout. No USB plugs by the bed. Add to the list smoke damage that some tried to paint over, and lots of dry wall damage. What is sad is that the staff are super friendly and helpful.... Management give them a property so they can really shine.

Fairfield by Marriott Inn & Suites Memphis Germantown

(26 reviews)

This has to be one of the worst hotel experiences I have had in a long time and I wrote the manager…read moreabout it and received no response. Here were my issues: 1. Heat does not work at all - I tried turning the wall thermostat up and down, nothing 2. Also the thermostat BRIGHT blue light stayed on all night. I called to ask how to change and no one could help. It kept me up most of the night. 3. When you flush, the toilet makes a lot of noise well after using it, similarly kept me up a lot Frankly this was one of those situations where I was uncomfortable the entire stay but sadly had no good options as the only thing the front desk offered was to call maintenance which I was not going to do at 11:30 pm.

It wasnt the worst. The bathtub did drain slowly. But i felt it was clean enough, no bugs. Bed…read morewas reasonably comfortable. Feather pillows were good. Had mini fridge and microwave in room. AC was good. Its a good location as there is a Walgreens, Subway, Fresh Market all close walking distance. Tucked away behind some shops it felt safe.

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Jamie W.

11 years ago

The Courtyard in Memphis-Collierville is in a really awesome location. I didn't realize it when booking it, but it's basically the front of an outside shopping center which has lots of great places. Also, they have a bar/bistro down in the lobby which serves Starbucks stuff, which was an especially nice thing, since that's what I always get when I'm travelling, so I didn't even have to leave the hotel. Room was great, all the things I'd expect, and I love the shower. With how much I travel, always very nice to have a shower with the perfect pressure and there is a little place to sit, it's hard to describe, but you'll see it if you stay here, and it's a great little touch. Nice indoor pool and workout facility. This place was packed with people the night I stayed, but once I got in the room it was plenty quite and I was concerned because there were a lot of kids running around to the pool, but no issues since I got a good night sleep. The lobby and seating area were actually a great place, I sat and wrote there for a while, because there were tvs in some of the walls and lots of sofa space. I'd definitely recommend this place for a business stay or bring a family, because it's a really great seeming family area. Clean, safe and close to a Cookie Store. read more

Ratliffs T.

2 months ago

We recently stayed at the Courtyard Marriott in Collierville, TN from March 1-3 and hosted an event in their conference space--and the experience exceeded our expectations. From start to finish, the service was outstanding. Ashley Arcuri and the sales/community relations team were incredibly accommodating and made sure everything ran smoothly. Our attendees consistently mentioned how warmly they were greeted at the front desk and how helpful the staff was in directing them to the event space and facilities. It's clear this location takes pride in delivering excellent service and creating a welcoming environment. We're already planning to return for another event, and we're looking forward to working with them again. Highly recommend this location for both stays and events! read more

Cameron G.

9 years ago

We had an unforgettable night in Memphis, and it wouldn't have been possible without the incredible accommodations at the Marriott Courtyard. The room was perfectly clean, and after a long night out on the town it was heavenly to kick back in such a luxurious room. I never thought that such luxury could be available at such an affordable price point. It was also so accessible to reach from the city- it was so comfortable to experience downtown Memphis knowing that we had an easy ride back to where we were staying. The staff was also warm and friendly and made us feel right at home. We will definitely be visiting Memphis again and staying at the Courtyard Marriott. read more

Lucas W.

533

9 years ago

Last night my friends and I had a great stay at the Courtyard Memphis Marriott. The hotel was absolutely beautiful and the service was very helpful. Once in my room I was impressed by the cleanliness of the room. I felt right at home and was able to sleep well because of the comfort of the bed. As a person with a disability I was very relieved to find that both the hotel and the rooms were very accessible. I highly recommend staying at this hotel! read more

Brian B.

10 years ago

This hotel was totally amazing. The service was very accommodating, and most of really kind. Our room exceeded my expectations for its cleanliness, modern decor, and the many great amenities. I enjoyed just hanging out in the room even, which was awesome! It's close to a bunch of fun stuff to do downtown too, I would definitely stay here again the next time I'm in the area. It was really upscale, and I was thrilled with my entire stay. read more

Tyler S.

9 years ago

The service was just incredible, and even though we arrived at the hotel after 1am, their service was speedy, kind, and very hospitable. The beds were clean and so comfortable, and the room was lovely and spacious, with a nice sofa and chairs for chatting and lounging. The shower's water pressure was perfect--I wish I had that at my house! There's also a Starbucks in the lobby, which is very cool. Their service was great also. read more

Emma A.

11 years ago

Fantastic hotel! Great location next to the mall, cute, modern rooms with very comfortable beds. The pool and hot tub are great, and they have a coffee bar in the lobby with great breakfast. The staff was all extremely helpful and friendly, especially the women at the coffee bar, who really went the extra mile to make me feel welcome. We will definitely stay again when we come back to Memphis. read more

Jim H.

329

10 years ago

Loved my stay at the Courtyard by Marriott Collierville/Memphis! Located in a great part of town also right next to an upscale shopping center. The hotel is gorgeous inside and out. My room was beautifully decorated and comfortable. They also have an excellent fitness center with free weights and cardio machines. I can't recommend this hotel highly enough! read more

Holly L.

702

10 years ago

Another terrific stay at the Courtyard Memphis Collierville! Clean, quiet and close to shopping and restaurants that I missed on my first visit. Just an overnight stay this trip, but the staff and customer service was outstanding! I only wish I had more time to take advantage of the hotel's amenities. I'm looking forward to my return visit next month. read more

Jake H.

9 years ago

Enjoyed my stay, nice location, plenty of parking, and it was so nice being able to walk to dinner and do some window shopping. The room was clean, quiet, and modern. Had everything you'd look for in a stay. https://www.tripadvisor.com/ShowUserReviews-g54964-d846652-r446460256-Courtyard_Memphis_Collierville-Collierville_Tennessee.html# read more

Geoff T.

11 years ago

This hotel has a lot to offer. A nice indoor pool and hot tub. Clean, comfortable rooms. A coffee shop in the lobby with excellent breakfast and coffee options. It's quiet. It's near several restaurants and shopping. While it's about 30 minutes from downtown Memphis, I will definitely stay here the next time I go to Memphis. read more

Trent M.

195

9 years ago

Really enjoyed staying at the Courtyard Marriott in Collierville. The location was quiet and just a short drive from downtown Memphis. The room was nice with all the expected amenities. No free breakfast, but there is a Starbucks located in the lobby. Recommended if you're ever looking for a place to stay in Memphis. read more

Jake D.

261

11 years ago

This hotel is located right next to a mall which is great if you are wanting to do some shopping in between activities. The staff is very friendly and cheerful- Very conversational- there is parking lot security and the area is well lit. The rooms are very spacious. I would definitely stay here again! read more

Jarvis J.

794

10 years ago

This hotel was perfect! The staff was great upon check in. Very helpful and accommodating. This location is literally walking distance to a really nice mall. The room was extremely clean and the pool and indoor jacuzzi was a plus This will be my new place to stay every time I visit Memphis read more

Aaron O.

105

9 years ago

Recently one of our touring comedians, Scott Long, stayed here and had a great experience! The rooms were nice and clean and there was an American style grill on-site so he didn't have to worry about trying to find a meal before the gig! Highly recommend this hotel! read more

Joe B.

661

9 years ago

Last night we had a great time in Memphis and it helped staying at the courtyard Marriott in Collierville, TN. Very spacious rooms and fantastic room for people with disabilities. Also, I'll never complain having a Starbucks on site either! Great hotel! read more

Matt R.

316

10 years ago

I'm on the road a lot and this is one of my favorite hotels I've ever stayed in. Very helpful staff, the room was comfort personified. I would recommend this hotel to my mom, and she only stays in the finest of European hotels. I miss her. read more

Joe F.

693

10 years ago

This hotel made our stay in Memphis wonderful! Great shopping and food right by the hotel and a short drive to all the fun things to do in Memphis. Great service and the staff was very accommodating. Would definitely stay here again! read more

Mike A.

10 years ago

Great hotel! Property is well maintained, staff was friendly and the rooms seemed like they were brand new! CErtianly one of the better hotels of the Courtyard brands I have stayed in. 5 Stars! read more

Tim M.

10 years ago

Loved this place it was incredible. Safe to walk around, and a quick drive right into memphis to do anything you want.

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Courtyard Memphis Collierville

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