***Good location***…read more Go down the block and you're right at Beale Street. FedEx Forum is across the street. Baseball stadium is diagonally across the street. Able to walk to Sun Studio 0.8 mile away, Charlie Vergoss Rendezvous (but there's better food to be had than there), Peabody Hotel is a block away. One downside: Lyft drivers seemed confused about where to drop off or pick up, usually stopping on the other side of Peabody Place. The back courtyard entrance of the hotel, near the parking garage, is somewhat hidden even when I gave the Lyft drivers directions. Clean - including the top of the shower curtain railing, I checked. Housekeeping - didn't need cleaning or bedding changing, just a change of towels. The young housekeeping black man(forgot his name) was very personable and accommodating. Breakfast buffet - the two women worked hard, constantly keeping the area clean and tidy, having food out, and taking our plates away when done. Standard fare - eggs (omelet or scrambled), sausage links or patties, potatoes, do it yourself waffles, oatmeal, breads, yogurt, coffee & tea & juice. Fruit was not ripe. Room- the *best shower water pressure* I've ever felt! A night light was in the bathroom, a considerate feature when the room lights are off. Above the center night stand, the electrical outlet on the left needed occasional jiggling to maintain a connection, I forgot to tell the front desk about this. Mattress and pillows were comfortable. A/C worked well. One con: inquired about late checkout as a Hilton Honors member and was told it was not possible. That's the first time I was ever told that.

All Hampton Inns are relatively nice. Although this particular location is pretty dated for this…read morehotel brand. It benefits from a great location being within steps of Beale Street, and both Grizzlies and Redbirds games! It's also quiet on the upper floors, and the breakfast is spectacular as always. Parking will set you back $26 every 24 hours and an additional hourly charge for staying past 1:00 p.m. the following day. So yeah, you pay for the location. It's not a great bargain for the price. But it's good enough if you want to stay in the heart of Memphis. The music from Beale Street is loud throughout the night, but the hotel is kind enough to provide earplugs in your room. That leaky toilet will keep you up all night, though! And the outlets are so stripped, you'll get an unpleasant surprise in the morning when you realize your devices haven't recharged!! That was the worst aspect of this hotel!!

The hotel was very clean and the staff was very friendly and helpful. The room was clean and…read morespacious. The shower was the best part- it gets super hot and has good pressure. The bed and pillows are the reason I didn't give a 5 star review. The bed was hard and lumpy and the pillows were very flat. Needless to say, I didn't feel like I was at the typical Hilton because of this- and we typically stay with Hilton when we travel.

Every staff person we encountered during our stay was more than kind and helpful. Memphis was our…read morehalf way pit stop on spring break. We had 2 rooms- 6 people (including 2 kids). At the front desk, our rooms were not ready upon arrival. Don (the very best hotel staff we have ever met) worked to find us two rooms next to each other quickly to accommodate us. He was pleasant, kind, and a true gem. While there is a ton of noise at night from Beale St, the hotel staff even left early plugs in our room! If we end up choosing Memphis as a pit stop again, we would absolutely stay here. Thank you all so much for your hospitality.

The reason I am giving this 5 stars is because the Drury Inn is the Best Buy for the money. You…read morehave both breakfast and dinner provided, indoor/outdoor pools, and a jacuzzi. Room is spotlessly clean. Front desk staff answered all questions. Food service is a bunch of happy people just being glad to take care of you.

Very clean hotel! Excellent Happy Hour and Breakfast. Staff was awesome! We booked only 1 week…read morein advance, the price was great and accommodations were so, so much better than another hotel we had stayed at during our travels the week before. Highly recommended!

Great visit while passing thru while traveling. We reserved the king bed (accessible bc it was the…read moreonly one available), which had a pull out couch for our kids. Room was spacious with fridge, microwave and cooktop. We were downstairs by the elevator and at times could hear others, but wasn't bad. Appears to have been recently remodeled, but had a poor contractor due to plaster and other items being all Over things like bathroom glass and tile. Would stay again while passing thru. They serve breakfast and Shirley was by far the best part of the place! She worked the breakfast area and was so friendly and helpful! She's an asset to the hotel.

We stayed here for two nights while going to a football game in Mississippi. This hotel was not…read morefar from the Memphis airport which was nice for a late arrival and early departure. Positives: *The staff was very welcoming and friendly throughout our stay. *Clean hotel with spacious rooms. *Quiet area to stay in. Negatives: *Paid parking. I was not expecting to have to pay for parking here, it was just a standard lot for the hotel. I went back and looked at booking, and the parking fee is hidden in a drop down. So, if you don't select that drop down, you will never notice it until you arrive at the hotel. Just another way for them to add on additional fees at an already pricey hotel. *The bathroom tub did not have a plug to hold the water. May have just been our room, though. *Breakfast was not setup timely. We had an early flight, but thought we would grab a quick breakfast before heading out. The delay of setting up breakfast is not thinking about early travelers. Not a bad option for a hotel, but I would also look at alternatives.

Clean, quiet, safe parking, and close to AutoZone/Redbirds Park…read more Easy check in experience. Got a 4th floor room with a nice view of DT Memphis. Clean room. Brisk AC - which is always a plus! Reasonably quiet. Good bathroom shower water pressure! Breakfast is pretty standard for those ready to get going in the AM. There was an elevator breakdown, so we had to climb to the 4th floor - not terrible. Not great either. The cleaning staff ALSO had to hump their supplies up and down the stair case which surprised the heck out of me. Only 1 elevator bank? No "service elevator"? Hmmmmm. The elevator was fixed same day, so a minor setback for us. I'd stay there next time I'm in Memphis.

We arrived to check in and the power was out. Apparently it had been out most of the day and they…read morehad no time line on when it would be restored. I'm most upset with the fact that they let me book with them knowing the power was out. I guess they thought they would have had the issue resolved. The worse part was that it was 10pm and not in the best neighborhood. I don't plan on being in this area again but if I do, I won't stay at this establishment. Tighten up La Quinta

I always try to stay at Holiday Inn Express, and for that reason, that's why I chose to stay at…read morethis location. I expect quality and for 95% of my stays at Express, that is what I get. Not this time. The desk employees are very nice and professional. The young lady thanked me for being a member and handed me my room keys. The whole check-in process took less than 2 minutes. Perfect. Though from there, the stay went sideways. The facility looks tired, worn, and not up to expected standards. Sticky floors in the elevator, smudges on the corridor walls, carpets that needed cleaning. In the room we had, it really wasn't that much better. More of the same, but maybe to a lesser degree. Still, not up to Holiday Inn standards. We asked for a room on the side of the building, not facing I-40, and that is a must. You can't hear yourself think when outside, and I can't believe that it's much better if you have a facing room. Our room on the opposite side of the building, though, was quiet. There was no highway noise at all. We were tired and just wanted to relax and catch up on the weather, so we turned on the TV. The screen was tinted purple. No way to fix it. Even my grandson, who is a wizard with electronics, couldn't figure it out. Cause we were all settled in, we made do. There's a lack of attention to detail at this Holiday Inn Express. Breakfast in the morning was a challenge in of itself. The fruit juice selections were watery, there was no batter in the pancake machine, and the overall appearance of the breakfast area was unappealing. Again, lack of attention to detail. The next morning wasn't any better. Though that morning, there was batter in the pancake machine, it ran out after 4 pancakes! The eggs, bacon, and cinnamon rolls weren't replenished, and this was still with an hour of breakfast remaining. It was almost as if the attendants thought, Oh well, they've had enough to eat. I'll continue to stay at Holiday Inn Express, but never at this location. Nor should you. Quick Tip: There's a peculiar smell that permeates the area. It smells like sewage. I don't know if it actually was or if it was a byproduct of manufacturing in the area. It's enough to dissuade one from staying in this location. Had I known of it, I definitely wouldn't have booked a room here.

Tremendous customer service!! Nicole went way out of her way to ensure we had a great stay! The…read morebreakfast was really good and the staff we do wonderful!

Simply put, this place was great. The exterior leaves you with a lot to imagine but it's worth it…read more The staff were attentive, friendly and helpful. There was construction going on so the gym was closed and a temporary one was created but it wasn't worth stopping in. The room was clean and the other visitors kept to themselves for the most part. The cook that rooms the buffet did an amazing job at keeping food stocked and hot. The only issue I would say is the parking, there isn't a whole lot of it in the front and it's somewhat shared with Benihana's and some other place. The rear parking is in a dark area with little light and just doesn't seem the safest. So, if you get a parking space up front, try not to move.

Staybridge Suites in Memphis, Tennessee was built in 1997 and renovated in 2017 and still have the…read morepopcorn ceilings. Nice 1 bedroom king suite with full kitchen. 2 TV's, one in the bedroom and one in the living room. Large outdoor pool since it is winter, the pool was closed. Complementary breakfast at 6:30 AM complementary hot food snacks and the reception area at 5:30 PM.

Stayed at Central Station for a marriage conference, and overall it was a great experience from…read morestart to finish. The hotel itself offers large, clean, and spacious rooms, which made the stay comfortable and relaxing. Everything felt well-maintained, and the rates were excellent for the quality provided. Now let's talk about the food--because it definitely deserves recognition. The salmon bites were absolutely delicious, and the cheesecake was just as impressive. The catering throughout the event was well-executed and flavorful, which added a nice touch to the overall experience. The event space was also well done. The setup was clean, organized, and created a great atmosphere for the conference. The vibe throughout the weekend was positive and engaging, and the DJ really brought it all together with a great mix of music across multiple genres. Spacious, clean rooms Excellent pricing for the stay Delicious catered food (salmon bites + cheesecake standout) Well-organized event space Great music and overall vibe This was a well-rounded experience, and I would definitely stay here again--whether for an event or just a getaway

Our family came to Memphis for a professional project and interview, and we chose this hotel…read morebecause we expected the Hilton name to represent professionalism, security, cleanliness, hospitality, and a comfortable place to rest. Unfortunately, our experience was extremely disappointing, particularly at night. Our concerns started at check-in. The gentleman who checked us in came across as condescending, crass, and disrespectful. His demeanor, including what we perceived after my son and I walked away from the desk, immediately made us feel unwelcome. We were among a minority of guests in the environment at that time, and the interaction was uncomfortable enough that we questioned why we were being treated that way. I cannot speak to another person's motives, but I can speak to how we were treated: we did not feel welcomed or respected. The much bigger concern, however, was what happened to the atmosphere of the hotel at night. The large lobby/bar area became extremely loud and crowded, with many people coming into the property for music and nightlife. During our stay, we encountered strong marijuana and cigar odors, extremely loud entertainment, and public sexual/intimate behavior that we found completely inappropriate for common areas of a hotel. Some of the conduct we personally encountered near the elevators was sexual enough that we were shocked it was being permitted. This was NOT an environment I would consider appropriate for children or families. There is nothing wrong with adults listening to music, dancing, having a drink, or enjoying themselves. That is not my complaint. My concern is what happens when reasonable boundaries disappear and registered hotel guests have to navigate explicit behavior, smoke, crowds, noise, and an atmosphere that feels more like an uncontrolled nightclub than a hotel. Security did not make us feel reassured. From what we observed, personnel appeared more interested in blending into the nightlife atmosphere than establishing boundaries and protecting the comfort of registered guests. That is unacceptable. A guest should be able to walk from the entrance to the elevator and from the elevator to their room without wondering what they are going to encounter. The hotel also needs to examine access control. Its location near public transportation means there can naturally be significant pedestrian traffic nearby, which makes effective hotel security even more important. Public transportation is not the problem; uncontrolled access and inadequate security are. The smell at night was also unpleasant. Marijuana/cigar smoke and other odors were strong enough to noticeably affect our experience. I want to acknowledge that we did encounter a female employee during the daytime who was much more pleasant. I believe in giving credit where it is due. Unfortunately, that positive interaction could not overcome the larger problems we experienced. We are not writing this review because we expect everyone to share our beliefs. We don't. We do, however, believe that there should still be standards of dignity, modesty, respect, self-control, and appropriate public behavior in a hotel where families and business travelers are paying to stay. There is a difference between nightlife and lawlessness. There is a difference between welcoming everyone and permitting virtually anything. There is a difference between adults having fun and forcing other paying guests to encounter sexually explicit behavior in common areas. Those distinctions matter. From our family's faith perspective, what we witnessed was deeply troubling. A society does not become more compassionate by eliminating every standard of public decency. People of every background deserve dignity and respect, and that includes families who simply want to walk through their hotel without being exposed to overtly sexual behavior, heavy smoke odors, or an intimidating nightlife environment. Hilton and this property's management need to seriously examine what is happening here after dark. Review the cameras. Review security procedures. Review who has access to the property. Review the smoke issue. Review what is occurring around the elevators. Review employee professionalism. And ask whether a mother, father, or family arriving at night would reasonably believe this is the environment they paid for when they booked a Hilton-affiliated hotel. Our experience was that the property changed dramatically after dark, and we did not feel comfortable or secure. We came to Memphis for business--not for a nightclub or adult-entertainment atmosphere. A hotel should offer travelers a place of rest, safety, hospitality, and dignity. For us, this property failed that basic responsibility. I sincerely hope management takes these concerns seriously rather than dismissing them. The property needs stronger boundaries, better security, greater professionalism, and much more consideration for the registered guests.