I have stayed here a number of times. It is a very pleasant hotel and the rooms are large and clean. The front desk staff are friendly and helpful and Wendy and Theresa have routinely gone above and beyond to help me. I highly recommend the hotel read more

The facility looks like it's been refurbished as it is very clean, quiet and comfortable. Front Desk Staff was friendly and very accommodating. The bed was extremely comfortable and the room very well organized and clean. read more

Marriot is usually a standard, good choice. We were stopping over on our way to Jackson Hole. I usually choose a Marriot because I am a Bonvoy member, and they have standards. Usually. We are in the middle of a pandemic and there are signs in the door that said masks are required throughout the hotel. Multiple staff members had masks under their chins or exposing their noses. Many guests had no masks and nothing was said to correct the issue. I will NEVER stay at this establishment again. read more

This hotel has BEDBUGS, NO DOUBT. I was bitten on my arm twice my first night in bed and I am so TRAUMATIZED by bugs!!! Especially as I sleep...will never stay here again The lady at the front desk was very nice but I don't believe she recognized the gravity of the situation, it must happen often. BEWARE, DO NOT SLEEP HERE read more

Courtyard by Marriott Casper - Hotels Near Me - Casper, Wyoming

We stayed in room 307 the shower curtain had mold on it. We didn't notice it until the next day. Also the lady when we checked out was very unprofessional she got a phone call and answered it while she was helping me so I couldn't even tell her about the mold. She didn't even ask how our stay was or anything. I had my kids with me so I couldn't stay we were in a hurry overall our stay was horrible we will not be staying here again. If I could I would give it zero stars!!!!!!!!!! read more

Courtyard by Marriott Casper - Mold from the bathroom - Hotels Near Me - Casper, Wyoming

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Work trip, modern rooms with plenty of space and nicely sized tv. The sitting area in the lobby was large and many areas to sit in, the little café that the hotel has many options. No problem parking and very easy to access right off the highway. Located in an area with plenty of shopping including the mall, Sam's Club, Walmart, and Target. Plenty of options for food all the typical fast food places and quite a few sit down options. read more

Courtyard by Marriott Casper - The hotel... - Hotels Near Me - Casper, Wyoming

We loved staying here and the staff was great. Nothing but good things to say about our two night stay at the Courtyard Marriott.

Very friendly and helpful. Clean and modern... Looks and smells new. Sheets are fresh and rooms are cool looking.... Lobby has a cool layout. Was a great choice for our travels to yellow stone park. I just read some of the complaints.... I'm happy I didn't read the reviews to make my decision.... Don't listen to the complaints... You will enjoy this Marriott. I would complain if there was something to complain about, but seriously non from me for this place. read more

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Very nice hotel, very clean and well maintained. Lovely decor and pleasant staff. Next time we are in Casper we will stay there again.

The Courtyard in Casper is a solid choice for what Marriott usually has to offer. The rooms are clean, modern, well stocked. Staff are friendly and are always greeting and smiling. I enjoy the breakfast café in the lobby that stocks Starbucks coffee, breakfast sandwiches, yogurt/granola, etc. when you're in a pinch. The hotel room had a little balcony to get some fresh air as well. The walls seem thick enough to provide some peace and quiet although Casper is not known to be the "city that never sleeps". I'll be coming back here when I do business in Casper because it is the best bang for your buck. I will however admit that the newer Marriott Residence Inn is a step up (and worth it) if you're looking to spend a little more money. read more

One word: Unreliable. My family and I made reservations here a month in advance because we were coming up for my friend's wedding in late June. We flew into Denver, got a rental, and drove 4 hours to Casper. As soon as we stopped for dinner we called the hotel to confirm our reservations, and spoke to someone at the hotel. We told them we were on our way and going to be there later that night. They verbally confirmed that we had two rooms waiting for us. We pulled up to the hotel at 11:30pm to check in and get our room keys. After a full day of travel we were exhausted and ready to pass out, but sadly that wasn't going to happen. To our dismay we were informed on the spot that the hotel dropped our reservation, without notifying us or even giving us a valid excuse. We explained that we called earlier confirming our late arrival and the person at the time took our information and confirmed our reservation. Her excuse was that we didn't inform the hotel that we would be coming in, when in fact we did and even showed her the call log on our phone. Either, the person took our call earlier didn't relay the message, or the night receptionist was just incompetent and gave away our rooms. This should never had happened. We had a 3 day reservation for 2 rooms, made months in advance. We did everything we were supposed to do on our end, and they did nothing right on theirs. Inevitably, we asked to speak to the manager, but both "on call" managers were unreachable by phone when the front desk called. Our situation was very upsetting, but can you imagine if there was a drastic emergency. Both managers were unreachable and from the looks of it they only have one person on staff at night. I'm pretty sure one person would not be able to handle any kind of emergency in a hotel of that size. This kind of service is inexcusable especially for a major hotel chain like Marriott. read more

My family and I stay at Marriott properties all the time to get the Marriott Reward points, and this was the worst experience we've had a Marriott property in a long time. There were a lot of little things that were wrong that all added up. We have preferences saved in our Marriott profile. For example, my wife is allergic to down, so we ask for a feather-free room. EVERY Marriott gets-it and has a feather-free room ready for us when we arrive. Not here. They didn't have any clue on any of our preferences and had down pillows in the room. The WiFi was useless / unable to login, so I had to ask for a network cable from the front desk to plug my laptop in for internet access. After getting plugged in, I discovered they required a user name and password to use their network. It would've been nice if they had told us that up front instead of waiting for us to call and ask (after we had already called twice about the WiFi and then about the network cable). Someone pushed the fire alarm button in the elevator, and that set off the fire alarm in the hotel. Now, that's not the hotel's fault, but they could have handled the response better. My family and I dutifully put on our shoes, went down the stairs and out the emergency exit to the parking lot. After a minute or so the alarm stopped. We waited a minute to see if other people would come out / if the staff would make everyone evacuate the building. When nobody else came out and no fire trucks showed up, we went back into the lobby and asked if it was safe to go back to our room, and they said yes. I'm not certain what their policy is on fire alarms. My instinct tells me you should get people out of the building and then determine the cause of the alarm and inform the guests the cause and when it is safe to return to their rooms. During the fire alarm fiasco, I noted that someone had placed duct tape over the door latch to the emergency exit door, so someone could come in through that door and circumvent the security system / get in without a room key. In the morning, I went to use the fitness center. It was uncomfortably warm in the fitness center. While I was stretching, I noted a considerable amount of accumulated dirt and schmootz on the treadmill that made me question when the last time it was cleaned. Then I also noted there are no anti-bacterial wipes to wipe down the equipment after use. On the wall in the fitness center is a sign that in case of emergency, lift the handset for an operator... and there's an empty phone jack in the wall under the sign with no phone attached. I ordered a breakfast burrito and was pleased to see nothing on the ingredients list that give me stomach or allergy problems. Much to my surprise when I received the burrito, it had sausage in it (not listed on the menu). So they aren't sticking to their own menu. So, like I said, nothing here was catastrophic enough for me to lower the rating to a 1-star, but the number of things that weren't right was concerning to me and led to the downgrade to a 2-star rating. read more

Pro: staff was friendly and helpful. Con: folded towel in the bathroom was wet, asked for a new one and that one had blood on it. This is absolutely unacceptable. Bleach your linens. Hair in the bathtub and sink and rooms were left open for hours during the day while they were being "cleaned". Was told we would get a $10 discount for our troubles and that was not on the bill. Not worth $140 dollars. read more

This Courtyard by Marriott is a welcome relief from the open road for those who are traveling long distances. The front desk staff are friendly and informative. The room is immaculately clean and well styled. The laundry facility also has free laundry soap and dryer sheets for the use of the guests which is a nice perk. I have a Marriott Rewards membership so I am familiar with what a good Marriott should look like and this is one of them. I would recommend this location without hesitation to family or friends. read more

My room did not feel that it was the cleanest. The bathroom had dirty footprints. The coffee maker didn't have cups. I returned to the room at 1330 and my room had not been touched that day. The best was when I checked in somebody with the same name as a soft French cheese just returned from smoke break and greeted me with, "What's Up?" I am only Gold with Marriott but I would think that, "Welcome to Courtyard" would be more professional. Also, Marriott is supposed to be smoke free. read more

BED BUGS AT THIS HOTEL!!! I was woken up by 5 bites at 1 am and found 6-7 large bedbugs in my bed. Room 429 100% has bedbugs in the bed closer to the window. I killed a few and brought them down to the front desk and was given a card to reach out to management. If anything they should have reached out to me. The manager offered me 12,000 Marriott points which is equivalent to maybe 1 night during slow season. I have not received a single point and they have stopped replying to emails. We arrived to the hotel late after driving all day from LA and had to leave early to continue our 16 hour drive home the next day. I didn't sleep at all because of the bed bugs and have been paranoid every since, thankfully none got into our clothes or luggage when we checked at home. Literally ruined our trip. Wish I could give this a zero star. read more

For such as well none brand needs help: It looks like they offer all the amenities, but do not have the personal to back it up. For example Gave us a key to a room that was occupied Later keys to new room did not work Coffee machine was broken Maybe a bad day read more

You're going to pay for the Marriott name, but not get anywhere close to the amenities that should come with that name and the price. We have stayed in Marriott hotels all across the country and have enjoyed a consistent experience, but this time we were left wanting. The rooms were outdated, service was tantamount to fast food--pleasant enough, but unremarkable, and the ancillary facilities were underwhelming. Maybe it's because they're in Casper without much competition; but regardless, don't waste your money. read more

We had just come in from Moab Utah on our way home to Billings! This hotel is absolutely the best!! We were so tired and hadn't eaten since breakfast. We arrived at 9:00 PM and their Bistro was still open until 10:00! Let me tell you it was amazing!! We ordered the Brussels sprouts appetizer and it was delish! I had the grilled herb chicken breast and my husband had the meatballs!! It was so good! Both the girls who were working were amazing! I don't know if this helps but it was July 7th after 8:30 PM! Very friendly, excellent service at the bistro and front desk! The rooms are beautiful!!!! They were so accommodating especially to people who showed up right at 10:00! read more

Nice place, and cheap! Big clean rooms, comfy bed and pillows. I'm somewhat amused by the number of lights in the room, but I guess it's for the ambience? I like the desk area, and although it seems like you can't see the TV from the bed it actually pulls out from the tabletop and rotates around so you can see it from anywhere. I thought the fitness room was a bit lacking - two treadmills, one elliptical, some weights, and a yoga mat on the floor in a relatively small room, but at least it was nice equipment. I'll be back in Casper in a few months for work again, so I'll be heading back! Hopefully the breakfast is good, because I skipped it this time around. read more

This is probably the most poorly staffed Marriott I have ever been to!! There was NOBODY at the checkin counter when we arrived. We waited for 10 minutes for a lady to finish her cigarette break and come to the desk. The room we had reserved came with a "free breakfast for two" coupon, but we were charged for the breakfast anyway as the gentleman waiting on us would not honor the coupon. No explanation given other than he "didn't ever work in the mornings for breakfasts". There was no room service. When I asked about this, the from desk lady told me that "the housekeeping had the day off because it was Thanksgiving". On a lesser note, there was no fan in the bathroom and the paint was peeling off the bathroom ceiling Would not recommend this particular hotel. read more

The hotel is currently under renovations. That being said, the rooms are nice and spacious. The rooms, in short, were great. The breakfast is a different story. They are no longer serving a hot breakfast. Not sure if it is just because of the renovations, but staff informed that this might be a permanent change. If I could add a picture to this review, you would feel the same way. A total letdown. read more

Pretty underwhelming. Bar closed at 10PM on a saturday night. Staff gave me a hard time because I booked using an agency. Wifi was slow. The room was decent, so that's why this is two stars instead of one. I probably won't be going back though. read more

I travel quite a bit, but I absolutely love this Courtyard because of the people that work here. Everyone works hard, they're super-friendly, and there is just this atmosphere that the customer experience is a top priority. Bee at the front desk made my check-in experience, usually so arduous and makes you wonder what on earth is taking so long, the fastest check-in EVER. I'm telling you, if you're coming to Casper, stay here! read more

Staff is awesome. Monica at the front desk and the bartender were very accommodating, friendly and personable. Definitely a breath of fresh air after a long trip. Rooms are super nice along with the rest of the hotel, I will definitely be returning and recommend it above any of the other Casper hotels I have stayed in. Five stars all the way, you all are awesome! read more

Very disappointed. Had to change rooms and still things were wrong. After arriving from a very long drive, we werechecked into a room with a fitted bed sheet for a king sized bed that was six inches short head to toe. Housekeeping fitted that sheet diagonal so that it would fit. Second room fridge was making a racket (I disconnected). And when I got to the shower no bath soap or shampoo. Two hours later and closer to midnight we were able to get to bed. Hard to reach the GM in the morning as the front desk attendant had to be forcefully told I needed to speak to her. GM in turn, still did not understand what a six inches short head to toe sheet meant. After tense negotiations she gave me 600 points to my Platinum elite lifetime account...as if that would be a significant contribution for my inconvenience. I did not want to waste anymore time in this place. Staff needs a little more train on hospitality. Not what I expected of a Marriott Courtyard in the west when all other Marriott brands were outshining the competition. Management is not paying attention to the important items. read more

The room was comfortable although we had to wipe urine off the toilet that hadn't been cleaned properly. Unfortunately the pool was closed because of a chemical problem and we couldn't get the wifi to work. Traveling with kids those are two very important things to have. I am extremely frustrated with Courtyard for creating a bistro with Starbucks and eliminating the free coffee. We travel a lot and are Marriott Points members, this being said, we will be putting the Courtyard chain as a last resort hotel and may start collecting points with other hotels. Free breakfast can be pricey, I get that, but doing away with the coffee is just inconsiderate. Only one coffee packet and cup in the room. Two adults. Disappointing! read more

Everyone was friendly and the rooms are clean. The check is was prompt and the front desk personnel are willing and helpful. The business center computers were inop for 2 days which is frustrating to check email or print boarding passes. Hate to complain but it's frustrating for business travelers. If I were traveling through, and given I'm a Marriott Gold level, I'd stay here in Casper. It's near shopping and restaurants so the location is good. Staying in Casper for me there's only a few places - Here at the Courtyard and the Holiday Inn McMurray Park and the Hampton Inn/Hilton Garden Inn. read more

I've been on the road quite a bit the last couple of months and stayed at several Marriott properites, including several Courtyards.....I can say this one was top notch. I asked the desk staff and they said it was about 2 years old. My room could have been brand new....it was perfect (for a Courtyard)....clean, well maintained, everything worked well, stocked with all the expected amenities for this level of hotel. The lobby was nice, the computer area was easy to access and there were several machines to use. The breakfast was just as expected.....only issue is I learned too late that they would cook you an omelet....if you asked! Oh well, my "buffet eggs" were okay and had a nice topping of cheddar cheese on them. Check in and check out was perfect, with no problems. Parking was adequate and the location was convenient for Casper (city of 65,000). Overall, I could not have been more pleased with this location. read more

Courtyard by Marriott Casper - Hotels Near Me - Casper, Wyoming

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Room was clean, staff friendly easy location from interstate, but no complimentary breakfast or coffee. In-house cafe is pay for everything. Won't stay here again. read more

From the outside this hotel looks like many other Courtyards but inside it was very clean, comfortable and modern. Large luxury hotel atmosphere! I especially like the location (newer, convenient part of town) walkable to many restaurants and mall. The Denny's restaurant next door is new and clean with great service. HOWEVER, try Standford's Grub & Pub (family friendly) across the street for HUGE portions and fun atmosphere (can't miss it - large Bugs Bunny, old dinosaurs and junkyard cars out front) and the food is good too. read more

Dirty towels in the tub, coffee maker barely worked, AC does not respond to controls, did NOT cool off, the towels were worn out. This property could really use an update. The staff at the Bistro were very nice and served us even though they were about to close. read more

Comfortable, clean room with a nice layout. Centrally located to Walgreen's and many restaurants as well as the highway. I would definitely stay here again if I return to Casper. read more

Rate was reasonable for mid summer. Rooms are up to date and comfortable. Staff was exceptional. Best part was they didn't turn the a/c off so the room was cool when I walked in. read more

our first room was horrible had a smokey scent and you could definitely tell someone had been smoking in the room. We asked the front desk for a room change and got one however the next room was just as bad, had cobwebs is almost every corner of the room and i wont even explain the mess we found in the bathroom. Never staying here or at another marriott hotel again!! read more

We had a great stay! I believe the hotel was recently renovated and the rooms were clean and comfortable. The water pressure in the shower was fantastic! Also, shout out to Bee at the front desk who helped us out getting a later checkout because of an unexpected large gap of time between check out and our flight home. Thanks! read more