1. Courtyard by Marriott Concord

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Concord, NH

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Courtyard by Marriott Concord

2.9 (26 reviews)
ModerateHotels
Open • Open 24 hours

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My injury - Total Hole in my kneecap; infected & inflamed.
Renee S.

I was injured in their Bistro Cafe - not 1 employee gave a crap even when they saw blood running down leg. Had to switch rooms after insisting maintenance come as I had no a/c due to 2 air vent leaks, a tub drain issue, and TV channels only worked part-time. Had to leave hotel @ 3:30am & checkout due to flight & was told I had to turn in my Room Keys - I waited 15 min (screamed, rang doorbell, nothing) and my Hold deposit still has NOT been returned nor have I received a receipt for the stay (we pre-payed, but still owed by law). And still have not received copy of incident report written with pencil by Manager Maggie (unprofessional & even tried to cover name of Front Desk Clerk who was rude & cared more about her printer than the customers). And housekeeping believes they shouldn't have to make our beds each day - told personally. Excuse me but I've had infectious diseases & to avoid return u do not reuse towels or share & bed linens from unknown places (like hotels) u get changed each day! This place is UNPROFESSIONAL, SNOTTY & full of lazy employees. The ONLY reason I assume this hotel stays open is because of Stacie - a phenomenal Front Desk Clerk who loves her job & customers! She deserves to be the Manager here! I'll definitely NEVER come back again nor recommend to clients or friends.

anita c.

Perhaps a little nicer than you'd expect from a 3-star hotel in a small New England town, with very sweet and helpful employees. Our room was spotless and well put together. It's not luxury -- not by a long shot -- but it's a perfectly servicable place to stay. We heard from other people who have stayed at the other hotels in the area that the Courtyard is the best of the bunch, and we weren't disappointed.

Glad to be Elite so I can enjoy this view from the room.

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2 years ago

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6 months ago

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8 years ago

This place is awful! Service is terrible very slow and they don't care. I suggest you go anyplace else but this place.

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14 years ago

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16 years ago

Yup, it's a Courtyard - Always reliable, consistent, and clean. I'm a loyal Marriott hotel user :-)

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11 years ago

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Tru by Hilton Concord - Guest room

Tru by Hilton Concord

(17 reviews)

$$

**November 2025: Tuesday - Thursday Stays** I booked a two…read morenight stay here for my roadtrip and had a great experience! Parking: The lot is uncovered and does share the space with the restaurant next door. We were able to find a spot pretty easily on our visit, but it's I can imagine if we were to have come during peak season parking might have been problem Lobby: There are ample places to lounge or sit and enjoy the big screen tvs all around. There were also many areas to plug in your devices that have 3 prong plugs and there was a coffee/tea bar to warm yourself up. Breakfast: Complimentary hot food from 6am-10am for hotel guests. On my visit they had "made to order" pumpkin pancakes (you wave your hand on the machine and it'll make it right then and there), a yogurt machine, oatmeal, some egg dish (either omlette or scrambled, as well as hard boiled), some protein (sausage patty or links), bagels (with a toaster oven) and some accruements. Gym: Although I did not utilize the gym facilities my friend did and he said that they had one cycle, three treadmills, a set of weights (smallest at 5lbs) , kettle bells, and a wall mirror on one side of the room. Room: I loved the big screen tv. They had a smart tv subscription services available; however you'd need to put in your own account info to access the services. They had Disney+, Netflix, and Hulu at minimum. The bed was a little soft for my personal preference, but I did enjoy the soft pillows and the king bed. The shower had a nice hot water pressure and they supplied a large shampoo, conditioner, body wash, and lotion that's attached to the wall. Wifi: It's good for the most part, but sometimes it would cut in and out on my cell phone. It was consistent on my laptop though. Summary: I paid around $125 a night (for a king bed) through booking.com and considering the amenities, parking, room it was definitely worth what I paid. I'd stay here again!

Frankly, I was surprised by how pleasant the stay was at this location. This is my 2nd time…read morestaying at a Tru by Hilton. The breakfast was delicious as it offered locally made yogurt (which you could make a parfait) and also decent robo made pancakes. The rooms itself is minimalistic. Water filtration system is easily accessible.

The Hotel Concord - Breakfast included with room

The Hotel Concord

(38 reviews)

$$

Everything is relative and I'm so happy I booked out Luxury King room for 1 Thursday night. A loyal…read moreMarriott elite member, the negative reviews on other area Marriott properties about cleanliness and interior noise made me want to pay the premium for Hotel Concord. Our room is immaculate! The bed and pillows are comfortable and high quality. The bathroom counter is high for us tall people to enjoy and the black tiled shower with white marble floors is luxurious. Oh the Roam bath products are excellent! The 2 front desk receptionists are eager to please, the overnight one sent a box of chocolates and the daytime one offered us waters and information without prompting. We felt safe and in addition to the room being spotless the common areas including breakfast area were well kept. Breakfast had scrambled eggs, not the machine a prior review mentioned. There are cute shops nearby. Note, the restaurant service is slow at nearby locales. So, spend the extra $ here for a nice stay. Parking in the adjacent lot requires getting a permit at check in to place in your car, an extra step but not cumbersome. The gym looks amazing. And we got a coupon for a free hot popcorn at the adjacent movie theater which had 3 movies showing.

Beware billing and reservation traps that lead to unnecessary or high fees. The hotel itself is…read morevery nice and all that most reviewers indicate. But across 3 different stays here, we ran into a $40 "early check in fee" for a room that was already ready, a bogus guest reservations.com site with an exorbitant extra fee not associated with the actual hotel, and a $50 "upsell fee" for a room we already had reserved as is, no change. Be very careful reserving with the hotel and check your folio when you depart - you cannot assume all is well. Very disappointing.

The Centennial Hotel - It was dark when we got here, but it was still beautiful

The Centennial Hotel

(78 reviews)

$$

Had a wedding party stay there for Labor Day weekend including a rehearsal dinner…read more For a place under construction with a new restaurant coming soon and under new ownership and management they were 5 star !!

We arrived here later in the evening after arriving in Boston MA. It was worth the rainy, stressful…read moredrive! The hotel is beautiful. The owner greeted us at the desk and quickly got us checked in. After seeing that we had booked a king room, which is on the 3rd floor, he apologized for the elevator being out of service. He also upgraded us to a turret view room for free AND carried our bags up the stairs for us. He told us that he has been fighting with the city for months to get the permits to get the elevator fixed. We suggested he hire a lawyer to get this done, shame on the city of Concord for dragging their feet on this! We had a wonderful dinner in the Anatolia Mediterranean Restaurant on site. It was nice not to have to get back out in the rain after a long day of flying. Evan was a lot of fun and very attentive. They had only been open for 2 days, but we had no idea until he told us. Things were run very smoothly, and the food was delicious. Hubby had the beef kabobs and I got the Turkish ravioli. It was so rich and creamy, I would definitely recommend it. For desert Evan suggested the baklava, we chose the pistachio over the walnut and were not disappointed. The complimentary breakfast was a definite perk, fresh made waffles, fresh baked apples from the property (I could have eaten the entire plate!) and the best house made granola I have ever eaten. Everyone we had dealings with were just beyond great, we would 100% stay here again!

Hampton Inn Concord/Bow - Guest room bath

Hampton Inn Concord/Bow

(58 reviews)

$$

What a disappointment! For years, this had been our go-to hotel when we're in Concord, NH. My…read morehusband and I loved the big smiles when we arrived, and how the desk staff often remembered us from previous visits. The hotel felt like a second home, in a way. This time, the staff seemed very different. No smiles. No "we're glad you're here." And only one of the two women at the desk seemed even vaguely familiar... though I'm still not sure of that. However, we were tired from a day on the road and were eager to get sleep. On this visit, we didn't have a reservation, and - checking in at the desk, planning to stay for two nights - we were told that they had just one room left... and the price seemed very high. Exhausted after our long journey, we still trusted that this was a fair price for a very good room. (Neither were true, and - when I later checked the booking service we usually use - this hotel still had five rooms available... and we'd been charged the public price, not our Hilton Honors member price.) But, that wasn't the only problem. When we arrived at our room, both beds were wrinkled, as if someone had been sitting on them, or had placed luggage on them and then - changing their minds about the room - they'd left. Also, the room was dirty. Not awful, but housekeeping should have seen the brown, sticky marks (like small fingerprints) on the bathroom door, as well as the empty vodka beverage can next to one bed's headboard. In addition, there were just a few sheets of toilet paper left on the roll in the bathroom... and no extra rolls. (And, as a somewhat trivial side note: Upon arriving in our room the TV screen did not welcome my husband by name. In fact, the TV wasn't on. And when we turned it on, the usual greeting screen still wasn't there.) But, as I've said, we were exhausted. So, we unpacked because the next day was going to be a busy workday for me, and we needed sleep. The next morning, I explained all of this - the incorrect information at check-in, the toilet paper issues, etc. - to the young woman at the desk - the one with long brown hair, who rarely smiles at all - and, with no apology, said she'd tell her manager. She also gave me two rolls of toilet paper. Later in the day, we received a call in our room. The hotel was returning $52 dollars to us, giving us extra Hilton points, and offered to move us to one of the empty rooms. We thanked the caller but declined the move, mostly because I was busy working (I'm a journalist) and we'd already unpacked our suitcases and set up my work area. That was a poor decision on my part. That night, the air conditioning unit under our window - different from most of the hotel, that has central a/c - started rattling loudly at around 2 AM, keeping us awake. We were glad it was our last night there. Aside from the great breakfasts, none of this experience had matched our previous visits'. At checkout, the same unsmiling woman was at the front desk. I told her how very sorry I was to have to write an honest review, since our experience - and our room - hadn't been up to the hotel's usual standards. She interrupted me, saying sarcastically, ""Oh, you mean the room we gave you $52 and 3,000 bonus points for, and offered to move you to another room?" Stunned, I agreed as she shoved our room receipt at me, said she'd tell her manager what I'd said... and then she turned away from me. This was such a stunning response, I'm still astonished. There were so many other ways she could have replied, such as, "I'm sorry, and we'll make changes so your next visit is better." Or, "We were unusually busy, and I guess things slipped through the cracks that shouldn't have. We'll make sure that doesn't repeat, and appreciate your business." Instead, we left feeling disappointed but also frustrated, because this used to be such a great hotel. As we drove away, my husband and I agreed - sadly - that we'll never go back to that hotel again. In our opinion, that Hilton franchise hasn't maintained the Hilton standards. Fortunately, and we have other hotel options when we next return to the Concord area.

I spent last night at the Hampton Inn in Concord, New Hampshire. I was checked in by Ciara, the…read moresweetest girl with a huge welcoming smile. She was the highlight and only decent thing about the entire property. Kudos to Ciara. I called yesterday afternoon to see if I could cancel one night of my two night reservation without a penalty. If they had said no, I would have stayed the second night. When I got to the hotel. My rate had gone up by $60 for the night but Ciara was able to correct it to my original rate. Thank you, Ciara. Now comes Abby... The morning front desk guest relations employee. I approached the front desk this morning and she had no smile on her face and no welcoming attitude. I had intended to go up and notify her that there was an issue with the room that the hotel might want to address because it's ruining the property and making the guests sick. I began to tell Abby that the shower leaks. Before I got out my evidence, from pictures I had taken, Abby said, " We know. The shower leaks because of the lip and there's nothing we can do about it." Can you even imagine somebody working at the front desk? Admitting that the management of the hotel is aware of an issue with the room that has been ongoing for quite some length of time... Mold growing in the room... The carpet soaked.. And management still allowing employees to check people in to a nasty room? Abby should certainly be sent away to hospitality school because not only is she not hospitable but she also doesn't know the implications of what she has just said. In the middle of the night I had to get up out of bed to use a rescue inhaler. I couldn't swallow or breathe. To think that management knowingly checked me into a room full of mold is despicable. I was checked into a deplorable room condition and I requested my money back. Ambi said that she could not do that. We'll see about that, Abby.

Courtyard by Marriott Concord - hotels - Updated October 2026

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