The office was not busy at all and I was trying get a loan but I was turn down. So I went to One…read moreMain and the office was Busy and there was a lot of people there. I had no problems getting what I need.

In June, my wife and I received a loan to purchase the car we wanted. They are friendly and work…read morehard to help you. However, they sold us a roadside assistance package called the Auto Plus Plan, which is a Scam to the highest degree. I you need a loan, don't go for this plan it is a ripoff and not worth it.

One of the best cars I ever bought! Still running to this day with its new owners. Highly…read morerecommended car lot for used cars!

Kory is a liar and a cheat. Wants to hide behind Jesus, all the while taking advantage of young…read morepeople that are just starting out. He sold my son and daughter in law ( who was 8 months pregnant) a car that had a blown head gasket and no wind shield wipers. We know that he knew about these things because he cleaned the snow off the car himself when they picked it up. They had to fix that out of pocket right off the lot. The car has overheated every day and we found duct tape on the valve covers. He patched it long enough to dump it on some kids. Despicable person. He has been given several opportunities to make it right, but refuses to even let them trade it for something else. He should be ashamed of himself. If he really knew Jesus, he wouldn't be able to treat people this way.

Best Customer Service Around!! Friendliest Staff and Always…read morewilling to assist!! Dependable vehicles at an affordable rate.

Had to get a new car. Due to a wreck a got in a few weeks ago, and I could've asked for better…read moreservice. John was the one who helped me out very friendly, and very happy with my purchase. Thanks so much.

Excellent experience every time. Tierra in the service department goes above and beyond--highly…read morerecommend Smart Auto!

Bought my car there and Shelly was my sales person. She was amazing! I was disappointed because I…read moredidn't think I'd be able to get the car I wanted but I left in the car that I wanted and I LOVE IT!!! Shelly was very patient (I'm not the easiest person to satisfy) and I tend to sometimes be a little hard on my reviews but I can honestly say that I have absolutely NO complaints when it comes to Smart Auto and their staff. My car was financed and I drove out of the lot in approximately 2 hours of arriving but I test drove 2 different vehicles and wasn't sure what I wanted when I first showed up. The man that done my paperwork and finalized everything(I apologize, I don't remember his name) was great as well. Tyler is also an awesome salesperson to talk to. My son and my sister have both bought vehicles through Smart Auto but Tyler was their seller, he was busy when I first went but I have to say....Shelly done a great job, no disappointments whatsoever!!!! Keep up the great work Smart Auto!!! You are all awesome in my book! I haven't dealt with the service department yet but will be very soon for normal maintenance. I will be posting my opinion on them as well.

BRING YOUR MONEY SOMEWARE ELSE! After test driving a Jeep…read morefor 5 minutes, we talked to the lady at the counter and she states the Jeep is in excellent condition. We were happy to take her word. Although it wasn't worth very much. We paid $6000 for the Jeep and drove home., which is an hour from the dealer ship upon our arrival at home the Jeep began smoking. So, I brought it to a mechanic shop and had them look it over and do some Minor maintenance. As soon as I brought the Jeep home it was smoking again so I brought it back to the shop they stated they couldn't find anything wrong so I brought it to another shop and they told me there was an Oil and transmission leak but they were a mechanic down so they couldn't get to it so I brought it to a well-known transmission shop. They inform me that someone went out of their way to clean up the engine... I wonder who that could have been. My Jeep is still at the shop The Manager at 6 Euclid Auto tells me I see people like you all the time. You test drive the car you like you buy it and something goes wrong it's our fault. An all I want is money from him. WoW the only thing I wanted to do is see if they would make things right with me however that was not the case, they were very rude an I do not recommend this dealership unless you want a Mechanics special.

I really got on here this evening to add a "Do Not Recommend" review for 6 Euclid Auto on their…read moreFacebook page, but before I could do that, they blocked me from liking, commenting, reviewing or interacting with their page in any way (except checking in and tagging them) We've been looking for a car for my daughter for a while, and I found one YESTERDAY on Facebook Marketplace at 6 Euclid Auto. So I messaged them, asked if it was still available, the answer was yes and they were open today 10-6. I said "Ok. My daughter and I will be up tomorrow to look at it" to which they replied "sounds terrific." After work today, we got in the car and drove 45 minutes to Bristol (in the pouring rain nonetheless) only to get there, run in and be told "oh, we sold it this morning." ...... Yes. They sold it this morning. Now I fully understand selling a car when someone walks in the door with cash. By all means, sell away. But when it's LESS than 24 hours of someone saying "we're coming to look at it," don't you think it would be common courtesy to send someone a message back and say "we sold the car" or "that vehicle is not longer available?" That's all I ask for. When I asked the guy why no one messaged me before we drove 45 minutes up there, he smirked and said something to the effect of [we get a lot of messages, you want to look at something else while you're here?] Ummm, no. We came to look at THAT car. You knew we had intentions of coming. You didn't exercise common courtesy. And NOW they have blocked me? AFTER I messaged them and told them I was dissapointed they didnt let me know. A message which they ignored and really responded to by blocking me. I cant imagine that these things add up to good business practices or good public relations.

I have a 2018 Rx and love it and was considering buying a new one But I am so disappointed in the…read moreservice this last visit. I sent it in for oil change the service tech told me I wasn't due for one, so ok, they did check my tires and so forth. I wasn't told about any issues or anything. One week later during a snow storm I go out and car wont start. I call, one person told me they checked the battery and another told me they didn't but did note that the connector needed cleaned. I was never told this. All the service guy said was you signed off on it. Is that not something they should automatically do if they see an issue? And yes I did sign off on it when they brought my car back, It was never brought to my attention! As being a luxury dealership they suck on customer service. Very disappointed!!!!!

Bought a new 2024 RX 350 F sport and only got one key to start Off this deal. Sold the vehicle a…read moreyear later and have tried get refund for the extra service agreement and was told it would be done. Still waiting