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The Car Store

4.0 (4 reviews)
Closed • 9:30 am - 5:30 pm

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6 years ago

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6 years ago

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6 years ago

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8 years ago

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Chaparral Used Cars - Broken Cargo Latch

Chaparral Used Cars

(8 reviews)

Don't plan on going anywhere in the area for a car... probably ever again. Lol…read moreComing from owning and managing restaurants and bars my whole life, I'm big on hospitality. They were super kind, no hassles, easy to work/ talk with and just all around good place. Highly recommend.

I bought a car April 22, 2022. I was told the car has no leaks. I was told the tires are good. I…read morewas told the car passed a safety inspection. I had the car inspected from a local shop in Piney Flats. That was my first mistake. They did a test drive and inspection in less than 30 minutes. That's a whole other review. The Buyers Guide listed the car "AS IS". After trailering the car home and two separate inspections later, per both inspections, the car is unsafe to drive. Estimate to repair is $8200 and $11,000. I paid $7988 cash/certified check. BEWARE. I have filed a complaint with the Attorney General. I have filed a complaint with the BBB. If you have had problems, please do the same. It's free. They will follow up. I am doing other things as well. I have asked for a refund because the car is unsafe to drive. Per Monica, NO REFUNDS. AS IS. Well don't you think the car should be able to be driven? I trusted them. They lied to me. I have all the proof I need. Please take time to file a complaint if you have had issues. They should not be allowed to do business in this matter. Remember businesses can buy good reviews. If a business has several bad reviews...take the warning. Too many other dealerships that will stand behind their new and used cars.

Johnson City Ford

Johnson City Ford

(25 reviews)

we test drove a car and salesman says that's the way brakes are suppose to be and idk anything bout…read moreother cars other than fords. 2 weeks later we take car back and service department says we shouldn't have to pay for the brakes but sales wouldn't do that and I've got the run around for two weeks now. Glen is over sales and is worthless and doesn't listen to anything and only wants more money from you. I will not buy another vehicle from them .

Stay clear of this dealership, I purchased a brand Ford Lightning from them and the truck has been…read morein the shop longer than I have had it. The very first night I had the truck, the mirror glass fell out of the housing and shattered on the driveway. I brought it in immediately and ordered the mirror replacement which took about a week to get. Unfortunately they ordered the passenger mirror instead of the drivers side mirror. At the same time they were supposed to to finish the detailing since it was dark and I did not notice how bad a job they did the night before. The detailer did not get my job the day they had it, so they kept it for another day. Later I found out they failed to complete the request recall, forcing me to take yet another trip Now the brand new tire has a defect on the inner sidewall, so with less than 1,000 miles I have to purchase a new tire. The management is not easy to work with, and I have never been so disappointed. My sales guy Chase Weaver apologized but sometimes an apology is not enough when you're buying an $82K vehicle you expect reasonable service. Replacing a defective $300 tire seems reasonable. Do yourself a favor and look elsewhere when buying your next vehicle.

Superior Auto Service

Superior Auto Service

(6 reviews)

Went by this shop to see about an issue with my car. As i was walking in, i was shocked that how…read morefilthy, dirty, oily and disorganized this shop is. It was the Worst i have ever seen. The smart aleck owner didn't help his case. Not Recommended

brought my vehicle in because I needed a new fuel injector. They told me it would be about $200…read more Call me back later in the day and said it was actually only $164. Picked up the car and drove it for the first day and it seemed to drive fine. On the second and third day I had issues of loss of power, stalling, idle going up and down sitting at a signal. With the hood up and the vehicle running you could hear a whistling noise. Brought it back for them to check out the next day. Got another call from Clark the owner saying that "when I pulled off the rail the O-rings for fuel injector three and five came off and it was kind of an issue. "I" must have broke/ripped them putting it back. That will be $40." When I went to pick up the vehicle again I asked him "is it normal to NOT replace O-rings on a 13-year-old vehicle with 141,000 miles?" His response was, "I didn't look at them. The new fuel injector had new o-rings." So, two more days of inconvenience and another $40. It's not even the $40. It's the principle of not using "common sense" IMO. Making a phone call for add on work that may be needed and may affect a warranty for work is normal. Was the $40 for labor? O-rings? Both? I have no clue. The "work order" is the most basic undetailed, unprofessional "work order" I have ever seen. No company name, address or phone number. didn't put my name or number on it, no year or make of the vehicle (just the model), not my signature. He wasn't a bad guy. I just think this situation wasn't handled with integrity and could have/should have been. If you want repeat business, you don't tell the customer, "I must have ripped them putting them back." And then charge the customer for your mistake and also for not just replacing something inexpensive that's possibly 13 years old in the first place. It seems like he thought the sound of "It was only $164" was better than doing the job efficiently Lastly, if you run a business that is "cash only" and you call a new customer to tell them their vehicle is ready You might want to tell them that you are Cash Only on the phone instead of when they come to get their car. Thats basic business 101. Again, Clark seemed nice, but the business wasn't all that it should have been.

Friendship Chrysler Dodge Jeep Ram  Johnson City

Friendship Chrysler Dodge Jeep Ram Johnson City

(41 reviews)

Can't say enough good things about these people. Special recognition needs to be given to Seth…read moreTabor. His attentiveness to us was instrumental in shaping our positive buying experience at AutoNation.

I wouldnt buy anything from this dealership from the start our salesmen jaime was a total lier told…read moreus we had to buy the 299 air and the 699 paint coating said it was on the car i proved it was then says well we will have it put on. Told us the loan wouldnt go thought unless we took the paint protection and interior protection and the 299 bs air and the warranty thats the biggest joke. We foudn thinsg wrong with it they tell us wait till you pai t and interior warranty kicks ina nd we will get it done well fast forward a year yeah no pai t coating applied yet had to use the warranty my car still sitting at ford 3 weeks flr some bs approval for repairs and no loaner or rental no call to have paint protection applied or Interior protection its garage and they find everyday to denied claims read all over the net its a stealerships way to rob you of money. I also talked to my bank who gave me loan they never once said I had to have the dealership bs up charge air paint. Interior protection they even said they lied. So my claim after 3 weeks was approved no loaner called and said warranty says loaner or rental whwn claim approved look.at that its the weekend no call back about loaner how convenient. Needless to say dodge is full of liers and im talking to a lawyer to get my refund on there bs paint protection and Interior protection that was never applied or called to get done and there bs 299 air funny when I got home my tires werent even aired up biggest joke dealer there is stay away far far far away there liers and stealership I wouldnt even send my worst enemy there NOT EVEN WORTH ONE STAR​

The Car Store - autoloanproviders - Updated May 2026

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