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    6 Euclid Auto

    1.0 (5 reviews)
    Closed 10:00 am - 3:00 pm

    Services - 6 Euclid Auto

    Auto loan

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    CarMax

    CarMax

    (20 reviews)

    Their service is terrible, they don't care if you have a warranty or not, if it doesn't fail then…read moreit doesn't get fixed. What a wonderful policy to have when it's my family's only transportation. Imagine buying a car or truck outright to be told max care doesn't cover anything and if it does takes you weeks just to get service appointments. Then their system likes to "forget" you visited previously so keep all you paperwork otherwise your a lair

    Purchased a pick up truck from the Bristol TN Carmax in November 2024 after searching their website…read morefor months to find the exact vehicle I wanted. Absolutely no issues. The vehicle was as advertised. Vehicle and salesman were waiting for me ahead of my appointment. Was also updated by Carmax via text message about my appointment times and the required documentation that I needed to have ready. The transaction was a smooth as I've ever experienced buying many vehicles from traditional dealerships over the decades. No pressure at all to buy, unlike traditional dealerships where you get pushed constantly. Carmax lets you input most if not all of the required information online ahead of time prior to your scheduled visit- this can be done at your home computer, and I even uploaded some documents with a mobile device. The salesman and staff were very honest and helpful during the process, snd help me close the deal smoothly. If you can input your documents online ahead of time and also bring all the required correct, accurate, and up-to-date information with you, you should have no issues with the purchase process. I live out of state and they had the correct out-of-state paperwork there ready to fill out, and even had plates and stickers at the dealership so I could drive it home out of TN. I was in and out of there in less than two hours. I suspect many of the negative reviews come from people who do not have the correct paperwork or documentation, or do not have their finances in order prior to visiting the dealership. This was my first experience at Carmax and has changed the way I will purchase my vehicles in the future, as I will never go back to all that nonsense at a traditional dealership again.

    Specialty Car Company

    Specialty Car Company

    (1 review)

    Phil Stevens has no integrity. He told me when I dropped my car off to have it shipped back to CA…read moreto take a look around it to see how it looked. Now, I've had my car shipped across country 4x in the 32 years I've lived in Los Angeles. It's never cost me $2200, AND Phil quoted me $2000 but then charged my credit card $2269 and then repeatedly lied to me about what the extra charges were for. It costs no more than $1700 to ship a car AND they couldn't manage to do that. They failed so they had someone incompetent drive it, putting 3000 miles on it because they couldn't get it shipped to LA. In retrospect, I'd had my Dad's former dealership in PA take over but my father is dealing with dementia, why I was there for 6 weeks to begin with, to help get him assisted living. Also if I had it to do over again, I would have video taped the condition of my car, which was pristine, because he is the definition of how used car dealers got a bad name. He took advantage of me and my Mom, WAY over charged me, and is just not a nice guy. My car arrived with a damaged tire, BEYOND out of gas and the incompetent driver flew back to NC with MY key in his pocket, which I did not get back for 8 DAYS. ALL COMPLETELY UNACCEPTABLE. Then he had the nerve to say I was over reacting. What? The driver damaged my car and took off with my key? He took ZERO responsibility. I am STILL dealing with getting it repaired and Phil flat out did not care. At ALL. I gave him 4 opportunities to make things right and he refused. Flat out refused to make it right.

    6 Euclid Auto - usedcardealers - Updated May 2026

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