Outdated and run down. The food was delicious, we love the breakfast room service, but the cabin we stayed in needs some fixing. I wouldn't step on the front porch for fear I'd go thru. We had a terrible smell in the coffee bar area the first night, I'm sure it was a dead something, they took care of it right away! Charging extra for the in room coffee is very cheap! Come on!! The foot stool in our room has seen better days, it was FILTHY! There's old and there's need to be replaced, the patio chair covers are disgustingly dirty and old. I'm sure they're at-least 30 years old. Small details like updating visions and tub stoppers (brown and disintegrated) can go a long way. We had a private parking spot next to our cabin and STILL got charged parking fees. That's a bit ridiculous, for the price everyone pays there is plenty that should be included. Ice to get the park pass for free, we used it daily. I'm not sure I'd recommend to anyone, unless they got it as a gift. read more

Couples Resort - Rotting porch post - Resorts Near Me - Whitney, Ontario

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when you come here. you know why they take your money in full before you see your room. dirty. lots of saftey and health issues. fire places useable. broke screens. bass of fire box burned out. hot tubs dirty unmaintained food was less than exceptable grounds are very un kept. they said they are going organic. not correct. just not doing maintenance Wish I could put pictures on this review!? Save your money. Go somewhere else Please !! read more

place was amazing - food and service excellent! beautiful views, lots of things to do, private hot tub on each balcony is hard to beat. can't wait to go back. read more

For almost 30 years I've been hoping to stay at the Couples Resort..and this year I was finally able to make it happen. I'd heard so many wonderful things from family and friends who've visited the resort, or who heard secondhand themselves how much it had to offer. Well, that was then... Things seem to have changed. My husband and I were disappointed with the whole experience. I knew from many reviews that rooms needed updating, but it turns out that was the least of our concerns. On the plus side, the wait staff are pleasant and really go out of their way to make dinner service and other areas, enjoyable. Bringing our own wine was a nice option. And the meals were generally quite tasty. Albeit, there's not many options for vegans. We weren't happy that we couldn't eat the non vegan soup on night 2, for instance. Meaning we weren't entitled to 5 courses, as was described. A vegan option for every course should be provided. Especially at the $$ we paid. Breakfast was delivered fresh and on time to our room. What didn't we like? Well, for one, there's so many extra charges. For parking (where else could we leave the car??), coffee Keurig in the room, non alcoholic drinks at dinner, and for some toiletries. I've never stayed at a resort that's charges for in room coffee! We were delivered small vegan breakfasts and advised we'd be charged for simple sides like toast and home fries. People, there's only 2 meals included a day. Can we at least get a full serving? The games room. Given it's winter and there'd be less outdoor amenities like a pool, we were excited about the idea of a games room. Well, wow, does this room need updating and maintenance. Ping pong paddles are all torn up, half the darts were broken, the games tables are dirty and warped...and the whole room desperately needs a cleaning. We still managed to spend time in this spot and make do with what they offered. Our junior suite was pretty nice, and comfortable. The lake view was lovely. No real complaints expect the hallways need to be cleaner. My husband actually went out and swept up the mess by the wood pile. And the tv system is slow and challenging to navigate. We were at the resort over New Year's Eve. We knew there wouldn't be a full blown party available. But a few seasonal decorations would have been nice in the dining room. And lively live entertainment. (The duo on Saturday December 30 was terrific, though.) It just felt like any other night... I think this was once a glorious getaway. Hopefully that can be restored. Or else, they should market it for what it really seems to be - a casual, rustic 3 star country lodge. Definitely NOT a 5 star luxury resort. read more

Horrible experience. the fact that it is dated is part of the charm but the service beyond bad is unacceptable. we ordered a very good bottle of wine, sadly, it was corked to the point that the cork desintegrated. It was undrinkable but the manager brought the wine back in a decanter and told us she had cleaned it and that is how old wine tastes. She was agressive until the guests at the next table interjected and agreed with us. I would have overlooked the lumps of flour in the soup but seeing how rude and unprofessional the employees are, I had to comment. I would strongly advise guests to find another destination! read more

My husband and I stayed here under the recommendation of a coworker who has stayed here before. We spent 3 days and 2 nights during the 2018 Easter long weekend. We slept in one of the lower-floors Master's suites. Overall, we had a lovely time in spite of the April Canadian weather. We spent some time in the hot tub outside, which sits on the balcony facing the lake. We also sat in the jacuzzi, watched some Netflix, lit the fireplace, and used their Algonquin parking pass to do some hiking in the area. The best part was dinner; everything was delicious. The best courses are the entree and dessert. Make sure you go in with an empty stomach and bring your own wine! There is a corkage fee of $20 but it's so much better than purchasing one of theirs. On the flip side, I wished they had just omitted the separate but mandatory parking and firewood fees. I wouldn't have noticed a difference if they jacked up the room price and just hide the parking and firewood fees. When you see those extra items on your bill you feel like they're really penny pinching you, which kind of ruins the overall experience. The in-room coffee fee is also quite ridiculous; $2 per k-cup - are you kidding me? Nonetheless, I would recommend this place to my friends and family and may consider coming back again. I would strongly encourage the owners to get rid of the stupid fees; they really ruin the experience for you when everything else seems so flawless. read more

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Staff is brilliant. Food is terrific. Location is great. Activities or none, this place is worth a visit in any season. My only comment is that while the rooms are wonderful, an update is due. We will be back! read more

This was suppose to be a luxury weekend away before the baby arrived. It turned out to be a complete waste of money! We booked in for three days, two nights. First evening we had room service for dinner...which arrived missing the lobster that was suppose to be a fish meal! The following morning we had breakfast delivered (no other option) and it arrived cold with the addition to a bug in the tea. For dinner that evening, we went to the dinning room. Supper service took almost 2.5 hours from start to finish. We were charged an additional $10 for my non-alcoholic drinks. Later that evening we had no hot water, therefore we could not enjoy the amenities of the cabin. Eventually it was fixed that evening. The last morning we had breakfast delivered (no other option), yet again it was cold and not what was ordered. When we made room service aware of the problem - no offer to fix it. After breakfast on Sunday, we yet again did not have hot water!! This doesn't even touch on the state of the cabin! Which had soiled lamps shades, peeling leather chairs, lights that didn't work, and a bathroom floor with soft spots that we didn't want to step on for fear of falling through the floor! When checking out, the front desk was made aware of all the issues with our stay. Absolutely NOTHING was done to make the situation right for us. No rebates, no appreciation to an awful weekend of service, no discounts offered - nothing. When I emailed asking to speak to a manager about the concerns about the service...NOTHING!! So for two nights, three days and four meals for $2400 - don't waste your time or money!! read more

I love this place so much I just downloaded yelp so I could leave a review. First time I have done this but this place is so amazing I felt it was needed. They have a zero gratuity policy and ask for reviews instead. I'm still here. It's our second night and we're loving everything. I want to give a shoutout to Volodemir ( I hope I spelled that correctly). He was super friendly and funny! Had to get our internet box switched out and that worker was super friendly as well. I didn't get his name but I asked what it was like working here and he said he loves it. That's says alot about the business. I strongly recommend this place. read more

We stood 4 nights at "Couples Resort & Spa" in winter and it is a little paradise! All the staff is very kind and accommodating and the service in the dining room is outstanding! Thank you to Slavika, Derrick and Ning for their professionalism and their warm attitude. This place is a GEM! read more

Couples Resort - View from private balcony - Resorts Near Me - Whitney, Ontario

lot of mixed reviews but I'm glad we did as the place was very relaxing, staff were all super friendly and amazing, the food was surprisingly amazing, the heated pool was a great surprise, used the boat every day to putter around the lake, and waking up to sit on a patio overlooking a beautiful view of the lake was wonderful. Every night they had a nice fire going in the fire pits, you would look up and see all the beautiful stars in the night sky while listening to the water in the lake and some nights you could hear the wildlife, it was amazing frankly. I definitely recommend this place. read more

Made this gem one of our COVID summer vacation spots and highly recommend it any time of the year!!! It was the most relaxing, fun filled week with amazing food and staff. Absolutely loved how we felt like there was no worries (or pandemic) going on in the world. Stayed in the Master Suites - loved how big the room was and our bed was like a cloud. Having a hot tub on the balcony over looking the water was a definite added plus. Due to COVID the dining room was closed so all meals were served to our room - but we were more than okay with this. Did hear lots of great things on their dining experience so will for sure hope to be able to do this on our next visit. Room service was phenomenal - 5 stars alone to the chefs. Lots to do too - we took advantage of free bike rentals and took the boats out almost ever day. You need to really check out the cute resort museum and gallery - it gives you a great travel back in time to where it all started. Recommend the hike - just don't forget your bug spray. And a must do - book a horse back ride adventure - easily arranged the through the resort. Will be back again for sure - looking forward to a winter stay - this time I think we will try out one of their cabins. read more

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Couple Resort are wonderful for couples to relax and get away from the city. The food, Service, And the staff are very nice. This is our 4th time coming to Couple Resort. We been here in Winter and Summer, both time are great. We love coming back because the staff are very friendly. read more

The Couples Resort has blow me away and it's only our first night here. The Villa rooms are stunning. King size 4-post bed, fireplace, in-room jacuzzi and sauna. The shower has 4 heads and converts into a steam room. Even a bidet in the bathroom too -- fancy :) Feel like royalty! Ate an all-inclusive 5-course dinner tonight (delicious!) vegetarian options all sounded great. Amuse bouche to start with artisan bread & dips. Followed by 2 starters, an amazing entree and desert to top it off. We chose to take our dessert back to our room for later :) They have a standard menu but also offer daily feature items. The restaurant was quant with a vintage style flare. A live pianist played soft dinner music (good modern songs that I could recognize ...not stuffy "old people" music). It was a sophisticated atmosphere. Semi formal dress and tie is required, it was nice to be able to dress up a bit for the occasion. The maître dee was okay, our server was polite and un-obtrusive. Can't wait until dinner tomorrow!! read more

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Just left after 4 nights. This was our 3rd trip and our first stay in the chateau. The place needs an upgrade. The furniture is beautiful but showing its age. Staff is young and fun. Shout out to Derrick in the dining room. Loved the no corkage fee but the wine list is amazing. Being charged $20/night for parking is a bit much. Food was excellent. Very quiet and relaxing. read more

This lakeside resort in the middle of nowhere gets five stars for trying to do it all. Not every effort has been a success, but the energy of the staff to get things right make every stay a unique experience. Pricing includes both rooms and dining which is supposed to be jacket and tie, but a lot of the guests are hicks so what they are actually wearing varies a lot. The place seems to be popular with young Ontario farmer couples who are a 'courtin and want to splurge after an engagement, so there is a lot of giggling and so forth. You have a choice of staying in a room in the main building or renting out a private cabin. I would definitely recommend staying in the main building because you can hear the young couples next door frollicking and love making which makes for fantastic entertainment. If you are there for romance, it becomes quite infectious in that environment. If you can, get a room between two other rooms, not one on the end. There are a multitude of activities to choose from: dog sledding, horseback riding, snow mobiling, river paddling, etc. The resort has a spacious game room which unfortunately has been neglected. For example, the pool tables are high quality but not maintained so the bumpers are dead. The flights on most of the darts are badly frayed. The owner obviously just bought a bunch of game equipment without really understanding it. For example, there are racks of snooker balls, but there is no snooker table, doh. If you are going to spend $8,000 on billiards equipment you should at least know the difference between pool and snooker. The room we stayed in was pretty nice. My pet peeve was that there was no desk, just a high-topped glass phone table and a low glass coffee table, but such trivialities may be irrelevant for the couple that is definitely not planning to do any work during their vacation. The fire place was great. After staying in city hotels with fake fireplaces it is nice to get a real roaring fire going. There was a capacious faggot hutch beneath the fireplace that made fueling the fire very convenient and easy. They even provided fire starter bricks. The jacuzzi was good sized and a lot of fun. They have a nice exercise room with glass doors facing the lake equipped with a sauna. The food is a fixed menu with limited choices along the lines of surf and turf. I found the choice of items to be satsifying and tasty. Dishware was clean. The wine list and bar are excellent considering the remote location. The owner of the resort is an artist so the restaurant has a lot of works for sale by various locals adorning the walls. Service is good. The best times to come to this resort are either in the winter (snow mobiling, cross-country skiing) or in the late spring (hiking, bird watching, horse back riding). The resort is right next to Algonquin National Park which has many recreational avenues. Wildlife viewing is excellent. read more

We had a great time we can't wait until we can come again. The food was delicious and the service was excellent. Being here in the winter made the drive slow and very beautiful. We will be counting the days until we can come again. read more

Couples Resort - We both needed a getaway. This is our favorite place. We have both traveled alot this place is our favorite. - Resorts Near Me - Whitney, Ontario

While at Couples Resort I asked myself "would I recommend this place to my friends" and the answer is "maybe, if you get a great discount or something like that". Amenities are good and well-maintained (if not particularly tasteful or brand-new). Staff and service is generally very nice and friendly but it's clearly challenging for this operation to attract the highly-trained staff that the $$$ rates would suggest. Maybe I've been spoiled by experiences elsewhere, at comparably-priced resorts in Ontario, Quebec and the northern States. The visitors to the resort are deathly quiet, and aversive to eye-contact in a way I've not seen elsewhere. Here we all are out in the middle of nowhere, dressed to the nines for a "fancy" dinner, and yet as we pass each other you swivel your neck to avoid a friendly nod or "nice-evening-we-have-here" greeting? Jesus. Stayed three nights and only met one friendly person who returned my compliment on her lovely evening attire - a fellow woman of about 30 years of age who had flaming pink hair and tattoos. Good on ya, girl. Anyway, you'll have as good a time at this resort as you decide to have. Simple as that. read more

My husband and I stayed here for a few days to unwind after our wedding. We absolutely loved it. The food was amazing and we loved the spa treatments. To top it all off the service was wonderful. We would absolutely go back. read more

My wife and I have visited this resort many times. We stopped about 4 years ago because it was getting tired. We thought we would try again. Don't waste your money. This is not a 5 Star resort. The food was fine. We stayed in their Chateau. It is tired. The AV system did not work. The maid service "forgot" to do the room on the second day. We were book for 4 nights and left after three. It's interesting to note that no questions were asked when we checked out early. I am guessing it happens a lot. read more

Our seventh but last stay here. Not 5 star. Accommodation dated worn and run down. Surprise fees now added....parking 20 per day rural setting ....coffee Keurig. cups 2 dollars. Careful walking from parking lot down stairs as they are not cleared....built up ice and snow with sand sprinkled on top. Outdoor winter patio of room 41 fills with used outdoor hot tub water when a upper level was drained. NO Staff available after 10pm but there is a emergency on call number. Broken furniture in games room. Minimum maintenance and upkeep of property....definitely no where near 5 star. Dining room is nice and the only 4 star thing about this Resort. Bring your own wine. Zero corkage fee and to buy wine from restaurant is over 3 times the cost to buy at the liquor store. If you have issues with noisy guests and room partying , expect to have it eventually addresses after multiple calls as we did on our last visit. Expect no follow up from management or compensation for inconvenience as cùstumer comfort does not appear to be their focus any longer. Great place in the past...but things have really gone downhill....and the nickel and dime charges contradict their all inclusive claims . .....maybe in the small print somewhere...but still deceiving . read more

This is a fantastic place to spend time getting away from it all . You can spend your days hiking, canoeing , kayaking in the pristine Algonquin Park and come back to a gorgeous room , great food and friendly staff. Don't let the name throw you off -while the rooms are amazing - there are no heart shaped beds ( but incredibly comfortable kings!) . I have read it is "dated" - I found it charming. The no cell policy in the dining room was most welcome and the back to natural gardens were appreciated ( save the bees!) Why go south with this place only hours away? We will be back ! read more

My wife and I went to the couples resort for dinner only. The cost for one person is $80.00 which is quite high in my opinion. Because of the high price, I expected that the food would be fantastic. It was not. We received an appetizer that consisted of a puff pastry with tomato puree inside it. The tomato puree tasted like it was rotten, and we both left it on the plate. The waiter asked us if we wanted to order something from the bar. My wife ordered a sling, but the water forgot to bring it until one hour later, he apologized. The second course was one of two entree's. I ordered a ceasar entree which was a very small amount of lettuce. I had to constantly pick out the brown (rotten) lettuce throughout the entree. There was no flavor at all. Did they forget the dressing? There seemed to be some dressing on the lettuce leaves, but it had no taste. It was like thickened water. There was a very small round piece of meat (1 1/2 inches in diameter) that had an awful taste I had to spit it out on the plate. It tasted like bacon gone rancid. Perhaps it was. Afterall we were in the middle of a heat wave, maybe it was left out of the refrigerator? I was very disappointed again. The third course I ordered was called "Gourmet baby lettuce". Nothing gourmet about this one in my opinion. I had to pick out the rotten lettuce again. The serving was again, extremely small - like something an 8 year old girl would eat. For the main course, I ordered the "Chicken Supreme". It was again an extremely small piece of chicken. There was some brown paste (perhaps the exotic mushrooms) under the skin of the extremely small piece of chicken. It tasted so bad I had to scrape it off the meat. I enjoy eating mushrooms, but this was not one of those times( if they were indeed puree'd mushrooms). Again, I was disappointed because I was hungry and did not feel satisfied. The final course was a dessert menu. Because I was discouraged at this point, I opted for the "Cheese & Fruit Plate". Disappointed again. I was told by the waiter that it would contain lots of fresh fruit (whatever they have available like honeydew melon, cantaloupe, strawberries, pineapple). When the fruit tray came, there were 2 (about the size of a dime) strawberries that were way over-ripe and bruised. How is this a goumet meal? My wife had the key lime pie that in the menu described it as "Just like in the key's". The waiter advised her that it was made fresh but it was obvious it was not. It was a frozen pie that in no way resembled key lime pie. (In 2010 we visited the key's in Florida). So my experience with this restaurant was poor, if I had to rate it, it would be a zero out of ten. If the price was not $80 per person, which by the time you walk away from the restaurant, the bill came to over $200.00, maybe it would not be so bad. If you are going to this place, don't base your expectations on the prices. I did and I regret it. We will never visit this establishment again. I wonder how someone can rate this at five stars? read more

Booked 2 nights because they advertise a 5 star luxury all inclusive resort. Anything but. You have to pay for in room coffee, parking etc. the carpet in our room was ripped, worn, sticky and smelled. Hot tub water was so cloudy could barely see threw it. You can only get food, coffee etc at the time you book your meal. We HAD to book breakfast at 915 because that's all they had, said we could NOT get coffee before then. Told to use in room coffee. In room coffee is Costco brand k cup and powdered whitener packets and cost $2.00 per cup! So much for all inclusive. Had the 5 course ramontic in room dinner . They dropped off 1 tray with all 5 courses for 2 people piled on and left. Obviously the main was cold by the time we got to it. Bread was literally rock hard. Tried to discuss next morning with front desk and their attitude was too bad. We left, they would not offer any type of refund, really they did not care. read more

I'm going for the second time but at a different time of year. In the spring our stay was cold and rainy but there is so much to do that the weather doesn't really matter. You have a choice of activities or just doing nothing.The rooms are spacious, the jacuzzi bath, real fireplace and the king size bed are just a perfect atmosphere for romance. I went for two nights last visit and we had dinner delivered to our room one night (no extra charge) and the second in the restaurant. I recommend trying both. If you like you can also get breakfast delivered to the room also at no extra charge. The price is very reasonable if you considered that you are getting amazing food on top of everything else. I'm fortunate enough to be able to go at low season during the week so the deals are always amazing. My only complaints would be that I wasn't able to get a couples massage as it was booked up (I recommend doing this early) and that my partner and I used the games room (very dated) and had a couple of beers there for 19.00 for two!! Breakfast and dinner are included in the cost and two meals with a little snack that you can bring and keep in the room are more than enough. When I went I did not experience the younger giggly couples that the previous reviewer did, I'm guessing the youngest guests that I saw were in their mid thirties but most of us were 40 and older. It was quiet, relaxing and the service was great. I highly recommend it and tell everyone I know looking for a short get away. read more