Due to the 2013-2014 extremely cold and snowy winter in Maine, we ended up with a frozen sewer line…read morebetween our Waldoboro vacation home and its septic tank. We spend a good amount of time there even during the winter, and that no doubt contributed to it not freezing until recently due to regular use. Unfortunately, we had to spend a couple of weeks away, and when we returned on a Saturday, we discovered that the toilet wouldn't flush and backed up into the shower (after plunging; we suspected a clog initially). Sunday morning I started calling around, and the sewer service organizations I spoke with kept referring me to Interstate in Rockland. However, when I called them, they appeared to offer an emergency telephone number exclusive to existing customers. I called it anyway.* A gentleman named Andy answered the call, asked a couple of questions to confirm that it was in fact a frozen sewer line, and told me he'd pick up the truck and head out to our place right after church. Good to his word, I heard from him shortly after noon and he arrived with a truck full of water and a "jetter" about an hour later. In the meantime, I chopped through frozen sod and a corner of my wife's rock garden to locate the access cover for the inlet to the septic tank. Andy arrived just as I reached it. After a brief misadventure with a blown hose on the jetter, he had the sewer line running freely again. Through all of this, Andy was cheerful, engaging and seemed to be enjoying working with his customer. After the equipment was stowed, he handed me an invoice that was roughly half of what I was expecting to pay, and asked me to call the office on Monday to settle up. All in all, an excellent experience and I'm very pleased with the service. * Per Andy - the "existing customers" message on their answering service is to prevent people outside of their service area from calling. They're focused on the mid-coast area and want to remain responsive to their local customer base.

Called on a Friday afternoon an hour before a three day holiday weekend. Full septic tank and leech…read morefield issue. They dispatched two men immediately and a hour later all was taken care of. They pointed out what was happening and why. 1000 gallons of waste removed for under 200 bucks. That was way less then expected. Excellent service and attitudes. highly recommend.

Great customer service all around, from the person who booked the appointment to the one who pumped…read morethe tank. Plus the price was under what Id expected and I what I requested plus it was done quickly!

From the owner: Downstream Septic & Pumping is your go-to provider for reliable septic services, offering both…read moreroutine septic tank pumping and expert system repairs or replacements. Whether it’s scheduled maintenance or a more serious issue like a failed system, our team delivers prompt, professional service to keep things flowing smoothly. We handle everything from minor fixes to full system installations with precision and care. At Downstream Septic & Pumping, we take pride in doing the job right the first time, providing honest work and dependable results for homeowners and businesses alike.

John was great to work with. He was very flexible with scheduling. He is knowledgeable,…read morepersonable and professional. I would highly recommend John to anyone in need of septic services.

I can recommend John for a septic inspection on your home. He was very professional, his report was…read moreclear and detailed and he was available for further clarifications.

RM Septic is reliable, knowledgeable, helpful and affordable. I highly recommend Radu - do not…read morehesitate to call him for your septic needs.

RM is awesome. Don't hesitate to call. On short notice, and in the aftermath of a blizzard, Radu…read morewas able tend to a septic issue I had. It turned out to be trickier than expected. He was tenacious about getting it resolved. I'm so happy to have a functioning drain :)

I have had B&B pump the septic tank twice now. Appointments are easy to make and a pleasant…read moreexperience. The driver was on time, called 30 minutes in advance to let me know, and was very friendly and informative. The price is very reasonable. When the driver identified an issue with the effluent pump station he had a recommendation for someone to resolve the situation and immediately contacted them for me. He also provided advice with regards to system maintenance. He also provided a magnet to remind me when to get my next pump and recommended that camp tanks should be pumped in Spring. Overall and excellent experience from a company that I plan to keep using.

We needed to have our filter cleaned and tank pumped. The communication was excellent as well as…read morethe service. The price was also reasonable. I dealt with Austin -- he was friendly, helpful, and very hard working.

Extremely happy with Moore's service which was fast, reliable and professional. I had a grease…read moreclogged sewer line that caused havoc in my downstairs bathroom and I was very stressed about it. I called on Friday night and they came early Saturday morning and cleared the clogged pipe! I was vastly relieved. Price was reasonable even with the additional amount for weekend work. I was happy to pay it.

We have a summer camp in Maine and had trouble finding a company that could both install a pump…read morealarm and risers on an old concrete system. Our plumber suggested Moores. They were honest how long it would take to get an appointment, but took a lot of information over the phone/email so things could happen in one day. Then, they had a sick employee and wanted to reschedule. When I explained we were leaving the next day, they shifted things to cover us. And worked late to get it done. They explained everything as they did it. And the price was reasonable. Everyone was professional and pleasant. We are very pleased.

They are efficient and came to my rescue, toilet and tub were gurgling, they came and pumped my…read moreseptic tank, and bang no more gurgling. I would highly recommend them.

Dan came to my house, located and dug up my tank, even though I had no clue where it was! He was…read moreextremely professional, and nice he even pumped my brother-inlaws septic without an appointment since he was across the street! He will be my life long septic man! Thank you so much Mr. Stanley!