Had a ten o clock appointment to evaluate a septic system. No calls, no follow up, no apology, I cancelled at 1 PM. I didn't feel like waiting around all day for a no show with no notice. Up to you, but I wouldn't depend on them much. read more

I called to ask about my septic system and the tank because I bought my house and wasn't sure where the tank was located. The woman that answered the phone was incredibly helpful and kind. read more

We needed quick assistance with our home septic and R.A. Webber was able to provide services in a timely and professional manner. The guys were friendly and easy to work with on a slightly complex project. Would definitely recommend and use again. read more

When you call you get results right away.. Wonderful group that works there! Awesome work! Highly Highly recommend them.. Wouldn't have anyone else but RA Webber and Sons!! You won't be disappointed.. read more

We use R.A. Webber whenever we can. They are prompt, friendly, knowledgeable and great at what they do. I would highly recommend them for any of their services! read more

I am reporting how unreliable this company is, I called them 01 Feb.2020 at 8:30 am to inform them of my septic unit not working and backing up on their emergency phone line. The individual that answered stated he will be at my home some time later in the day. He further stated he will call when he is on his way. Upon arriving home my wife stated he never came or called. I called twice thirty minutes apart after I arrived home at 4:45pm. I left messages and I received no response in other words we were ignored. This makes for bad business and customer service. My family and I went through the rest of the weekend in a very uncomfortable situation. read more

They came immediately and well beyond teh call of duty to find a stoppage after pumping our septic tank. Mr Webber is a truly a dedicated and wonderful service man who did not give up until he figured out the roblem - even though it really was indoor plumbing and beyond his service. I am eternally grateful and highly recommend their company! read more

Recently used Webber for their services to unclog pipe and to check the field. Found and fixed the clog then ran the camera into the field to verify its operating status. I had no problems with communications ,billing, or customer service. I have used them for years with no issues ever read more

On February 24, we discovered a small sewerage leak near the pump that pumps our sewerage from the house out to the street sewer line. Upon recommendation from public works I called R A Webber. Within the hour their employee was here. He quickly diagnosed that the pump was dead. Had the replacement pump on his truck and replaced it and all was complete within another hour. Would highly recommended this company for their speed and customer service. read more

I called after hours because my pump had stopped working and the tank had overfilled. They came first thing the following morning to pump down the tank and the pump station. Instead of unbolting the cover of the pump station they broke the flange to get it off. After pumping it down they left the hole and the cover off and the junction box open. I called the office to find out when some one would check out the pump and was told some one would call me back which never happened. I called the next day and got the same results. The 3rd day (now Friday) the receptionist asked if I could meet someone there on Monday. I said fine what time she said "we don't schedule appointments" I asked to speak to the Owner and got a call the following Monday and was told that some one had knocked on the door and no one answered which was not true. These guys can not handle anything more than pumping a tank and have zero customer service. read more