Country Rentals pulled a basic bait and switch on us this weekend. When my wife called to make our booking, she was told the total price would be $99.00 for the rental of a bounce house... A very good deal by the way... When we were handed the bill, upon delivery of the bounce house, there was a tacked on $65.00 delivery fee.
Now, we don't feel that the delivery fee is all that surprising; but when we made the booking, we were quoted the flat rate of $99.00. Also, when looking at the bill, we had no way of knowing exactly what the extra $65.00 charge was for; as that line item on the bill had been crossed out with a black sharpie, which rendered the type completely unreadable. This was a sketchy thing they did, to say the least. When my wife called to inquire what the extra charge was for, the office person was rude, dismissive and completely unwilling to explain the company pricing policies in a civil manner.
It is obvious to us that when Country Rentals makes a mistake, they are unwilling to own up to it. $170.00 for a one day bounce house rental isn't actually that bad. It's pretty much the average going rate... just don't fall for their advertised rate of $99.00. It is not the real price; and if you call the office to have them explain it, the staff will be tactless, uninformative and just plain rude. read more