The "horsey-girl" staff are very pleasant and helpful, and I only needed 2 straw bales for my…read moregarden, which they quickly loaded in the hatchback of my Prius. This location has good prices on hay and straw, and can probably fill any pet food needs you have! Just call ahead, they're happy to answer questions on the phone. It's a bit of a drive from Vancouver, but any place to buy straw bales is!!!

Super friendly staff, easy to find in Ladner. We came here to get our chicken feed which came in a…read more20 kg bag. The perfect place to get your supplies for backyard Vancouver chickens.

This location for Mr Pets is a good size! isle upon isles of supplies and food for your pets…read more their marine section was okay, every tank was teaming with aquatic life, I was happy and excited to peruse though!

Recently I acquired two aquariums. First, I bought a 5 gallon and a Betta, then because I decided I…read morereally liked having a fish, I then bought a 20 gal tank. (I've heard aquariums are a bit addictive, and I can say that's true!) I was sooooo happy to see that they keep each of their Bettas in a large, long individual tank. No terrible tiny plastic cups here! The staff are very knowledgeable and helpful - and very patient with all of my questions. They even test your tank water (for free) to make sure it's suitable for the fish you purchase. Overall, no complaints! Prices are reasonable and are better than Amazon (sometimes by a lot). I have also bought cat and dog supplies here as well.

I had some pet food that I needed to donate since I don't have any pets. The pet store is very well…read moreequipped. One thing to note is that if you have pet fish, they have limited of items/food for fishes here. No they do not sell any live animals here. Parking is available in front. The store is well stocked. The lady was super friendly here. I highly recommend buying from here.

Had a poor experience on May 20 12:53 pm staff completely ignores you while yapping away at another…read morecustomer looking at their phone and cute pics and just ignore other customers that want to pay. The manager of the store reached out and made it right and the visits was wonderful and we grabbed her a few things. This still is the closest store to my home. And my dog likes this store as we go by it on our walks.

If it has a zero or negative, that's what I would give. Korna used to be soooo good, and it was my…read morego-to store. However, the staff had become very pushy and hard sale recently, simply annoying and made my shopping experience unpleasant. Not only that, the most unforgivable thing was they triple charged my mom's credit due to the error of the credit card processing company they used. After overcharging my mom for $280, my mom immediately talked to them, the staff took her information and said she will liaise to management. After several weeks, no one from Korna or the credit card processing company contacted my mom to rectify this issue. I went in on behalf of my mom, the staff even said this was a known problem, as there were multiple clients at different locations of Korna who were affected. He took down the information again, and said it will be dealt with in a few days. Several weeks passed by again, absolutely nothing! I put in a horrible FB review, so that they know this is still an outstanding issue. Again, haven't heard a peep from Korna or the credit card processing company. Two frigging months passed by, I went in again. Another staff was trying to take down our information again and asked for a copy of the credit card bill for the third bloody time. That's when my husband got upset and raised his voice, saying how unacceptable and unprofessional this is. As he started raising his voice, the owner came over and talked to us. Of course he apologized profusely and indicated that he had been fighting with the credit card processing company for weeks. He pushed over to Fidelity Payment to deal with it, and thought it was resolved. My husband of course chewed his ear off, demanded them to resolve this problem the next business day. Thankfully with the owner on site, he finally contacted the designated staff from Fidelity Payment to deal with this issue, and after two frigging months, $280 was credited back to my mom's card. Even though their store is spacious and comfortable to shop at, and the variety of dehydrated treats and raw are very appealing, I just don't think my mom and I will ever step foot in Korna again after this super unpleasant experience.  Aside from an apology, the owner didn't even think of or bother to do something to win his clients back. It's a loss to them, not us! My mom and I have been loyal customers to them, and every previous purchase was over $100 just on treats! Well, I guess we'll have to buy from other pet stores!

Amazing pet supplies store! Quite a few selections of food and other items. Mainly for dogs and…read morecats. My dogs love it there!! We got so many toys from there and their collars and we always get their frozen raw food and we recently let our dogs try another kind. This is my acquaintance's family store and she does most of the drawings that's just so adorable!

Holy smokes I cannot say enough nice things about this store!! Survana (I hope I spelled that…read moreright) was so nice and knowledgeable. I didn't feel pressured at all, and my shopping experience was so pleasant. They have a lot of products and items for different animals so I suggest you give them a visit. I also got one of the cutest dog cookies that says spoiled dog the store is very clean and nice inside.

One of the best customer experiences I have had in a long time anywhere. This will be the only…read moreplace I will be purchasing my dog food. I have told everyone I know who has a let to check them out.

Worst service ever. I walked in with my family, chatting, and some man yelled at us, "We are…read moreclosed! Why would you just walk in when the lights are off!" Sorry guy, but your door was open and we didnt notice the lights were off until we stepped inside the door. We'll go somewhere else next time. Just thought we'd go local.

I've been coming here for years to purchase sacks of wood pellets. I'm always greeted with a smile,…read moreand they always tote the bags to the car. I'm so glad these folks are in my community.

Wonderful pet supply store in Langley. They have a large selection of products, including many made…read morein Canada and some specialty products you wouldn't find at the usual pet stores. The staff is so friendly and helpful, too. I went once to check it out and now I can't stop going back for more!

I took my two dogs to the groomers inside the store for the first time the other day…read more She was excellent at cutting the dogs nails! I could tell she has tons & tons of experience. She was fast & efficient. The price was good & my dogs let her do it with no problems. I highly recommend this business if you live in the area. I will be back for sure! Thank you Bosley's for your service to the community.

Great location and staff. The cute kittens and store kitty are a…read more huge bonus. Always have what I want in stock and helpful staff.