1 Star -- Very Disappointing Experience with iTishniki…read more
Our experience working with Nick at iTishniki has been nothing short of a disaster. We hired this company for website development, maintenance, brochures, flyers, and other design services, but repeatedly encountered mistakes, poor-quality work, and constant website errors.
The most frustrating issue was the never-ending cycle of website problems. We would pay for work to be completed, only to discover weeks or a month later that something had stopped functioning, pages were broken, or errors had appeared. These were not isolated incidents. Website problems occurred repeatedly, requiring us to spend additional time and money getting them corrected.
Even basic design projects, including brochures and flyers, were disappointing and required further corrections. On multiple occasions, we had to hire other professionals to fix work that we had already paid iTishniki to complete.
What we found particularly unacceptable was being charged again to correct problems with work we had already paid for. In our experience, we were repeatedly asked to pay additional fees to address errors that should have been resolved properly in the first place.
As a nonprofit organization, every dollar matters. We expect professional competence, accountability, accuracy, and reliable service. Instead, we experienced repeated mistakes, additional expenses, wasted time, and tremendous frustration.
We eventually lost all confidence in the company's ability to deliver dependable work. We discontinued our relationship and chose to settle the matter simply to move forward.
I am extremely disappointed with our experience. I do not recommend this company. Businesses and nonprofit organizations should be extremely cautious before hiring iTishniki. Carefully review every contract, document all payments, and establish in writing who is responsible for correcting errors. Based on our experience, the quality of work and repeated charges were simply unacceptable.
One star. I strongly do not recommend iTishniki.