1. Sir Speedy

    1. Sir Speedy

    0

    Tacoma, WA

    Sir Speedy

    5.0 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Sir Speedy

    Copymaking services

    Printing

    Scanning

    Sir Speedy Photos

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    2.6
    (18 reviews)

    Great service, friendly staff who are knowledgeable and efficient! I am a frequent flyer here…read morebecause I sell my gently used stuff online and also ship cards, gifts and things to family and friends living in different part of states. The staff here are exceptional, they can tell me best shipping options especially when I'm looking for option to save or when I'm looking to deliver on specific dates. This FedEx is also always kept neat, stocked with all your shipping supply needs, so if you just brought in an item with absolutely no cover or packaging, the staff can help measure and weigh and recommend best size box so that you don't have to do all that work. The lines can be long during holidays and on weekday lunch hours but staff always have smile on their face and have the courtesy to say "thank you for waiting." I know that might be expected in customer service, but when they're literally doing five different things at once with some impatient customers, such appreciative and positive attitude is tough to present for anyone. Shipping can be stressful for most people but FedEx Lakewood staff help me feel less stressed. They just installed drop-off station inside for prepackaged and prepaid labeled shipments so if you already have something that's ready to go, you can drop it off without standing in line. Also, if you have QR code or Bar code from email, I think the label can be printed here too. Lastly, I am a long time customer of their shredding service. They do it at a fair cost, on the spot to shredding bin, and it saves me from paper cuts and other injuries from taking out those crimply paper pieces from the shredding machine, if you know you know! ; ) Five star customer service here and the manager here is one of the best I've seen. Thanks FedEx Lakewood!

    I waited for 15 minutes while the only person working here painstakingly helped a woman mail a…read morepackage, including making multiple phone calls to make sure she was doing everything right. I asked for help getting a single page printed and laminated, she said "that'll take 24 hours", and then went right to the next person in line like I wasn't even standing there. Not sure what the problem is but horrible service and I couldn't even get a simple print job done.

    The UPS Store

    The UPS Store

    2.4
    (54 reviews)

    This UPS store consistently lies to customers. I tried to drop off a return from Amazon and was…read moretold I could not ship it because it is in a manufacturers box. They said the online instructions say it's a "Customer Pack", which means the customer packs it. Last time they said this, I asked what that means and they said it could not have any business logos or photos on the box. So this time my box was completely blank save for one sticker, which I suggested I could remove. I was told I could not ship it and that it had to be packed in another box. So, once again I drove to the University Place UPS store and they took my box. I asked if there are any restrictions on the box I ship something back in, they told me only if the box is too big then it is considered an oversize. I should have known they would do this because it isn't the first time. So, save your money and go to the UP store. Unless you want to be lied to and forced into buying their boxes out of convenience.

    The absolute worst experience I've ever had at a UPS. I travel a lot for the military and deal with…read moreUPS's often. The manager Sofia lied to me multiple times after I delivered my medication there through usps. She said they send it back right away if we don't have a mailbox. Sorry, I didn't want to open a mailbox. I previously sent 2 packages from Amazon a week prior here with no hassles. I told her since she lied and held my package. I had to get the medication for 3x the price, since she held my package hostage because I didn't open a mailbox there. Long story short they will gouge you for your money. Save your time and money and don't waste your time with this incompetent, rude and liar of a manager Sofia.

    On-Hold Concepts

    On-Hold Concepts

    2.7
    (3 reviews)

    We decided to save money and go with a service that offers phones, and voice recordings. Not to…read moremention their products had been not working properly for some time and the on hold system was being held up with tape as they said there was no real other option with that system.... So I called to start the termination process. When I asked about our contract and how to discontinue they mislead us saying it was a 3 year contact as of 2010. Assuming we could end at any time since it was now 2019. I attempted to get a confirmation on our cancellation because I was suspicious on how they were acting trying to get us to stay. It took over a month and I was informed that because we did not send a certified letter last month to make it an official 90 days + notice. Now we are stuck with them for another 3 years. A good company would have not mislead us and gave us the info we needed or allowed us to discontinue services. After giving them the opportunity to reach out to correct there actions they said we are SOL, and they will hold us to our contract.

    My experience with Woodstock Media Group (On Hold Concepts) was a extremely positive experience…read morefor my business for 10+ years. When I had to replace my hardware that they required at a hefty cost for the second time and still was having continuing problems with the equipment, being outdated, and the phones that were required with this system were over 10 years old, I was still having problems with cut-outs for an on-hold system...my customers were missing part or all of the message while on hold. I asked them if they could help? They said I needed to purchase a different hardware component. My agreement with Woodstock Media Group / On Hold Concepts, was to write a new script for my business yearly. They did not provide a new script, but still continued to bill the yearly amount and added, interest , with threats of sending it to collections, and also a letter from their attorney was received. If I ran my business with these kind of practices, I would be out of business! It is much cheaper and less hassle to do it yourself. Good Luck!

    Sir Speedy - copyshops - Updated July 2026

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