I was a client at Waters Edge for almost two years. I really loved it for the first year, and…read moredidn't really have anything bad to say about it. I did the adult ED IOP for a few months, saw an therapist and dietitian, and even saw a medication management provider. I LOVED my therapist and dietitian. They were such great fits for me, which I was not expecting because I have been through so many providers historically that were not great fits. However, after one year, everything changed. My therapist was randomly dropped off the face of the earth, and out of nowhere I got a phone call saying "sorry your therapist doesn't work here anymore." Then, I was assigned another random therapist who just happen to have an opening. Shortly after, several other providers also dropped off the face of the earth at waters edge... and out of nowhere patients were all without providers. Patients who already have trust issues, were given no closure with the provider they had built trust with, when the owner of waters edge could have at least allowed providers to explain they would no longer be working for waters edge. That aside, I also was really frustrated with the financial department. I am so blessed with great health insurance. Therefore, I only had a $20.00 copayments each visit. I was pretty good about making my copayments at the time of service. However, there were a few weeks I would forget- sometimes even a couple weeks in a row. And, at one point, I had $40.00 outstanding (two copayments), and Kristy called me several times to threaten "placing my account on hold, which meant cancelling my current standing appointments and not allowing me to be seen, until the balance was paid in full." It was $40.00!!!!! TWO VISITS! I simply forgot... and, I explained this to Kristy. Therefore, I was so frustrated that she would call me more than once, and over such a small amount of money. I feel guilty posting negative things, because as I explained- when I was seeing my original providers, everything was great! I sung praises about waters edge and was more than willing to make the commute to Burnsville. However, things dramatically changed over the last few months I was a client there.

Care quality: Very poor. They listen to you vent, type, tell you when your time is up, and bill…read more That simple. Its all about generating revenue. I never received any therapeutic assignments, homework, or coping skills. They don't follow up or even ask you why you're leaving. Obviously don't care.

Disappointed is an understatement. I have been looking for a new therapist for awhile and finally…read moregot an appointment to see Kathryn. I have been waiting weeks and was really going through a hard time. I was so excited when the day came I logged in and was waiting. It was now 10min past my session so I called the front office and they said that they called me because Kathryn had to reschedule. I had no call and no voicemail telling me that so I was out of luck that day and extremely down and disappointed not to mention wasted time waiting for no reason. We rescheduled that first appointment she missed for 2 weeks later for her next opening. The day right before this appointment they now called and said that she has to reschedule AGAIN because she now has a personal appointment. Did she not look at her calendar to see she has someone that has now been waiting over 2 months and has been blown off twice? I cried a lot after hearing that because like I said I have been struggling mentally and really needing to talk to someone. I am still looking for a new therapist but would never consider making yet a third appointment to just be blown off again. I can't go somewhere that is clearly not taking the people who are waiting to get in to see them seriously. Its just really disappointing because some people really need that time to talk to someone and get even deeper in depression when they can't.

From the owner: Your welcoming alternative to traditional mental health clinics…read more We believe that the body and the mind are connected, and each should be treated to achieve long-term wellness. We meet you at your starting point and support you on your journey.

Kalli Matsuhashi is a gem. She is an incredible family psychologist! She works diligently to heal…read morechildren who are alienated from one of their parents. Most, or all, of her negative reviews are from the unhealthy parent, who is manipulating and turning the children against the healthy, unconditionally loving parent. Alienation is heartbreaking, especially for the children.

We found the constant reframing throughout the process to be deeply frustrating and, at times,…read moreemotionally harmful. Concerns about unequal treatment, broken trust, and unresolved hurt were repeatedly redirected toward reconciliation, acceptance, and our willingness to move forward relationally. Over time, this created a dynamic where it felt like the burden increasingly shifted onto us to "get past" issues that we did not believe had actually been repaired. Instead of feeling supported in working through the underlying problems, we often left conversations feeling misunderstood, minimized, or blamed for not being ready to normalize relationships that still felt fundamentally unresolved. Looking back, we wish we had understood earlier that the process was less neutral mediation and more relationally oriented advising. That distinction materially affected the experience and outcome for us. For people navigating deep family-business conflict, favoritism, exclusion, or longstanding trust issues, I would strongly encourage getting very clear upfront about whether the goal is accountability and structural repair first, or reconciliation and acceptance first. Those are very different approaches, and in our case that difference mattered a great deal.

I came to Cindy after struggling for years from performance anxiety. I wasn't sure if it would…read moreactually help but had nothing to lose. After learning more about what hypnosis is and isn't, I decided to invest in myself and get the help that I needed and deserved. I'm delighted to report that Cindy has helped me change my life. I'm now much more confident at my own ability and truly believe in myself. I love that this is a skill that I can keep improving and the more work I put into it, the greater the pay out in my confidence and overall happiness. This truly works and it changes lives! I'm only sorry I didn't do this sooner.

ChangeWorks gave me the method and support to quit smoking after 42 years. I would strongly…read morerecommend them to anyone looking to change a destructive behavior, certainly smoking.

Sheila is the BEST therapist I have ever met. She is very kind, patient, compassionate and…read moregenuine. She makes you feel empowered. One of the sweetest human beings on this earth.

I saw the review that Karlyn posted so I had to post one in response…read more Firt off and I believe most importantly. I can say unequivaically that she is not transphobic. I indetify as non-binary and she has NEVER made any comments or implications that she was prejudice towards or disagreed with it. Never made me feel like it was not ok.

Leslie seemed like a caring therapist, and took a lot of time getting a history from my partner to…read moreaid in our journey. Be aware that if you are a betrayed partner she will insist that you join a 12-step program. I felt like this wasn't something I would benefit from and this can feel like you're being blamed for your partner's infidelity so this might not be for you.

Leslie left me with a great tool kit. She helped me unearth some motivations and misinterpretations…read moreof past events that I was able to understand better and reframe. She gently challenges and is an amazing listening. Never passive, never aggressive, just right and wonderful.

Grace and wellness is such a great spot for a lot of different things. The environment is so cozy…read moreand everyone is so helpful.

I had a facial a few months ago and it was amazing! The staff were super friendly and…read moreknowledgeable. My esthetician answered all my questions and gave me some tips and tricks for my skin care. Going back tomorrow for another Grace and Glow facial.

I would personally give no stars to this business. DO NOT UNDER ANY CIRCUMSTANCE use this…read morebusiness. It's a scam. The supervisor did not write reports for each visit. Is very unprofessional and will sit and scroll through her phone during your visitation. She butts into every conversation even though no one is talking to her. Additionally, she will butt into your playtime with your child and insert herself even though you have limited time with your child. You will end up not saying anything to get on her good side so she writes positive reports but she will stab you in the back so don't trust her. Use any other business except this company. She is only into the MONEY and was making $1000.00 per month off visitations and phone calls. By the way, she does not remember when your phone calls are scheduled and frequently misses your calls and does not apologize. She will make up stories and she plays favorites and will always side with the custodial parent no matter what you say. She will also say she is counseling you but never does it. DON'T USE ASSISTING CHANGING FAMILIES FOR ANY SERVICE BE IT SUPERVISED VISITS, ADR, ETC. Her only objective is to take your money and will NEVER provide a positive review so she can continue her scam train of cash.