1. Hannon Joann Psyd

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Edina, MN

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Nystrom & Associates

Nystrom & Associates

1.8(32 reviews)
4.6 mi

This is a general comment about Nystrom as I had 2 video visits; the provider is out of the Savage…read moreoffice. For both visits she thought I was a no show as her schedule said they were in-office visits. So I waited on Zoom quite awhile until she joined. My profile showed the provider being out of that office, but there was a note it was a video visit with the Zoom link. I contacted Nystrom after the fact and was told that if the provider didn't join, I needed to contact them and they would contact her to join. The main issue with that (other than it appears to be their administrative glitch) is that I was on hold for almost 10 minutes. As far as the particular provider I saw, I read her initial and follow-up evaluations, and a few things were inaccurate. My medication list was based on outdated information, and not what I put in the paperwork. I pointed this out and no changes have been made. Another example is the assessment said I got 8 hrs of sleep nightly - it's more like 5. We'd spent about 5 minutes on my lack of sleep so I was surprised to see that. She also had statements about my support system that were inaccurate - it was like reading about someone else. She did provide thorough care in my opinion but the video visits aren't working, and the distance from my home to the office is unrealistic. Will be changing providers.

Nursing staff will not return your calls or call you back when you need your medications and…read moreprescriptions taken care of.

PrairieCare - PrairieCare - Edina External

PrairieCare

1.5(42 reviews)
1.9 mi

I recently completed their Adult PHP program at Edina. I had never been to any level of care…read morehigher than regular outpatient therapy. The experience was extremely pleasant and I don't believe there could be a more helpful, knowledgeable, and supportive staff/environment anywhere else. I feel equipped to take the next steps in my life after a time of crisis. Additionally, all of my experiences with the front desk and phone lines has been perfectly good and pleasant. You will get out of Adult PHP what you put into it. Like any other therapy, it is largely patient-driven in the sense that you need to want change, be present, and advocate for yourself. This may sound like a challenge, but I want to reiterate the staff are excellent and are 100% rooting for you. They, in my experience, will do anything they can to help you bridge any barriers.

Useless. Absolute…read morewaste of time. My daughter is in crisis. We went through a long assessment with a Prairie Care Therapist earlyThursday AM during which I was not allowed to correct/make the therapist aware of my daughter changing her story from person to person, they did not call back within the 2 days as they had promised (we waited the entire weekend until about 2PM on Monday), they said she was not a good fit for the program that the hospital social worker had recommended for my daughter, then they stated they would send some information on a program they would recommend for her, after which they sent resources that had nothing to do with this. After several days, we remain at square one without a plan. Do better, Prairie Care; people's lives and livelihood count on it!

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Hannon Joann Psyd - c_and_mh - Updated October 2026

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