My experience this time was so terrible that I can't stress enough to go with a different company…read more Ann, the office manager was EXTREMELY rude and unprofessional. I have her voicemail and would attach it here if reviews permitted that. I was told that I would receive a phone call prior to the movers arriving. I waited this morning and didn't receive one. Then I called was informed that the movers were there waiting for 45 minutes and that I was responsible for paying for that time they waited because someone wrote my phone number incorrectly. When I called, Ann said "normal people" would be where they are supposed to be. They decided to have three movers and NEVER informed me. They moved the same stuff from my old house to the storage with 2 movers. Costing me $77 more per hour more than anticipated. I didn't authorize an additional mover. The owner came to my house last time to give me a quote and left his business card. I have misplaced it (while moving) and Ann refuses to give me his contact info.

I'm not among those who are confused about Two Guys & A Truck vs. Two Men and a Truck. Two Men are…read moretruly terrible. I've had several good experiences with Two Guys but have been disappointed by my recent move with them. It was a two-day move: packing and loading on the first day and loading and delivering on the second day. They failed to tell me they were going to drop off a load at the new house on the second day before coming to the old house to finish loading and delivering, so they were at the new house with a truckful and no way to get in while I was waiting for them at the old house. That threw off the rest of the day. But worse, as I unpack wardrobe boxes now, I see that - despite my specific request at the outset that they NOT put extra items in the bottoms of the wardrobes - that's exactly what they did: crammed all kinds of unrelated stuff in the bottoms. Difficult to fish out, everything is wrinkled and disheveled, and I'm in chaos trying to sort it. I had booked this move two months in advance and planned down to the last detail, but I guess poor service wins in the end.

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

A hellish move The…read morefirst sign of trouble ahead is when the moving crew arrived on the wrong day. Apparently there was a mix up with another move! On moving day seven crew members arrived after 10 AM. There was some delay because of the snow. There were three younger men and two older men, one of whom was the supervisor. There were three boss also made a guest appearance for about two hours. He supervised for a bit and then helped pack some of the tableware. After that he disappeared for the rest of the moving operation, much to the chagrin of the supervisor. The other older man's job was to pack tableware and wall hangings. He did a good job of packing but was slow as molasses. The otters moved the furniture and boxes. What surprised was that none of the crew wore forearm straps, shoulder harnesses or lumbar support for moving the heavy furniture. When the bed frames, dresser and cabinets were dismantled there did seem to a proper method to the process. The was no labeling system. Screws, bolts and furniture parts were randomly taped together, some went in zip lock bags and some bolts and nuts were in someone's jacket pocket! Moving the heavy furniture proved to be disaster. It just wasn't a polished operation. Navigating the staircase with heavy cabinets was nerve wracking to witness. It was as if some random persons came from the street to do the job. The supervisor did give directions to the younger members but when he said right they moved left and at one point the supervisor's hand was pinned against the wall. He stumbled down the stairs with a howl. For a heart stopping moment I thought he would fall and have a serious injury. He got away with a bruise but he was out of commission for a couple of hours. At the end of the day only half the items were loaded in one truck. The rest were stacked in the garage and scattered throughout the house. The whole move had descended to the level of a clown show. By the time the truck left Muncie it was late in the day. We arrived in Fishers well after dark. By the time the truck was unloaded and items placed in the appropriate rooms it was close to 11 PM. So there was not time to reassemble anything. My wife and I just slept on a mattress placed on the floor. That was the end of day 1; this was supposed to be a one day move. Day 2 One truck arrived past 10 AM with three young crew members, one of whom was new. No supervisor, no boss. It took all day to load the rest of the stuff in the truck. By the time the time truck was unloaded and furniture reassembled, in our new house, it was well past 11 PM. The person who disassembled a lot of the furniture was not present on day 2, so reassembly occurred by trial and error! The fact that nothing was labeled further impeded the progress. They could not figure out where some bed frame components should go so they were left in a heap. During the move one master bed frame post was broken and the glass on one side of our beautiful curio cabinet was broken. Some protective cover pieces for the dining table went missing. I was told that a carpenter would be sent to repair all damages, at no cost. It's been 8 weeks since the move but no such person has called or showed up. Several phone calls to the moving company went unanswered. There were no clear instructions about providing meals. I assumed that the crew were provided for. It was only when one of the members expressed hunger, that I realized they were no food arrangements for them. I rushed to MacDonalds and Taco Bell to bring lunch for them. Henceforth we provided meals for the entire operation. It's a shame that they provided such poor service. I really wanted to support a local company, but I will always rue that decision. This was supposed to be professional moving job but it was more like a fly-by-night cowboy operation. If you have a small move, you might be okay with this company but for a big move look elsewhere. My verdict: Not recommended.

Horrible experience with this company. The owner was rude and very unprofessional. We used them for…read morea residential move that was not finished. I mean who moves the tv stand and leaves the tv or doesn't take things off the walls? The owner blamed us because we didn't tell them what needed to go! You pack everything when you hire a mover to do the job. The used 2 trucks and 4 guys and still took them till 8 pm. Stay as far away from this company as you can.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

The team did an amazing job unloading our relocubes from our cross-country move. They were very…read moreefficient, friendly and careful, while being reasonably priced. I would definitely contact them in the future if we were to move again. Thank you!

Pete and I discussed over phone my moving needs. Pete gave…read moreme a verbal agreement he would do the job and emailed me his standard form, which I completed and returned. I got no reply from Pete so I called, left voice and text messages several times. When Pete finally did answer his phone today, the day before the move, and I said lets sync up on details, especially arrival time Pete informed me he had gotten too busy and he has decided he was not going to do the job he agreed with me to do. When I asked at what point did he intend to let me know, he just apologized. Pete's apology does not change that fact that I am in a bind now because of him. No communication from this guy, until he finally answered his phone one day prior to the agreed move date. Pete has left me with a big problem. Pete knew I traveled from out-of-state to be available for this move and Pete didn't have the decency to at least let me know he was going skip out like that. Also of note, Pete does not answer his phone with "Northside Moving" or similar, just "hello". In retrospect, the signs were there; I just didn't read them correctly. I hope you don't make the same mistake or reward this type of business practice/customer service.

I am so happy to recommend North Side Moving in Anderson IN. They were beyond amazing taking care…read moreof our horrible move yesterday. So professional, careful, kind and caring the whole time although it took two hours more than expected. Don't bother contact any other company, these guys are the best!!! Thank you so much!

Used them to move from Noblesville to Westfield…read more Broke the leg lift portion on our adjustable bed frame by not securing it and letting flop around while they attempted to find room on the overloaded truck they had brought. It was overloaded because the scheduler had them pickup boxes at another client also making them late for our appointment. The broken pieces were shown to the movers along with the broken O-ring that they destroyed. We filed a claim and sought an estimate from the manufacturer. Before the estimate was completed the mover declined the saying they did not know the bed worked before!!!!! Think about that before you have they move your stuff. Would they know if you large screen tv worked before moving? Total cost fir this repair is less than $300.

I've moved a lot and these guys did a great job with my recent Indiana-Massachusetts move. On…read moretime, even working around my schedule day of, quick and professional. And the price was right!

No Call No Show!! If I could, I would give this company 0…read morestars! I had everything setup 2 weeks in advance for my move. I spoke with the owner as well as had a conversation with him through yelp. I was assured they would be at my house at 10 am on the day of the move. At 10:05 I called the number i had because it was snowing. I just wanted them to know it was coming down and make sure they were on there way. At 10:15 I called the number again and left another message. At 10:30 I messaged through yelp, are you on your way, with no response. By 10:45 It was pretty clear they were not coming. Thankfully I didn't lose any money on the deal, however be weary when booking movers. Definitely don't use these guys!

I would leave 0 stars if possible. I got took by dopefiends pretending to be movers. Sounds like…read moregood old fashioned BS thanks for wasting my 80 year old mother's time. Hope you can get good and high off the $25 deposit. You come to move a large 10' x 30' storage with a God Damn U-Haul golf cart sized truck to run a do a different job. Telling us that they are picking up a trailer because their small truck wasn't big enough. They said it would take 20 minutes that turned into 2 hours followed by BS with no reply until I repeatedly messaged them to see if they were going to do the job.I guess they needed to recoup what they could from the U-Haul rental so they could still get high. I'd much rather hire dopefiends who keep it a buck than be played with by imitation movers. Do not recommend horrible business if even that can be said.

Price is solid and they seem like good dudes... but the review is on the ability to pack and load,…read morenot if they seem like nice people. I asked for the last items of the house to be packed... they said they'd start loading and come back to that... truck got full and they left leaving the rest unpacked. It wasn't a ton of things but I wanted that as part of the job. Also, several things got dented and scratched. They wrapped some furniture once it got downstairs instead of when it was upstairs... not really sure why, but I have to guess that's where problems occurred. Some things also got damaged in the truck because of poor loading. Upon unloading it was clear that certain items shouldn't have been placed on others because of shape and weight. All in all, the job got done... but there were enough annoyances that I have to think another company will work better for you.

We hired a full crew from H and G to move our four bedroom home. They were on time and worked very…read morehard to complete the move. They were extremely careful with ALL of our items. The crew could not have been more professional or polite. They were quick and efficient and were amazing to work with. I could not have been happier with the movers they sent. I would recommend them to anyone wanting to hire ethical, professional, and fairly priced movers. Thank you for a great move, Robert and crew!