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    Cottonwood

    3.5 (4 reviews)
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    EZ Living

    EZ Living

    (3 reviews)

    Sandyford

    Id just like to say a big thanks to Katie in Customer service and the girls in websales for dealing…read moreefficiently and kindly with my query yesterday. She got in to the problem straight away and dealt with it as promised. They were so understanding and professional. They solved my problem within a few hours. Katie is definitely a very valuable asset to your company.

    JY1701 - TEXAS CREAM BAR, CREAM PU,WALNUT…read more The product quality has been very disappointing, and the sales and customer services, even worse. We purchased five 'Texas Cream Bar (walnut)' stools - less than a year later, various parts of the stools started to fall apart. Aside from the quality of the stools being substandard to the point of disintegration, we have a toddler rambling about, making it a dangerous flaw in the product. We contacted customer service and received a response a week later. Two weeks later, when the technician arrived he implied, at least 5 or 6 times, that it was my fault as we should have ordered the stools with a technician to build them. When I told the technician that I had not been informed of this option at the time of sale, and in fact, was quite disappointed at the reception of the flat pack as I usually avoid them, he maintained his stance and generally abrupt, unhelpful behaviour. His final 'expert advice' was to "go to a hardware store to find and replace screws" (i.e. fix it yourself), before he ran out the door to make sure he didn't get a ticket on his illegally parked car. The screws were very hard to find, and do not match the chairs. I rang the office to report my dissatisfaction but never received the return call.

    Cottonwood - interiordesign - Updated May 2026

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