I received a door lock set for christmas, but its the wrong type. Brand new, never opened, went to local Cotton Ace hardware and they wont issue a refund or credit because it was bought from ACE online 34 days ago and they only have a 30 day return policy, even though, I picked it up from the store 30 days ago.
I have been a member for 20 years, spent thousands of dollars and they wont give a refund on a brand new item.
Never buy at Ace on line, Never buy from Cotton Ace, because they had the opportunity to return this and decided against this read more