I had an appointment for a diabetes follow up. I called the office to confirm a lab work order. The…read morereceptionist refused to check on this. Said if they want blood work it would be ordered at time of visit. Diabetes can not be assessed by just looking at me. Why waste the Dr,'s time and mine, and charge my insurance without the lab work results at the time of the visit!

Dr Taylor is the best doctor in the city of Rome. My whole family goes to her I would not have it…read moreany other way, even if I live in utica and she's in Rome. I have nothing but good things to say about Rome medical group from check in to check out you are treated with respect and empathy for your medical concerns. As I said before she was my dads doctor before his untimely death in 2019 and this office will always be my doctor of choice

The worst administration staff and service I've experienced in any field. even National Grid is…read moremore personable and accommodating than the staff here. They can't get appointments right. They can't get scripts right. Plan on calling back several times to accomplish anything.

ABSOLUTE JOKE. Me and my partner came here to get her seen for severe Tachycardia and dehydration…read moreand nurse was more helpful doctor. The doctor had gotten the information we needed over an hour before we had received the news ourselves. Luckily it wasn't something super serious, however it could have been a matter of life or death and the urgency wasn't respected. This place is a joke and the entire staffing department besides the acception of about three people should be investigated, pulled for misconduct, and stripped of their positions. Because NOBODY takes their job seriously and they're too busy cracking jokes too take care of the patients they're employed to look after/caref for.

Rome is a good hospital they do the best they can with what they have they have very good nurses…read moreand doctors and rome health I'm very sorry for everything I appoligse for my behaviors and issues towards you I appreciate your help towards trying to keep me calm thankyou for everything

Pushes his Medifast junk to patients losing weight on their own, accuses patients who have…read moreresponsibility used controlled substances as addicts, lied about a statement made by myself to a local pharmacy where a good friend just happens to work at (but he was not aware of that, or that I'd find out about his statement), just TOO busy to see a very long time patient with a significant acute medical problem, only wants patients in perfect health or who view him as a diety, does not know ANYTHING about mental health, very arrogant in tone and no ability to have a successful rapport with patients. DOES NOT LISTEN TO YOU, probably because he feels he has all the answers. Allergy nurses are nice though - I fairly give credit where it's due. I'd rather never get medical care again vs. going to this supposed "physician." Rome, NY has better medical providers - and several of them used to work with him but left abruptly.

Thanks to all the folks at the ER For excellent care! Was there today 21 Sep 24. Everyone was…read morefriendly, professional and well informed.

My father in law was in RMH last week and his phone was stolen. We reported it to the nursing…read morestaff, administrator, and the case manager and nothing was done about it except giving us the run around and not showing up to meet us.