We were on vacation in upstate New York when my husband suffered a medical emergency that required…read morean ER visit, admission, surgery, and eventual transfer to Upstate Hospital, where his condition worsened, and he subsequently passed away. I have nothing but great things to say about Oneida Healthcare, especially Dr. Vanderhoff, Dr. Mena, and the ICU team. In particular, Brooke was wonderful in her care for my husband and my family as we dealt with this unexpected emergency. When his condition worsened, Dr. Vanderfhoof facilitated his transfer to Upstate, where the staff also cared for him with skill and compassion until his death. I cannot recommend them more highly. We were on vacation, in a strange town and a strange hospital, and we felt cared for and loved while we were there.

I just had a complete knee replacement at Oneida Healthcare this morning…read more My Anesthesiologist was Dr. Frank Compolo. He explained everything thoroughly and things went exactly as he said they would. He also followed up right after the surgery. Dr. James Dennison performed the surgery without a hitch. The nurses and the PT staff took wonderful care of me as well. Now, its up to me to do my physical therapy.

Rome is a good hospital they do the best they can with what they have they have very good nurses…read moreand doctors and rome health I'm very sorry for everything I appoligse for my behaviors and issues towards you I appreciate your help towards trying to keep me calm thankyou for everything

Have had several procedures done here. This place has always been…read moreextremely clean. Staff is beyond compare. They are friendly, very professional and considerate of personal privacy. They are just the best medical professionals I have encountered in my 72 years. The doctors are top notch....professional and caring as well. I just can't say enough about the place..... if you need something done, call their office. You won't be sorry.

Helped me with insurance payment problems. Very receptive, caring, resolved my issue.read more

My doctor recently sent a referral for an MRI here, as it was much closer to my home than any place…read morein Syracuse. Not only is it closer, they have appointments available easily a month or two sooner than any place else in the region, it would seem. Certainly a lot sooner than any place in Syracuse! I am a difficult patient to deal with, not because I throw a fit, but because I cannot sit in a chair, and can only walk (with a mobility aid) about 20 feet, and I have severe pain after doing so. I had to lie down on the floor soon after getting to the front desk. This understandably caused a fair amount of distress all the way around, but I had no choice. Rather than getting angry at me, the staff were all very kind and compassionate. They made intake as easy as possible for me, crouching down and helping me with my paperwork. They rolled the MRI gurney all the way down the hall to the doors that opened out to the waiting room. I only had to walk about 15 feet to get to it. They helped me on it, and also got a wedge under my knees right away when I told them I needed it in order to lie still in the machine. When they rolled me into the machine, they of course gave me headphones and asked what my preference was, musically. I asked for classical, and they gave me some really nice soothing music. They also had nice cool air blowing over my face, which helped SO MUCH with feelings of claustrophobia. The tube can get warm and stuffy, so the air REALLY helped me. I ended up meditating on an oil painting of autumn leaves, listening to lovely classical music and enjoying the cool air on my face. They were really kind, checking in and letting me know how much time I had left in the tube. It sounds weird to say this, but I actually enjoyed it. I was a little sad when it was over, even, haha! Yeah, the machine goes ANH ANH ANH ANH ANH TOKTOKTOKTOTKTOK EERRRRRRRRRRR, but the classical helps sort of drown that out, and it's just pretty relaxing overall. I think I might have even dozed off, despite my intense pain. They did everything they could to make sure it was all as painless and stress-free as possible. Once I was done, everyone on staff at the time came out and helped me to my car, walking with me the whole way and making sure I got in the car. I didn't scream or cry at all until I had to get to my car (it was a long walk for me) and I could NOT have made it if they hadn't been there. I cannot express my gratitude for their compassion strongly enough. They are wonderful here. If you need an MRI, this is THE place to go. The people working here are so nice and caring. They should be proud!

I have been seeing Dr Robertson for over 8 years now. He is a wonderful and caring Doctor. He…read moretruly cares about his patients and takes his time to explain everything and answer any questions you may have. He just recently moved to start his own practice in New York Mills.