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    Brian Alessi ,MD

    1.0 (1 review)
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    11 years ago

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    Asthma & Allergy Associates, PC - Our Practitioners

    Asthma & Allergy Associates, PC

    2.8(6 reviews)
    75.6 mi

    This review is against their Fayetteville, NY office in Northeast Medical Center, same business,…read morejust a satellite office. My primary physician here is Dr. Flanagan and I couldn't be happier. He is a very caring and knowledgable care giver. He listens to all of your concerns and addresses them with relevant and detailed medical information. As a child I didn't have allergies and then my twenties happened and I developed then, bummer. After a skin test they developed my serum and I went in weekly for about three years. The Fayetteville staff is excellent, safe and efficient. You show up, swipe you ID card and have a seat. The tech calls you back, verifies your shots and confirms it's really you. After the shot they make you wait 20 minutes to make sure you don't have anaphylactic reaction. Again, they leverage technology for this safety check so the tech comes out to you at the 20 minute mark to make sure your throat didn't close up. The billing is smooth as it can be for a doctor's office. I have changed insurance three times and they accepted all three carriers. The front office staff knows claims and process so they keep things moving smoothly. (Sharon is great!) Recently I have moved out of state and have continued to get my serum from them so I don't lose my progress. There have only been two issues, specific to the back-office, one with shipping and the other with medical records release. Escalation to a supervisor and a few phone calls have fixed both. I am still giving them five stars because I have probably had 50+ seamless visits so I can give them a pass on two minor hiccups. Additionally, I think they are the best allergist shop in the area and they successfully leveraged technology to enhance patient safety and efficiency.

    The other doctors might be better, but I was unfortunate enough to be scheduled with Dr MacNairn…read more Her bedside manner was rushed, rude and dissmissive. She refused to do any of the testing or treatment my pcp had referred me for and instead focused on criticizing his diagnosis. Then she left in the middle of the appointment to go answer a phone call from another patient and never came back. Atrocious all around.

    Brian Alessi ,MD - internalmed - Updated May 2026

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