First time coming to this Costco, just like most other Costcos parking was a headache. Inside was well stocked and organized. This locations food court has chicken tenders with I believe honey mustard sauce. They were decent and hit the spot after a long road trip. Got gas here as well too. read more

Costco Wholesale - They have chicken strips here! - Wholesale Stores Near Me - Tucson, Arizona

Yesterday we went to Costco and purchased a Thomasville couch. It was such a nice and easy experience! Gabe helped us at check out. We were taking the couch home in our truck and had to make two trips. Gabe arranged everything and even when the check out was taking a while at the merchandise/returns desk he took us to open register to get us on our way! Amazing customer service Gabe!!! Thank you!! He also arranged for us to easily pick up the last box on our return. We appreciate you!! read more

Costco Wholesale - New couch! - Wholesale Stores Near Me - Tucson, Arizona

We've been Costco members for well over 30 years. With the exception of the Tucson eastside location we have been very satisfied. Maybe the others have issues too but the Eastside on Grant Rd has been consistently horrible over the last decades and especially since the cov fiasco. All over Arizona, California, New Mexico, Colorado....fantastic experience. We have been told that this is the busiest Costco in the world yet the company as never really moved to relieve the pressure and build more locations in Tucson.....only rumors to quell the complaints it seems. I give the floor people tons of credit for working so hard whilst their managers act like complete morons and consistently p*ss off members with long lines and limited registers open. This has been very very VERY consistent over the years. Since cov, the memberships have probably doubled or nearly so it seems. I'd really like to know if this location is breaking fire codes and putting my family in danger on a typical Friday- Sunday. When you cannot easily find an available cart nor navigate those wide isles...it makes me wonder (at minimum). The absolute blunder is the Auto/Tire Center at this location. You can just forget walking in and dropping a grand on some tires. Noooooo....Costco doesn't want that (it's too easy). Their arrogance suggests that you WILL wait and wait and wait since they are the "best" deal in town. Oh, just make an "appointment"?? You will still wait....and wait. AND you will be told to ignore the "Appointments" line and get to the back of the actual customer line. Why Costco; why don't you treat tire/battery customers the same as Vision, Bakery, Foodcourtpizza or any other department?? Please Lord Costco, hire more Auto center employees. This has been the biggest craw in my neck and I keep falling for it. I must admit, I have been visiting Discount Tire more often in recent years (since we have numerous vehicles in our fleet) but there's a few issues there too. Bottom line - These big box stores have just continued to get more and more arrogant. They really just do not care about the customer's shopping experience. To be fair, the employees are doing the best they can. Costco is just trying to milk it 'till something breaks....because we members saw the value years ago and were hooked. I despise going to Costco in general and that is very unfortunate. I would think the market would encourage some competition but who? Walmart/ Sam's?? read more

Worst Costco ever I think it may be more the patrons than the place not sure but rude and act like they're the only ones in the store never experienced this at Costco. Then I even went through the self checkout and a kid named Isaiah who worked there was so rude. I couldn't believe he was even employed there. I simply asked if there were any boxes around prior to checking out at the self checkout and he said "you have to go over there to get them" and pointed somewhere but I was next so I didn't wanna hold the other person up so I just went. He could've gotten a box by the time I was done with my stuff for me. But maybe that's not his job which seem like most people's attitude in there "not my job". I have family members who have retired from Costco and currently work for Costco and never experiences. Maybe I'm just used to the nice people in Boise, Idaho. Not Tucson, Arizona. read more

Came in and put an order in a future pick up order for 8 pizzas with the cashier at the food court. Unfortunately when I called a few days before my pickup to confirm my order they couldn't find it. Thankfully they were able to put my order in and my pizzas were ready and waiting for me at the scheduled time. The pizzas feed a lot of people at a good price. If you're placing a large order you should place the order in advance and I recommend calling a few days before to confirm. read more

It's your typically costco gas station. Downside is always that it's usually busy except for super early in the AM or weird times near closing. They posted new hours so I figured I'd share and actually comment about this location. It would be really cool if they had a car wash, like the one in Seattle SoDo but alas they do not. Wishful thinking! read more

Costco Wholesale - New hours - Wholesale Stores Near Me - Tucson, Arizona

We always love our trips to Costco. I went over the holidays and they were very efficient with clearing the lines quickly when everyone showed up for pie. This location is always clean and workers are friendly. We love Costco! read more

Out of the three Costcos around the Tucson area, this location is the best one to visit. The flow of the store makes the most sense, which is especially important to me. The samples are always a hit and all the workers have been friendly and efficient. The self-checkout here also flows smoothly. A great place to shop! read more

Costco's new Executive hour is AWESOME!!!!!! Not a single person at the checkout at 9:15 am and the warehouse was easy to navigate. We've been Executive level almost from the beginning of our Costco membership in 2006 and the extra money for the higher level has always paid us back. Also, I saw some people loading produce into a truck and wondered what was going on. Apparently this Costco donates food to the local charity. Yet another reason I love Costco. read more

Costco Wholesale - Donations to local charity - Wholesale Stores Near Me - Tucson, Arizona

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It new and this is the best they can do for this entire marketplace. It shouldn't take 40 minutes to get gas and get in and out of this place! read more

This one is located off I-10 and S Kino Pkwy. So the location is very convenient. However, it is super crowded, even worse than other Costcos. The setup of the gas station is poor, the entrance is very tight and hard for cars to get in and move toward the far end. Also the prices were not that cheap relative to other places. read more

This is a review for the gasoline station only. I greatly appreciate the gasoline attendants at this location. They are always vigilant and friendly. Ive seen them check for credit card skimmers at each stall. The lines can get long depending on the time of day and it can be difficult to turn into and out of the gas station due to its placement in the parking lot read more

Great location with awesome service! My cart was overflowed but yet Anthony, Sheldon and Timmy had me checked out and ready to go in minutes. Most efficient Costco run I've had, very helpful and friendly staff, will continue to come to this location. read more

I love shopping at Costco. They have almost everything I need whenever I go. It's also nice to buy everything in bulk because I tend to like to stock up on everything. Right before you enter the entrance, you scan your membership and then you're free to shop! The employees are also very friendly, so that's a plus. read more

Costco Wholesale - Wholesale Stores Near Me - Tucson, Arizona

This Costco location is always packed no matter the day. The line to fill up on gasoline is insane. They tend to have a great selection of things at this location compared to others. Optical department is very nice and are not very busy. read more

Costco Wholesale - Filling up! - Wholesale Stores Near Me - Tucson, Arizona

The food court is amazing and it is the best food i have eaten all year. 10/10 would come again.

Visited the Costco tire center to get an estimate on 4 new tires because I'd been told by another shop that my leaky tire couldn't be repaired because my tires were cracking and I needed all new tires. Not only did Costco beat their price on tires, but they said my tires were fine and repaired my leaky tire! Costco Tucson marketplace Tire Center is AWESOME! Thank you! read more

Rudest employees ever. We're honestly shocked and disgusted by the behavior. Maritza and "manager" Vicente we will be contacting corporate.

The gas at Costco is Awesome I really love the prices!!! Along with all the great prices on food & non food items...

I have loved Costco for many years but more and more the level of customer service has gone down and the food court is hit and miss. This picture is of a pepperoni slice I got tonight. I had them cover it so when I lifted the foil and had left this is what it looked like. It was NOT a half cheese half pepperoni slice. We couldn't find covers for the drinks, and all 3 or 4 of the lemonade dispensers was just giving us water or watery lemonade. :( just been unhappy lately with Costco. The rating would be a 1 for the pizza slice but I give it a 3 because I still love most things Costco read more

It's Costco, what do you expect!?! Can't beat the hot dog, pizza and drink prices! Plenty of stuff to buy!

They sent me home on a flat tire. I have an 80,000 mile warranty, tires have 40k on them, came in for a slow leak, they told me they cannot fix as they're too worn down. And they won't honor the warranty because they're too worn down. Don't trust them. read more

1/14/22 Ok, so by now, you know that I visit every Costco in every city I can. I always do two things, get gas and shop the beer/liquor aisle. I thought I found some good scotches here; then of course, I went to the Scottsdale Costco on 1/16/22... You need to check out my Yelp review and the pictures of the liquor I found there!!! Quality/Quantity - Always consistent; I enjoy finding good and new items. Atmosphere - Consistent with all Costcos. Service - Consistent with all Costcos. Price - Consistent with all Costcos. Owner Suggestion - What can I say, I am a loyal customer. read more

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It depends on when you arrive and what you're looking for. It would be nice if more employees were readily available to answer questions.

There is plenty of stuff here! Sometimes I do wonder about the quality of the protein but overall, I think the place is ok. I'm not a huge fan of crowded places and this place gets busy, which my anxiety climbs. However I think this is something all Costcos have. read more

I love Costco; they got everything you need for a great price. But this location has tooooo many people

Great customer service from Ramon and Matt at the car help section at Costco. Very friendly and funny and helpful. GIVE THEM A RAISE

My family and I love getting gas at Costco. The gas station itself is nice however the one attendant DAVID is very rude, obnoxious and condescending. FIRE HIS ASS. He was rude to my daughter and talked down to her. read more

This Costco is always so busy. The employees aren't very friendly or approachable in my experiences. Recently, they have started asking to see your Costco ID before you get to self checkout. Why though? You show ID to get into Costco and have to use it to scan before you pay. While only a minor inconvenience, it really doesn't make sense and is quite annoying; especially after fighting through the constant crowds, no matter what time you go. read more

A bit hidden but relatively easy to access off of I-10, this Costco tends to have better fuel prices than the east side location. Just avoid lunchtime as the lines can be extra long. Otherwise, the same great service and goods as any other Costco! read more

We have purchased many Tv's and appliances online at Costco but for the first time we experienced the failure of a TV, a Sony 86" TV died a couple of months after the Mfg. warranty ran out, we are now under the 1-year Costco warranty and it also came with an Allstate 3-year warranty for a total of 5 years. We called customer service tech support on 9/6/25 and they ran some tests and declared it dead. They told us that we would have to make the TV assessable to service, I told a supervisor (Ryan) that we were in our 80's and could not do any heavy lifting. They sent a repair man out days latter on 9/14/25 and I told him that I had moved the credenza and TV out from the wall but could not lift it to the floor if needed, he said not to worry. He was an older man also and alone, the first thing he said was the TV would have to come down to the floor, this is a 86" TV over 100lbs no way he was going to get it down by himself, but he tried, and I had no choice but to step in to help before he dropped it. This caused major pain in an an already bad back. He then found out online that it did not have to come down. He was unable to fix it anyway. Nobody called us about the next step, so we called them on 9/18 /25. They said they would arrange a pickup and would return our money in 3 to 4 weeks after they received the TV back (are you kidding me), a few days later we called again, and no one had arranged the pickup, so we asked for them to do it now. We are now at 9/21/25 and the TV is still sitting here after16 days and counting & no one has contacted us about a pickup. THEY STILL HAVE OUR MONEY FOR SEVERAL MORE WEEKS & WE HAVE NO TV! NO IDEA WHEN THEY WILL PICKUP THE TV NOR WHEN WE GET THAT MONEY AND PLUS A BACKACHE! read more

Abysmal customer experience at the cafeteria. Disordered longs lines just for a hot dog or slice of pizza. I don't look forward to come here. read more

Optical department: No one happy, no greeting, customer ignored unless signed in. Too bad if you aren't familiar with their new sign in protocol. Sad sacks! read more

Don't change your tires here. Bought and booked online and still made my life a life hell.

Ramon has horrible customer service and is extremely rude! When I asked him a question to see if there was I product I wanted in the store he replied " go look" and rolled his eyes! I won't be returning! read more

Dear Costco at Tucson Marketplace... Please add more capacity to self-checkout! The self-checkout line is way too long.

haven't tried the Costco pizza yet because they are huge and finally find the chance to share with buddies. Love this cheese pizza very much for they really put lot of cheese on top. Comparatively the Costco in seattle has less cheese! The twist is not tasty. read more

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Busy Costco in big retail center between park ave s and kino to the east bordering n of freeway 1-10. Big parking lot, gas center to north , entrance on Nw side of building . Efficient as all Costco's, checkout was quick on weekday mid afternoon. Good selection and customer service. Consistency is good business . read more

This review is specifically for the the opticians office. Was quite fine, the customer service was not. I especially want to call out Anjelica. She was rude, unprofessional, and treated me as though I was annoyance rather than a customer. This is one of the few times I have ever gone back in an office and complained to a manager about bad service. She may very well be capable, but she should not be in a customer facing position. read more

I have been at Costco customer for a long time but I have never used their vision Center before so I went in to get glasses and spoke to Marla who was the customer service person on duty in The vision Center she was absolutely amazing. I could not imagine getting glasses without the help that she gave me I ended up getting four pairs and she was so spot on and so friendly that was really an unexpectedly great. I ended up buying four pairs of glasses and these were high-end glasses and lenses for what my optometrist was going to charge me for one I didn't even bother to use insurance. read more