I discovered BrandonEyes through word of mouth and I had an incredibly positive experience, which…read morewill result in a continuation of my patronage. PRODUCT: First, their product selection is second to none. They have styles for anyone's taste - fun, practical, trendy, high fashion, you name it. As a result of their availability, I was able to find a pair of Ogi drill mounts that fit me wonderfully as well as a pair of polarized Kate Spade sunglasses (non-RX). CUSTOMER SERVICE: The optician that assisted me, Ben, has a natural talent for consultative sales. There was absolutely zero pressure involved and he helped me identify two products that genuinely fit my personality, appearance, and lifestyle. I was grateful that he was honest and as a result of his expertise I left with two pairs of eyewear that I can't wear enough. EYE EXAMS: I do not have experience with eye exams provided at Brandon Eyes. I usually purchase from an eyewear boutique in Milwaukee (which is where I live). My prescription from my original Doctor of Optometry was still current, but I wanted to try Brandon Eyes. Needless to say, my prescription was transferred (with no complications) to Brandon Eyes and I was able to buy eyewear. I suggest visiting Brandon Eyes for any eyewear need and ask for Ben, though I am confident that any of the employees will be able to help.

Went into Brandon eyes today and met with Dr. Brandon. He was really easy to talk to, does not push…read moreyou into anything you do not need, and genuinely cares about his pts. I was convinced I would need glasses, alas, I do not. After some detective work.. A set of eye drops has literally changed what I thought was a vision problem. My eyes feel amazing right now and I couldn't be happier.

Rebecca, was wonderful , helpful, and professionally knowledgeable. Took her lots time with is. We…read morewill be back. Price was very fair

Very poor customer service at the East Washington Ave location. First, they had doctor scheduled…read moreon a Saturday but didn't realize until 2 days before appointment she wasn't in that day. Today, I went for my rescheduled appointment and due to traffic delays was 10 minutes late. No call from them, doctor had left because "she had things to do". And why didn't I call, their way of putting blame on me instead of apologizing. This tells me the doctor probably left 2 minutes or so after i didn't show, and if I would've been there ok, would have given me a very rushed appointment because "she had things to do". Canceling other family member appointments. ​

I was able to get scheduled in three days. It was my first experience with dean. I loved the PA…read morethat I saw. Her name was Meghan and she was funny, understanding and very helpful. Only thing they can work on is the pharmacy. It takes too long. I waited over 20 min. Pharmacy needs a lot of work. Medications say they will be ready and aren't. Takes days to get meds refilled.

I have been going here for at Least 10 years. Parking is great, the care providers are very…read morehelpful and the providers are attentive are helpful And knowledgeable.

I've been coming to Doctor Glanville for three years and I couldn't be happier with her service…read more She's personable, efficient, and cares about my health on the whole, not just my eyes. The clinic assistants are also really friendly and good at multitasking to keep everything moving and bounce between fitting people for glasses, running the preliminary tests, calling in insurance, and manning the reception desk. I've always gotten into my appointment on time and back out quickly. The limited frame selection and price point for many frames is what keeps me from it being a five-star experience; I usually end up picking out frames elsewhere. The upside, though, is that I have the option to do this - I've never been pressured to buy in-store or had any issue getting my prescription and measurements to take to another retailer.

Very disappointed with target optical after they told me my glasses would be ready by 10 days and…read moreit is the 16th the day and nobody has any answers as to why my glasses are not ready. Nobody gave me a call that there was a delay and when I called and asked nobody gave me a direct answer as to why they were taking so long. Doesn't seem like anybody knows anything at this place. Very disappointed

I've gone to Dr. Shapiro for 35 years. So he provided me with bifocal contacts, cataract surgery…read moreand corrective lens implants. I always felt I was getting the best care and couldn't have found anywhere better.

Very glad to have found Anderson & Shapiro Eye Care. After calling that major medical system where…read moreI've previously gone and getting a 15 month lead time on the next eye exam, I went searching for a place that could, you know, serve me this year! Service was top notch. I was treated like the only customer instead of just another number like at that other place. All staff here were polite, positive, efficient, and knowledgeable. Brady Hoeferman was my doc. I highly recommend him. From annual eye exams to surgeries this should be your spot!

Very unprofessional. I was sitting in the waiting room the doctor called the wrong name. He took…read moresome gentleman back with MY CHART and started to do an exam on the wrong person. When they finally realized that it was my chart in the back they said they didn't have time to see me and that it was my fault for not making an appointment and for walking in. I called before to see if they accepted walk-ins and they said yes. The doctors here are very rude and very unprofessional. They should be embarrassed to call themselves "doctors."

I just had the worst experience of my life. I never been so disrespected and humiliated. I get…read moreappointments run late but I waited 40 minutes till I was finally seen and I simply made a comment of how late they finally see you and the Doctor was SUPER RUDE telling I had the BALLS to tell him why would they be running late! He kept on and on how dare I mentioned them behind schedule. I even apologize for my comment and he kept on drilling me that I had the audacity of saying anything! He even mentioned that people fight in the streets for such things, which at that point I felt THREATENED! The doctor even spoke to the manager in front of me of how I had big balls to say anything about being seen past my scheduled appointment. I understand if you're having a bad day but that's not a reason to be disturbingly rude! I will never go into that office again. I am still shaken and have the worst headache and chest pain. BY FAR THE WORST EXPERIENCE EVER ANYWHERE!!!

Kind of the weirdest optical experience in my life. In 1976 I was first informed I would be…read morerequired to join the 4 Eyes club. Probably two years earlier might've been highly beneficial. But as it happened, this was my grade 5 year in school. To add color to my tale, this year too was the year I realized penguins were vicious. I can't recall for sure of personal beatings, though I do think a yard stick was raised to my tail end for distorting the truth I believe. I mostly witnessed the penguins as they reigned over my fellow inmates. Billy G, he was hoisted by both ears by Sister Patricia, right in Bible class one day for a forgotten and probable inconsequential sin again mankind. In this year of 2021, sort of post COVID-19. Due to close proximity to individuals, the Alabama eyewear still requires paper facial prophylactics upon entry. Entry is to a wide array of men's and women's specs. (Didn't notice and signage for the models offered to the pronoun crowd.) I guess this place is floundering in the dark ages of only two accepted genders. Oh my! A lovely young lady greets me and tells me that yes, I can have an immediate optical exam, but I do have to wait 30 minutes for the lunch break of the presumed optician. NP. The next part is where it became peculiar. Actually, the next, next part. First I did the routine removal of my contact lenses and perform a series of expected tests wherein my eyes are measured by amazing devises that someone super brilliant hopefully became immensely wealthy. Except for the medieval devise I call "the puffer". This checks for glaucoma by making you focus on a really pretty hot air balloon. Once you are relaxed and imaging how wonderful it must be up in that thing POOF! A horrifying puff of hellfire air is squirted directly into your cornea, thus determining you might be eligible to get a prescription for high quality government dope, ie weed. You gotta do this two times, and the second sucks because you know your not gonna be tricked again, which might mean they have to do it till you comply with this Hitler style Wehrmacht! Nows the weird part. Because if COVID-19 stuff, the actual eye exam is performed by a person (I suspect he's in a distant prison, some cushy white collar country club, guilty of tax evasion or similar) located remotely. Viewed through a small corner of the goggles this final examination determines your eyes RX. I'll skip the blow by blow. This piece takes about 5 minutes. Each eye gets a series of variables that eventually result in the correct lens shape and thickness. It's bizarre because it seemed very Matrix-y The guy is pressuring each step. An urgency that I prefer to be called impatience. "Hurry up, just keep this moving along shall we, I have 80 more patients in 42 states to ramrod thru this boring turnstile (...as I await a break to walk in the sunlight before chow") If the gorgeous woman who was so nice wasn't what I am writing the nice part of this essay for, I'd give Stanton optical 2 stars. The cheap 2 for 1 glasses is very welcome. Cheap glasses are something I'm grateful for for the many people who really are taking a beating in terms of costs. Because I am able to afford my glasses and contacts I'm very blessed. So this place is indeed wonderful, as regards them seeing me on the same day, that's 5 stars!!! I'm giving 4 because the freak show part isn't cool. The plague is over. Or it certainly better be.

How is this place even in business? First, the lights are turned down so low it's hard to even…read morepick out a pair of glasses. On top of that all the display glasses to try on have a blurred/fuzzy lens-not clear. Trying to pick out a pair of glasses is definitely a challange. You would think they would have the lights turned up and clear plastic in the frames to promote purchasing glasses there. I nearly walked out but it's dictated by insurance where I can go. I was given lame reasons for both the lighting and the fuzzy/blurry plastic in the frames that are displayed for choosing eye glasses. Very nice, pleasant staff except for 1 person just wanted to rush me to pay for a repeat eye exam and rush me out the door. I do question knowledge and skill level. Either the staff not trained well in eye measurements or equipment is faulty or the lab is faulty. Frame problems after my prescription lenses put in them and prescription made definitely a problem. May be a combination of all! It's obvious by responses that this is an ongoing problem as I read in the other review on this site. This place should be shut down. Now to deal with the insurance part of it and the company getting their money back so I can go to a reputable skilled high quality optical center-we will see where that goes!

I absolutely love LensCrafters! I was able to exchange a pair of glasses that weren't exactly as I…read morehoped. They stand by their 30 day happiness guarantee. The staff is kind and professional. I was even able to ask for the frames that were in the store for people to try on because the ones that came weren't the same and I was told they may not be. Easy peasy switch to have the lenses put in the ones the store had! I have been using LensCrafters for years after trying a competitor that really messed up my order. I can count on getting exactly what I order at LensCrafters and they go above and beyond to make it right. They also don't mind if I stop in to get my glasses adjusted!

We popped in with a pair of glasses we bought elsewhere that my son had stepped on. They were…read morepretty busted up. The team there was able to fix them within just a few minutes and save the day. Thank you!

The short version: Easily the best experience I've had…read moregetting glasses in Madison (or anywhere else for that matter). The slightly elaborated version: I've been having a crazy difficult time filling a new progressive script. I've worn progressives since long before I "should" have needed to, so I'm fairly well used to them by now. But sadly, I found no joy getting my new script filled at well-known chain stores, other local optical stores, and through optometrists (and their affiliated clinic) at a local, very major university, all of which shall remain unnamed. Every attempt has led to glasses that deliver a viewing experience akin to surfing in a hurricane. Completely frustrated, I took my script into Olson after learning about their sterling reputation. I ordered and then eagerly picked up my new glasses. Lo and behold, they simply didn't work for me. It seemed I was eternally damned to eyeglass hell. With a certain resignation to my fate, I told Kara (who greeted me when I came in) that I had trouble seeing out of them. Immediately, she became extremely focused on figuring out what was wrong. Throughout all of this, Kara was incredibly nice and professional, and she was the epitome of outstanding customer service. Kara then spoke with Dr. (Angie) Olson, who took me into her office to check my prescription (from another optometrist), answer my questions, examine my other pairs of glasses, and explain why a different brand of lenses (costing nothing extra) were far more appropriate for my specific needs. Dr. Olson was as lovely to interact with and as generous with her time as one could hope for. My new lenses have now been ordered. What can I say? I've been wearing glasses since I was 7 and I've always hated the process of getting new ones. This was the most pleasant experience I've ever had getting glasses. I have no idea how these people are so nice, and this is now the only place I'm going for eyeglasses. P.S. I was just asked if I was paid to write this review. Sorry conspiracy theorists, my experience really was this good but feel free to send me a check.

I really like the doctors here. We get great exams, and a prescription printed for us to take when…read morewe're done (some places don't like doing that). I've been here before for other "eye care", and have received excellent care. We don't get our glasses here. Their frames are a bit pricey for our taste. If you're into fancy name brands, you'll be happy. But they don't look down on me for taking that business elsewhere, which is nice. The online appointment system is messed up. For one thing, you feel like you're going to grab a time slot, but it really wants you to pick the best 3 slots for you, and they'll get back to you. I did that, but when they got back to me, they didn't have anything for a few weeks after what I had selected. They told me that the online booking system was inaccurate - they should probably just ditch that and put up a phone number (or, better yet, fix it). That all being said, I'll still get my eye care here - but they could improve some things.