I went to get my hearing checked today (yes they are open 1saturday every month) and all though I…read morewas late Ms. Patty treated me like royalty she was very kind and thorough. Everything was explained to me in a way that made sense. I was truly pleased. She referred me to the ENT and I do look forward to working with her in the near future to get my hearing aids :) I recommend anyone who is having trouble hearing young or old (I myself am only 24) to go to Ms. Patty to get your Free yes Free hearing test you won't be disappointed. P.S. she wasn't even pushy about not getting a hearing aid sell.

From the owner: Hearing Aid sales and repair. Hearing tests.read more

Well I must say, Dr. Rachel Otto-Thorpe was absolutely fantastic. This was from the 3 times I spoke…read morewith her prior to my 90yr old grandmother visit. She is was extremely detailed, caring, patient, etc... she explained each thing every step of the way and made sure we understood. No pressure but gave several options. She was just simple amazing all the way around. If you need an audiologist give her try, trust me, you will not be disappointed.

From the owner: Our goal is to provide the best possible hearing care, based upon an individual's needs. We provide…read morea comprehensive array of services that include: *Evaluation *Rehabilitation *Prevention of hearing impairment Our hearing solutions include: *Hearing aids *Earmolds (swim molds, noise protection, and musicians earplugs and monitors *Assistive Listening Devices

The so called Dr , A James Reed evaluated my Father's hearing. Said he had a combined loss of 80%…read morehearing..Sold him a pair of hearing aids for $6785...My Father is 78 and doesnt have a lot of money. When My Father called to cancel that afternoon he was told to call back the following Monday. This went on for several days to which end my Mother talked to the family attorney. When she called this Dr Reed again she told him that the charge still had not been removed from her card and she had consulted an attorney. Mr. Reeds reply was I dont give a crap about your attorney call the corporate office. This office is located in the heart of retired people and I would bet that the majority of business is from people over the age of 65...what a way to handle retired people..Poor customer service. FYI My Father was reevaluated at COSTCO with a total loss of 40% and the same hearing aids were $1995. Do not go to this guy for care.

The woman testing me didn't seem to know what she was doing and then accused me of malingering when…read moreshe couldn't get my hearing levels. She spent a lot of time trying to explain what she was doing and how I needed to push the button. When my phone rang (I would have ignored it) she told me to answer it and walked out of the room. My call lasted 30 seconds, but she never came back. I asked another staff where she was, and finally, after 10 minutes I left. Now I'm looking for another company with trained staff.

The staff at Brandon is excellent- very courteous, friendly and very competent. They have been of…read moreservice to me for over a year now and I would recommend them highly to everyone- because of their professional care and thoughtful consideration for their clients, I will always continue to support and do business with them. in my experience there is not a better place. Thank you. Fred Buth They are 5 stars and more!

My husband went in for replacement batteries for his hearing aids the end of September, it's now…read morethe end of November still no batteries. He has called many times and left messages with the receptionist. Never received any calls back.

Dr Yavelow was awesome thru my whole experience.His staff especially Brandy and Stacy were…read morefriendly.caring and patient.Highly recommend this office.

Comfortable office, doctor is always nice and explains everything. Would recommend…read more Easy in and out of the office.

Front desk women are really awful. They talk about your billing very loudly so that everyone in the…read morewaiting room can hear them. They think treating others poorly is smart and others will think highly of them, I guess.

They have no respect for patients time and are very expensive. Sat and waited for almost an hour 45…read moreminutes to be exact and was only seen by the doctor for 13 minutes was not very impressed with the visit and will not return.