Absolutely horrible. DO NOT go to this practice. Stay Away! 100% Scumbags. Go elsewhere and save yourself the hassle. They take advantage of disabled people. They scammed me out of my money, refused to acknowledge their mistake. I asked 3 separate times to double check they ordered the correct hearing aids, and they assured me. When it came, they were the wrong ones. Nancy Wong and her staff- Genesis was the main one- refused to acknowledge their mistake even after I provided proof, treated me like absolute garbage. For the love of god, save yourself the hassle. Total scumbags. Update: no one has contacted me. Stay away! Update #2: 4/6- nobody has reached out. Give me a call Jason! Update: 4/7: still nothing. I would love to talk to you Jason! Give me a call. read more

Audiology & Hearing - Audiologist Near Me - Tampa, Florida

My experience with Dr Wong has been exceptional. My neighbor recommended Dr Wong when I needed hearing aids. The training was thorough and fully explained. It was very easy to transition to hearing aids. read more

We like her, but we finally had to go elsewhere and discovered the problem. The hearing aids were never quite right. Always had problems with them. We went to a different audiologist and found out that the ear piece was extremely large and is supposed to be very small!!! This made all the difference!!!!!!!! read more

I came on the wrong day and they were able to fit me in anyway! So kind and helpful!

Friendly and knowledgeable. I would recommend to all family and friends. Dr Kim Borrelli is kind, friendly and calm. She also told me I hear like a German Shepard...... actually a rabbit read more

The best....Dr. Wong knows what she's doing and listens to her clients.... thank you Dr. Wong for caring

Pleasant office, no waiting, very friendly and professional staff, excellent and thorough audiologist and quality care. Would recommend to anyone looking for good hearing aid service. read more

Nancy Wong is an amazing audiologist! Her job is not complete until you are satisfied. Her goal is to help everyone hear the best possible. I have been to other audiologist, after finding Nancy I never even thought about going anywhere else, she really is the best... caring and compassionate. read more

I went to get my hearing aids cleaned and checked and they were able to fit me in, were timely and efficient, very pleasant, reviewed my insurance info and how much it would cost to upgrade with no pressure sales! read more

You will NEVER meet a more caring and smart Audiologist! I have gone through issues w my hearing aids and she has stood by me without ever doubting we would be able to resolve my issues! Dr Wong is outstanding in character and compassion! read more

I am getting older, and needed some help with my hearing loss (too many loud concerts, I guess!) This place is fairly close, and on my insurance plan, so I set up an appointment. Easy to find, and convenient. Very friendly staff, and Dr. Wong is wonderful... she spent a lot of time talking to me, about options and benefits of the various hearing aids they carry. Very happy with the service here... it is outstanding. Now I just have to wait for my new toy to come in, and get it setup. It will be nice to be able to attend YELP events, and actually be able to understand what people are saying. :) read more

They are very friendly, knowledgeable, helpful and superior dedication to customer satisfaction!!! Highly recommended!!!

Very disappointed that they would take advantage of an elderly patient just wanting to have her ears checked. Mom spent 3 minutes in this office and they have the audacity to charge her $65.00. she only went for a normal hearing check and because her hearing aids were out of warranty they charged her $65 for just 3 minutes. Very very disappointed with this office will never ever go back and we'll make sure all my friends and family will never go to this establishment. The services warrants no stars it should be negative stars in this situation. Very sad how establishments will take advantage of the elders. read more

The entire staff is great. Dr. Wong is knowledgeable and will work with you to make sure you hear the best.

I have nothing but good things to say about Dr. Wong and her staff. They were able to see me in a timely manner and diagnose and repair my non-working hearing aid. I strongly recommend A & H. read more

Dr Wong is very patient and thorough she goes over all aspects of the hearing aids as well as the set up. The office personnel are responsive and polite . I took my mother for new hearing aids and the experience as well as follow up visits were more than satisfactory. If you or a family member is in need of an Audiologist I highly recommend Dr. Wong. read more

Dr. Nancy Wong is an amazing audiologist and wonderful lady.. all the staff here are all soooooo fantastic to deal with.. would beyond recommend.. she is the only one who understood tinnitus isn't easy to just ignore or get use to as another audiologist suggested.. read more

Dr Wong is great. I had an issue with the office staff. When I called for my appointment, I told the staff member I was no longer under warranty and wanted to know the cost. The office staff member said I was under warranty. I asked if she were sure, because I know I'm not. She actually sighed and said, yes, I'm sure. So, I thought, well, I must be mistaken. So because she told me I was under warranty, after double checking her, I drove over 1 hour out of my way to make the Tampa office at 08:30 AM only to find out from Dr. Wong, you guessed it, I'm no longer under warranty. I didn't show it, but I was angry. Dr. Wong said, people make mistakes. But it was with my wallet. Not happy. read more

visited Dr Wong for hearing test. appointment was on time and test was very thorough and she went over the test results in detail comparing results to my test 7 years ago. Highly recommend Dr Nancy Wong. read more

Courteous and informed service. Dr Wong does a very good job at informing the customer of options.

I have experienced first class care and service here. I had previously worked with ENT Associates and had a really poor experience on multiple occasions. Dr. Nancy Wong at audiology & Hearing of Tampa is great. She is thorough. She takes her time to explain each part of the process. She provides excellent training in how to use your hearing aids. I highly recommend her. Her office staff are personable and helpful. read more

I just had my hearing followup. I have been a patient of Dr Wong for years. She is the best in the business she truly cares about her patients. She is changing lives one ear at a time. During my followup she inspected my hearing aids, asked about my use of the Phonak app and bluetooth capabaility (which is amazing technology) replaced the mic filters, wax guards, batteries and also checked my ears for wax, blockages for any anomolies. If you are already a patient I am preaching to the choir, you already know the incredible work she does. If you have a family member, friend or coworker that sufers from hearing loss(it can happen at any age), I pray you will get them schelduled for an an hearing exam/test. Thank you Dr Nancy Wong for alwasy taking good care of me and my wife. read more

Dr. Wong has helped both my parents an she is a true professional! We received great service at a excellent price. She always goes above and beyond. Thank You Dr. Wong!! You are awesome! read more

I've been a patient of Dr wong for 6 years . I have been very satisfied with her service. she goes far and beyond to make sure the care you receive is excellent. Dr Wong is very patient teaching you how to use the hearing devices . read more

Dr. Wong and Vincent are caring and helpful in everyway! I was nervous about getting hearing aids and they patiently helped me to feel comfortable throughout the process. Dr. Wong comes out into the waiting room to welcome each patient personally! Amazing! Where else can you think of a medical office where the doctor greets you?! It is a wonderful experience! read more

beware! stay away at all cost staff is untrustworthy, with no customer service. they are not your friends beware! best advise is to have no dealing with them! remember you are now warned! read more

I am very grateful to Dr. Nancy Wong for the extra effort and great care provided to my mother. Dr. Wong is very kind and patient. Mom and I both learned things from her about protecting health impacts caused by not wearing hearing aids when needed. Dr. Wong also went out of her way to determine that Mom's insurance would pay for a set of much-needed hearing aids which cost more than big-box-store hearing aids like those that had failed to work for Mom in the past. Due to Mom's hearing deficit, the new hearing aids were adjusted weekly for several weeks, gradually increasing so Mom could adjust to the new sounds, until they reached the target level. With Dr. Wong, Mom had immediate success, as she was able to immediately able to wear the hearing aids all day with comfort and substantial improvement in hearing. Lastly, when Mom lost one of the hearing aids, Dr. Wong and her office staff were able to get the replacement hearing aid (and a requested tether so we don't lose one again), at a discount under warranty. read more

I was very impressed with the whole process and the sheer ease of everything from filling out the paperwork online before my appointment, how nice the person was at the front desk. Dr Wong asked me some questions about the reason that I chose to have my hearing checked and made notes as I spoke. When she was finished she explained what tests she was going to perform and what they would reveal. I'll even admit that I failed in a few areas and with that being said, she explained what sounds that I was no longer hearing. She wasn't pushing anything on me and said that I didn't have to do anything about it as long as I was happy with what I was hearing or I could choose to pursue purchasing hearing aids. We talked about all of the brands , how each one functioned and of course cost as my insurance didn't cover the cost! (Go figure right!) I happened to ask her if they had rechargeable ones as I sometimes have a hard time with dexterity. Of course they do she said as she got up to get the display, spec sheets and cost of each level of processing. I.E how fast they transfer the sound to your ears. She didn't immediately tell me that the most expensive ones were what I needed, she picked the middle and the one below it. After asking a few more questions I chose the one right above the top one that she had suggested. My reasoning is that I'm also blind in one eye so there's already a problem with my highest sensory perception and ad to that the loss of your second highest form of perception so I wanted the faster response time and I believe that I'm worth the money. You just can't find a better place to go for such an important sensory experience! read more

Dr Wong goes above and beyond with her patients! She was wonderful with my daughter! My daughter started at her office after a bad experience with another local children's audiologist, at the age of 10. Dr Wong knew all the new technology and exactly what was best for her! She was MUCH more positive in front of my child. She is truly wonderful with children! She is kind, loving and just so wonderful with the children as well (as adults as I use her too!) and REALLY knows her stuff!! read more