I'm going out of my way to let everyone in the Treasure Valley know about HearingLife Center on…read moreCole Rd., in Boise. Prior to this appointment, I have been dodging these types of companies but I found the GOLD STANDARD when I walked in their door! The location isn't very convenient; the office isn't snazzy; but I'm not and I wasn't looking for convenience or SNAZZ when I was talking about my hearing! I WAS looking for REESE. This man is not only a guru and gifted at what he does, but he is a servant, a nurturer, intuitive, sensitive, and caring! I've had my hearing tested 20x since I was 18 years old...but it wasn't until we met Reese that we felt like we could believe what he told us. Whether he had told us the cheapest or the most expensive...it wouldn't have mattered. I wanted to use whatever THIS audiologist recommended to me and my husband. My husband was in complete agreement! We have been telling doctors to send their unsatisfied 'deaf' or 'partially-resolved deaf' patients to Reese, not even to the franchise because, like I said, I was running away from this business name too...until I met Reese. His receptionist is as good as they come and between the two of them, THEY have a place and time for YOU!

ONLY BECAUSE ZERO STARS ISN'T AN OPTION. I took my dad here today, after waiting for two weeks to…read moreget him hearing aids. He waited so patiently, though he was very excited to hear clearly. As we arrived, he was told that they had cancelled his appointment "for some reason". No explanation, no responsibility, certainly no accountability. No offer to squeeze him in, not even an apology. The girl didn't even look up at my dad. As we were walking out (my 90 y/o dad looking sadder than he has in a long time) we got a "sorry". Horrible experience to just cancel an old man's first hearing aid purchase. We will go any place but here. I recommend you don't make an appointment and wait and then come back to find they have canceled you. This is gonna make a horrible social media post.

I went here to get my mom's rechargeable hearing aids fixed and they were really helpful. They got…read morethe hearing aids fixed quickly, and my mom was hearing again (and pretty happy about that). They were helpful with my mom and the price was reasonable considering all of the hearing aid options out there. I'd highly recommend this group!

Super busy practice! Everything is fine but minor issues. First appointment doc waked in exam…read moreroom early to squeeze me in. Pretty brief appointment. Second appointment he was late and so it also felt rushed (in part because I had another appointment scheduled and didn't expect to be there for 1.5 hours) Basically the timing is just off. That wouldn't bug me if it wasn't surgical. Routine fir docs but a big deal for patients. This is why I'll watch medical lectures and read a lot before visits. Some doctors hate that but I would rather be educated than surprised!

I had been referred to SW ENT for an exam and possible CT scan of my sinuses. I had been on 4…read moredifferent antibiotics from Jan. 29 to Feb. 11. I made an appointment on March 2 with SW Boise ENT clinic. The doctor recommended the cat scan and said he would call with results. On Wed, the 3rd of March, I was told by staff that they were waiting on prior authorization. I called Blue Cross and was told I didn't need a referral for this supplemental plan. I called Medicare and they said I did not need prior authorization. Thursday, the 5th of March, I was able to get the cat scan. Today is Tuesday, the 10th of March, 5:10 P.M. the message in the portal showed results were in their office on Saturday. Counting Monday and Tuesday as work days, I hoped the doctor would call with results and the next steps to take. No call. No information and now I have no patience left for the doctor and the scheduling staff besides Amy Lee who went out of her way to get me an appointment for the cat scan. My experience has been awful and I will no longer cross the threshold of their business. Lori

I contacted A World Of Hearing to see about getting some custom-molded ear plugs. From scheduling…read moreto procedure, the service and care was outstanding. I got my impressions made, and had my ear plugs back from Westone in about 3 days (with rush production). Really great experience, all around.

From the owner: Hearing aid sales and service. Hearing tests.read more

Therapists are good but they cancel appointments when you are almost there on the same day and the…read moreoffice over-billed me and when my insurance company pointed out they were charging me for things that were not permitted they cancelled my daughters appointments. I offered to just pay it even though they the insurance said they were over-billing and they refused to take payment and indefinitely cancelled my daughters appointments

I did get a call a week or so later, from the front office lady who told me they would refund the…read more$106.00 I had paid. And they did refund the total I had paid.

I have gone to Hearing Connection for many years. My Hearing Aids are great and the staff is very…read moreeasy to work with. They worked with my Insurance allowances for hearing aids and were able to keep the price low. HEARING connection takes care of their customers. Since Covid, services have scaled back and does limit the personal contact they have with customers. Hoping when we are past Covid that they will be able to service their customers as in the past. I have suggested Hearing Connection to several friends and they have been pleased, also.

Dustin and the ladies are just simply the best. Make a request or ask a question. If Dustin or the…read moregirls up front can fulfil it or answer it, rest assured they will. Dustin is really on the ball when it comes to answer his emails or returning calls. Even if he is out of town he will respond. If the girls respond, it means that the girls will be faster in response. Thanks again, Dustin and crew!

I'm very happy with the service and the hearing aids. I highly recommend this business for anyone…read morein the Idaho area.

I'm so glad I found this place. I really liked what they said and they had great prices. Gem state…read morewas very easy to find. It's between Milwaukee and Cole.