I'm from so cal where's there are 4 Costco's in a 10 mile radius. Bozeman Costco is a whole lot better than any other Costco I've been to. People are nicer, selection of regional/seasonal items is great (like at any other Costco, if you like it you buy it. Don't wait!) and the pre-made/stand food is fresh. Normally, I'd give this store a 4. Every place has a downfall, Costco's is their tire center. They definitely need more people working out there. I digress. I'm giving this Costco a 5 because they have free Santa pics there every year WITH free desserts and games/prizes. If my littles are happy, I am happy read more

First of all, I love Costco in general. USDA choice and Prime steaks, briskets, and roasts are available for almost half the price that you'd find at grocery stores. Organic whole chickens as well as breasts and thighs. Pork shoulder, ribs, loins, and chops. All at the best prices you'll find anywhere. If you're not buying meat at Costco, you're out of your mind. We get all sorts of other stuff at Costco too. You can get your prescriptions filled, get eye exams and glasses. I even got snow tires for my car here. The prices for a tire change-out are rock bottom - you won't find lower prices anywhere else in town. The best part of this Costco. Even on the busiest days, like weekends or even Black Friday...it's less busy than a San Francisco Bay Area Costco on a Tuesday at 10am. read more

Costco Corporate recently stopped providing windshield washers and paper towels at their gas pumps. I was told there were "safety" concerns. Another employee gave a hint about the real reason: More profit to Costco. They want to move vehicles through with no delay . The more vehicles going through the more gas they sell. Forget about service to the customer. I am sure some accountant in their company has even calculated how much they will save per year by not providing windshield washers and towels. I really question buying gas from them for the $.02 cents I save per gallon. You have hit a new low in greed. Jack Weiss , Bozeman Mt Costco Member for many years read more

This is a great Costco. It's a good size, and it's always clean. The staff are friendly and helpful, and they always have an adequate amount of registers open. This is one of my favorite places to get some shopping done. They also have delicious hot dogs and churros. read more

Was on vacation. With my sister and her two little boys. Came out of the store to find out had a flat tire. went over to the tire center asked if they could put my spare on for me due to me not having a socket for the specialty key for the tires. Told me sense I had not purchased the tires there he couldn't help me. Was unwilling to even put air in the tire for me or even help me find a tire place in the area. fortunate one of the other employees saw what happened and was nice and at least filled the tire with air so I could make it to another store. then when the original guy saw this he started yelling at the other employee that those arn't our tires. What a joke. My family has purchase many sets of tires from costco. The one time my sister buys a new car and hasn't had to replace the tires yet. Costco employee acts like we are not worth his time. I could see them saying no to helping us if they were busy but the only car they had in there was a guy getting air in is trailer tires. with 4 employees doing nothing! read more

Out of the three years coming here I've never been so disrespected by a store. Yet doesnt help when they cycle through so many people. About 6months ago I had came in with my 8week old puppy and had just bought her so I came to Costco to get a bed puppy pads and toys. She is for my dad who is a retired vet and she is his service dog .At the door the lady was so rude about letting the puppy in. Finally brought manager over and he let me in told ke I couldnt have dog in cart or floor. I said that's fine I have a few things to grab for her. Not even 2 mins in the store and a full cart of stuff 4 of them came up and stormed me telling me i had to leave so I did. Didnt get a damn thing from them. To where my dad called then complaining that we couldnt even shop there without he harassed. They sent us a letter in the mail explaining we will get better training on our staff when it comes to service animals. With a 20$ gift card saying sorry, my sad straight laughed and said what cheap basterds. Well today, right now, I am here at the store and there is a guy with a freaking dog in the cart! No service dog,either! Not one person said a word to him. Like seriously, what are you running here? I'm very upset! I'm about to cancel my card and go to Sam's club. Yes I'll drive to billings to have better service. read more

Do NOT use the tire shop. Terrible experience. The staff is slow moving and lacks and ability to interface with customer. They will try to sell you tires (full priced) and yet can't mount for at least a month. You are better off using a local shop. read more

I love Costco! But Michelle is rude and kind of ruined my experience here. Don't work in customer service if you're going to be sassy.

Just wanted to update my review. In case anyone was wandering Costco is still crushing it! The service here is still exceptional, selection always interesting and my only complaints are the following: -Start selling diesel fuel -Start selling Ammo Please, Please, Please bring back the Bran Muffin in the bakery! Yes I can make a muffin as good at home, but sometimes I just want an obscenely large bran muffin on the ride home! Seriously though these folks are doing something right, keep up the good work. read more

One of my favorite stores! I love their meat department.

I pay all this money to be a member and I can't even pump gas when I want to? 9:30pm on a weekend and no gas allowed. That's fucked.

Don't buy tires here, staff is rude and they can't balance the tires if you need a balance you have to pay to have it done elsewhere and then they refund you. Additionally, they incorrectly aligned tires which resulted in damage to car chassis, cost $700 to fix. Costco wouldn't take responsibility for damage and stated that I probably hit something with my car, which I did not. When I went to get my tires replaced because they had a 50,000 mile warranty they would not replace them because of the irregular wear caused by their misalignment. Tire center was very rude, and did everything they could to drag their feet on checking my tires. read more

I didn't know that the berry smoothie was replaced untill I ordered a berry smoothie and was surprised with the worst cold drink I think I have ever tasted no warning no signs for a new smoothie just a 106% price increase for an awful drink I will never order again. One of the main reasons I went to Costco instead of other stores! Fail Costco fail! read more

I wish it was possible to give the tire center a 0. I was there on 10/13/16 and dropped my car off for a rotate and balance.came back to paint peeled off my bumper and huge scratches all over the back bumper. Their preinspection work sheet said nothing of the damage and i picked it up immediately after it was finished. They had me fill out an insurance claim form and their insurance company says they have no liability, that it probably just got hit by another car. I requested video surveillance and they claim they don't have ANY! Hmm... this isn't over costco tire and you will fix the car you damaged in your care! read more

We have been loyal Costco members for 20 years, but the tire department here in Bozeman is #1 for rudeness. I needed to have my tires, which we bought at Costco after we were rudely treated during the sale, rotated. I had to wait over 4 hours for them to finish. The associate told me I should have made an appointment. Well, it is time to rotate again, and when I called to make an appointment, I was told no appointments today or for the next 10 days out as they were booked. He them added my best choice was to come and wait! What, wait another 4-6 hours for the same rude service? Are they so understaffed they cannot assist customers? I think the person in charge of hiring needs to re-think those who are in the tire department. read more

Costco is always the best, except in this case. If you need help unloading or loading a large item (I just did both), you're better off trying to do it yourself. The women that are working out in the parking lot are wonderful and help immensely. The man at the door who tells you to "go find someone out in the parking lot to help you load" is extremely lazy and quite rude. The guy I did find to help unload and then load my truck was very bothered by the fact that he had to help. Everyone else in the store is extremely nice and helpful. The two men that I had to deal with on two different occasions and days were just rude! Of course, I'll go back because I have a membership and I love everything else about Costco. Too bad a few have to ruin the great vibe they usually have going on at these stores. read more

Took my vehicle into the tire center to have my tires rotated and rebalanced. On the way home noticed a shake in my steering wheel which was previously not there. As I was going out of town the next day I did not have time to take it back nor was I Inclined to wait another hour. Ended up taking the truck to an alignment place in idaho and they found both front wheels way out of balance. As I have new brakes and rotors, Iwas sure it was a balance problem and nothing more as they confirmed Spent $25 to have the front tires rebalanced. Haven't had a chance to go back to Costco before today. Told the guy behind the counter, who happen to be the manager, Steve of my problem and laid the receipt from the place in Idaho on the counter. First thing out his mouth was "I'm not paying for that". I told him I was not asking him to pay for it, but merely wanted to point out the problem as they either had an equipment problem or someone back there who did not know how to balance tires. Bottom line is he had a very defense attitude which I did not appreciate. To his credit he did say they would've happy to fix the problem but the guy really needs to lose the attitude. First problem I've ever had with Costco read more

This is the perfect place to get a lot of something fast and with little cost! They offer almost everything. Food? Yes. Clothes? Yes. Pharmaceuticals? Yes. Random boat for only 700 dollars? Odd but yes! The parking is good and the store is huge! Happy shopping! 5/5 read more

I love Costco but this tire center is terrible. They will try to use any excuse to not provide the warranty they sell tires with. The tire dept manager made up policies to my face and when I brought in my paperwork and called him on it he just shrugged. He claims that if they do not rotate the tires themselves, even when the wear is even and perfect throughout, they will not warranty tires. He said it was Costco policy and that it was in the fine print on my receipt. Guess who keeps their receipts? It is NOWHERE on the receipt. BTW, it takes days to get an appointment to have your tires rotated, so I pay to have it done elsewhere. How can I have them rotate my tires when there is NEVER an availability? read more

We needed to order a mass amount of burgers and buns recently, and (per usual) waited until the last minute. Ken jumped right on it, gathered hundreds of burgers by the next day, got an extra shipment of buns in to make sure we were covered, and had everything waiting! Customer service is great here (cashiers are always very friendly!), and I am very grateful for the prompt help we received! read more

Good variety of product. Good prices on bread, meat and some other items. Deli items like the roasted chicken, pizza and smoothies make for a nice quick dinner or lunch. read more

To be fair this review does not reflect my opinion of the local Costco or its employees which I have always been happy with. After purchasing an item from Costco online that required delivery through a third party contracted by Costco I spent three days in three weeks waiting for a delivery that was rescheduled at the last minute. Each week it was promised by the horrible third party delivery service (Redman Van and Storage-Billings, MT) that Costco apparently has to depend on to get the product to their customer. Each week that promise was not fulfilled and each week another date was set that I had to make sure I was home for deliveries that never happen. It is hard to fathom that such a huge power house company like Costco is so powerless when it comes the expectations they can have from locally contracted companies representing them. It is worth noting that we had another purchase from Costco online two years ago that required the services, or lack there of , from Redman Van and Storage. After much agony and attempts at patience with the situation we have now cancelled the second and final order from Costco Online. Save yourself the headache and heartburn. I'm not one to usually be the squeaky wheel but I hate for anyone else to have to learn this lesson for themselves. read more