The owner is so kind & currently only plans cruises at the moment. But he was super helpful and…read moresaid he'd send my info to colleagues that could help me out. If you're planning a cruise, this guy seems like a very helpful and kind person to assist you!!

I agree wholeheartedly with Alena's review. We discovered Richard through a webpage called Cruise…read moreCompete. Richard provides incentives that are, on average, better than or comparable to other travel agencies. But where he excels is in customer service. As Alena states, he is a very patient agent. His knowledge of the cruise industry is second to none. Best of all, he has contacts within the cruise industry that made him invaluable during a recent dispute we had with one of the cruise lines (which shall remain nameless). We are customers for life. Give him a call when booking your next cruise. You can thank me later.

We have used Metanoya for cruise events. The CEO took it upon herself to design a very special…read moretravel experience. Every detail was covered, from customized T-Shirts for the group to surprise tokens and gifts at each stage of the travel. Every time I have used them, the end results has been FUN, FUN, FUN. I definitely recommend Metanoya Travel & Events for destination travel and for any event you might have coming up. The staff will exceed your expectation!

From the owner: We are a boutique travel agency specializing in helping you create the best vacation and getaway…read moreyou've ever experienced. Our team will customize unique, luxurious travel packages that will not disappoint. We will help you plan an unforgettable vacation. You share your idea and we'll help coordinate, plan and manage the rest. Metanoya Travel & Events knows that planning a trip can be time consuming and draining, but with our knowledgeable team, all you'll need to plan is your wardrobe for your one-of-a-kind getaway. We will help you with your travel budget, guest coordination, event details, and everything in between. Metanoya Travel & Events is committed to transforming your destination experience.

Saby arranged travel and accommodation for a member of my family that was traveling solo in the UK…read more He took the time to listen to what we needed and secured a trip that was exactly what we were looking for. He was prompt, courteous, and professional. His communication throughout the process was timely and thorough. Saby, I can't thank you enough for the peace of mind and care you provided throughout this experience!

From the owner: Cruises and Vacations concierge. Saby specializes in…read moreEuropean Tours and Cruises. Tours All Over Europe, River Cruises on Danube, Seine and Rhine. Ocean Cruises on Mediterranean, Baltic and North Sea. You will get expert help in Cruises to the Caribbean, Alaska Land Vacations in Mexico and Caribbean, beyond. Cruises and Vacations travel agent, An independent agent with Cruises & Tours, Unlimited, a Travel Leaders Network affiliate agency

Loooove VIP Tour! I booked all of my travel arrangements for the World Cup and they were so detail…read moreoriented. I didn't have to worry about a thing, except for enjoying myself. Obrigada!

We are back from our trip, and it was fantastic! Every transport was made without a hitch. The…read moreguides in Iguazu and Salvador were excellent. The add-on dune buggy day in Natal was a lot of fun, and the Amazonia excursions were interesting and exciting. And, while we liked some of the accommodations better than others, we would stay in any of them again. And, we saw USA get 4 points in the Brazil 2014 World Cup---enough to get through. Thanks so much for your help!

Thank you for your response Nadja C. I am actually in need of assistance. I was asking the…read morequestion on here in hopes someone who is dealing with the same issue I am would speak out. I do apologise for reaching out in this way, but I am at a loss of what to do. I have booked a trip through one of your agents and I'm very unsatisfied with the services plus. I'm hoping that a supervisor or owner can reach out to me and be of better help and be more knowledgeable. Is there a direct number I can call to for a supervisor/owner? ( I don't want to put my personal info here) I really appreciate any assistance you can provide. Thank you Carla Scarbrough

From the owner: Finding the right travel agency can be challenging. Duluth Travel is your go-to resource in Duluth,…read moreGeorgia. We provide comprehensive travel management services for corporations, associations, and other organizations with global business programs. When it comes to providing the latest in travel technology, we've got you covered. Call us today for more information about business travel!

My husband booked a flight to Korea due to my father-in-law's critical health condition. The…read morerepresentative who initially helped him, Olivia, was extraordinarily kind, and we had a pleasant experience in the beginning. However, our nightmare began when my husband received an incorrect message from Delta Air stating that the flight was delayed by 4 hours. When we arrived at the airport based on the reported delay, we realized the original flight had never been delayed and had already departed. This caused my husband to miss his flight to Korea, a very urgent family trip. Seoul Travel International has an emergency number, which initially made them seem reliable. (We contacted their after-hours number to verify the delay.) However, after leaving a detailed message asking to confirm the delay, no one contacted us or called back. When we called back during normal business hours (around 10 a.m.), the owner of the travel agency displayed a complete lack of humanity and insulted my husband, sarcastically calling us "so smart" for relying on the Delta system message instead of going to the airport despite the reported delay. When we pointed out that no one responded to our after-hours emergency call, he bluntly and falsely stated that we hadn't left a text message, even though their email never mentioned text messaging as an option. The owner also stated that they had no reason to assist us or bother to care, and that we had no choice but to rebook our ticket, whatever Delta Air demanded. He even specifically said that if the rebooking cost thousands of dollars more, we would have no choice but to pay it ourselves because it was our fault for relying on the Delta Air message. Luckily, without any help from Seoul Travel International, my husband was able to rebook for the next day without any additional cost, and he arrived only a day later than planned. This travel agency, especially the owner, was incredibly rude and insulted my husband, making us feel even worse with his inappropriate, sarcastic comments like "sooooo smart." I will never use this travel agency or recommend this horrible place because of their rude treatment of customers.

From the owner: *Best Airline Ticket Price to Seoul, Korea *Best Airline…read moreTicket Price to Incheon, Korea *Best Airline Ticket Price Worldwide *24 hour Emergency Airline Ticket *Emergency Airline Ticket *Last Minute Airline Ticket *Lowest Airline Ticket Price *Lowest Airline Ticket to Incheon, Korea *Cheap Airline Ticket Worldwide ** Best Korean Travel Agency **

I'm very disappointed in Vacation Network Inc and Seaside Vacations from the Outer Banks. My…read morereservation is 5/23 - 5/31, 2020. I have tried to postpone this visit because no restaurants, bars or Welcome Centers are open. Dare County opened on May 16, 2020 but only minimally. Seaside Vacations and Vacation Network refuse to work with me. I have a 3000 mile drive to visit Nags Head. It is difficult to justify this drive when the majority of the island catering to tourists is closed. I would have spent a lot more tourist dollars later this summer, fall or next spring had I been given that opportunity. My reservations with Seaside through Vacation Network Inc are very disappointing. I cannot recommend this company to anyone. The previous reviewers are correct. Lots of beautiful places to stay are presented in their slides during the presentation, but these are NEVER available even with 1 year advance planning. After this experience and with increasing frustration of available properties, it will be hard to justify paying my yearly fee this July.

Don't ever sign anything with Vacation Network inc. Absolutely horrifying customer service. I…read morehave never been so insulted in my life!!!!! My family and I just took a trip through Vacation Network Inc. to Disney World in Florida the week of March 11-18 2017. They secured us a place at the Floridays Resort. While we were at the Resort I noticed one night after we got there that my one sock got wet as I was walking into the master bathroom. At that point I thought there must have been something wet on the bathroom floor but to my dismay I did not find any water on the master bedroom bathroom floor. I moved on. We spent our time at the Walt Disney World parks all day and night. On Monday night around 10pm, after being at the park all day and night, I plugged my cell phone to charge in the master bedroom plug next to the night stand and noticed the carpet was wet from the top of the room next to the night stand all the way down the wall. The bathroom was on the other side of the wall. I pointed it out to my husband. The floor was wet enough to get my sock wet but no puddling noted when u stepped on the wet areas. Previous to our trip we were sent an email form Vacation Network stating if there was anything we needed that we could not contact the front desk of the resort and to contact this special number. Here is the email: Attached, you will find the check in instructions for your upcoming trip. Please read and print the instructions as it contain very important information for your check in. Our emergency phone 1-800-654-4010 is always available during the weekend. Please acknowledge receipt of this confirmation. Thank you for using our services, please call us if you need further assistance or have any questions. We look forward to helping you again in the future. Have a wonderful trip! Regards, Thanks & Regards, Angie Vacation Network, Inc. 3296 Summit Ridge Pkwy Bldg 1900 Duluth GA 30096 678-473-0343 (Office)ext 103 678-473-0344 (Fax) www.vnivacations.com The next morning my husband contacted the number and reported that one we had no shower pressure in the master bedroom shower and the wet carpet. He was noticed that the business was not open and that they would have to call him back after 9am. He was contacted back and we reported our findings of the shower and the wet floor. Vacation Network had a contractor come to our unoccupied room to check our reported issue. When my husband got a call back he was told no leak was found and that we overflowed the tub. We reported that we never used the tub at all! Then on top of that insult the shower water pressure was never fixed! A service technician was arranged to come out and clean the carpet. Which we were very clear on the phone and I told the technician we never used the tub. After we got ho,e from our vacation my husband saw that the Vacation Network charged us $573.00 for damages, damages we did not cause and as a matter of fact the carpet was cleaned and then it dried so nothing was damaged! My husband and I called and were both told on separate occasions by Ravin that we overflowed the tub because the plumber did not find a leak and suggested that the tub may have been overflown. We explained several times that we did not use the tub and we called as soon as possible after we noticed the problem. Which according to Vacation Network because we did not call the first day we were there that we did it. This is obsurd! One, how can u call something on the first day if you don't know it is there and two, we did not use the tub and lastly why would we call to report the wet floor if we knew it was wet cause we supposably overflowed the tub! Yet somehow they feel as if it is appropriate to say we did it with no proof! I was also told that the number provided was a 24hr number. As u can see from the email, no where does it say it is a 24hr service and when my husband called they told him they were not open and we had to wait for a call back. I was also told by Ravin that there cleaning service would have noticed the wet floor. I explained to her unless the cleaning service is walking around without shoes on or gets on their hands and knees and feels the carpet (everyone knows they don't do either one of them) they would not have found the wet carpet. I also explained to Ravin that it is not standard practice when I go on vacation , and I doubt anyone else, to crawl around and feel every square inch of the floor to find out if it is wet. I was then told that Vacation network was passing along the fees that were incurred to fix the wet floor. The wet floor that we did not cause yet apparently they are saying we are lying. As a company it is their responsibility to maintain the property and not pass that cost to the customer. At no time were we ever notified if a service person was called out to the property that we would be responsible for the cost. This has been the most horrific customer service ever!