All the staff are very friendly in here and it's usually a very pleasant place to be. Except Jane! She has been rude to me virtually every time she has served me.
The cleanliness of the place isn't great. When tables are cleared they are never wiped and are very often sticky and covered in crumbs. Sometimes you have to clear your own table because they haven't been done. The sofas can be sticky and crumby too which is unpleasant to sit on. And more worryingly I am always getting random black bits when pouring out the last of my tea?! I now always leave the last bit, but at £1.75 a pot is a bit of a waste of money (not to mention good tea!)
If it wasn't for the friendly staff, I'd only give it 2 stars read more