A great place to meet up with friends over a cup of coffee, lunch or afternoon tea. Pleasant staff…read morewho have never made me feel rushed and who are willing to assist when asked.

When I got there I found out it shuts before the advertised time on the web. When I pointed this…read moreout the waitress didn't care a jot even though I pointed out this could be very disappointing for customers coming from out of the area. I have several food intolerances so when asking about the ingredients in their homemade cakes I got a message back via the waitress that she can't guarantee the cakes were free from what I was intolerant to. As people with food intolerances are always ending up having to go without gorgeous food, I asked if I could have more detail of what was in the cakes so I could make a decision on what it was I could or couldn't eat, just in case there was something I could have. This was very obviously an inconvenience to the waitress and the manager who had baked them. She tried again to say she couldn't guarantee anything because obviously this was the quickest way to solve the issue for herself, but after explaining that I'd like to try to see if there was something I could eat, it was again very plain that I was wasting her time. It was late afternoon and they weren't busy, so I would have appreciated a couple of minutes of her time without the attitude. After finding out there was indeed a piece of cake I could eat, I sat down to enjoy it only to be served it with more attitude by the waitress. If she could have got away with grunting at me I sure she would have! I unfortunately had to ask for a pot of hot water as the tea didn't come with one, and AGAIN got a look saying 'are you bothering me again?!'. Cleanliness was also not great with tea-stained table clothes, dying roses on the table, and also dust on the teapot holding the roses which was next to an open sugar bowl which no doubt had the same amount of dust in it! Also, amazingly, a dog walking around the kitchen area with it's bed behind the serving counter!! (Yes, I am about to inform environmental health dept!!) Lastly, my table was being cleared before I had finished. I did notice however, that the other table still in there didn't have their table touched, so I'm guessing that was a touch of nastiness from the waitress also. I was there looking for a place to take 18-20 friends for my birthday which is coming up soon as we fancied a gorgeous afternoon tea, but we will definitely be going somewhere else after that experience!

If you're in Hertford looking for some coffee or tea or even a nice lunch, but not looking to go to…read moreone of the popular chain coffee shops, then this is your place. I was looking for a place for a nice desserty-snack sort of thing when I was walking through the centre of town and this was just the right place. I had the chocolate log since it was so close to Christmas, and it definitely satisfied my craving for something sweet. There is ground floor seating with two more levels above that. We were able to get a seat by the window on the second level (or was it technically a mezzanine, not sure). The staff here are very friendly. They had some great options for sandwiches, weren't serving them later in the afternoon. I would definitely love to stop here for a sandwich lunch next time I'm in Hertford.

Wonderful gluten free cakes on offer. Well worth the drive out to find this gem in the countrysideread more

From the owner: At We R Cakes Vintage Tearoom we serve homemade cakes, afternoon teas, cream teas and homemade…read moresoups. (Afternoon/cream teas need prior booking) private parties catered for.

Really good coffee with beans roasted in small batches on site and available for sale. Espresso…read morebased drinks artfully presented. Selections of pastries and sandwiches.

Currently without a sign - was briefly Memz Cafe. Little chef type food and a lingering smell of…read moreshort order food on your clothes.

Calm place to wind down or do some work. Food is a bit overpriced but good for quality. Wifi is…read moregood for what it is. Sweet stuff are a nice booster for the day, sandwiches are decent. Friendly staff too! Nice place overall/

All the staff are very friendly in here and it's usually a very pleasant place to be. Except Jane!…read moreShe has been rude to me virtually every time she has served me. The cleanliness of the place isn't great. When tables are cleared they are never wiped and are very often sticky and covered in crumbs. Sometimes you have to clear your own table because they haven't been done. The sofas can be sticky and crumby too which is unpleasant to sit on. And more worryingly I am always getting random black bits when pouring out the last of my tea?! I now always leave the last bit, but at £1.75 a pot is a bit of a waste of money (not to mention good tea!) If it wasn't for the friendly staff, I'd only give it 2 stars

I hate coffee. I WANT to like it--it smells fantastic. The idea of it is cool. But it just…read moretastes like poo. Therefore I am a tea drinker. And there's nothing I like more than a chai latte with a shot of vanilla. Mmmm... My husband and I are now Caffe Nero regulars and we fill up our loyalty cards at least every other week and enjoy a free drink. They also do lunch and the sandwiches and soups look lovely, though I have yet to try them out. Cookies, muffins and other yuminess are available as well. There is both indoor and outdoor seating. Along the front windows are the nice cushy chairs, but you have to fight for those! The one downside is the hours--along with the rest of this town, they close up shop at 5:30. And if you walk in one minute past 5:00, they defintely let you know it!