My hair didn't turn green or anything, but it was really expensive to ultimately look like a single…read moreall over color, darker than what I wanted, and is not similar to what I asked for... so now waiting hoping it fades. I share this- if you're trying to gradually move back to a brunette- this probably isn't the right salon. Below are photos after the initial service, after the correction (photos after initial service were shared with salon), and the inspiration photo. I reached out to Rooted Culture regarding my correction for advice and was told "we're not a good fit". The person delivering this message was very nice- but not what I expected. While I agree, it's left me to navigate the aftermath alone. I had a consultation with Charlie regarding what I wanted to accomplish, reviewed pinterest photos, etc. I brought a singular inspiration photo to the service appointment. I was candid about the over highlighting of my hair historically and my desire to get back to a brunette with highlights vs dark blonde with highlights (which is where I started). When my hair was dried- 1/2 of my head had more highlights than the other half. There were chunky very bright blonde pieces at the front and the distance from scalp to initial highlight was very long. I mentioned the dark roots and uneven highlights, but I slept on it. I called back to correct on Wednesday. They fit me in the following Monday- awesome. I should have slowed this appointment down- so we were on the same page. Because I was slotted between clients, it was rushed. Charlie started adding low lights- I mentioned focusing on the bangs because that was my greatest concern- the heavy contrast. Charlie then started to ask me what we should do- I told her I didn't know. a gloss was suggested. Ok sure. Charlie showed me some hair swatches- "which one?" She recommended not going below a 7, but again I told her I don't know. I'd like my hair to be more blended vs high contrast. So she mixed a 9 and 8 (was that the right choice-idk- my head was in a wash bowl). So the gloss stayed on for 4songs- 12-15mins, but was applied to my whole head vs just the bang area. I mentioned that to Charlie that I thought we were only applying to bang area., she mentioned wanting the color to be consistent. End result is the dark hair color in the photos. Again not the end of the world or blue, but nothing like the inspiration photo or my expressed desire to keep some dimension.

I needed to get in outside of the place I normally go and was happy to find that there were some…read moreoptions available within a reasonable timeframe. The space is modern and stylish. My stylist was able to assist with what I was looking for. I felt the process was a bit high for the level and was different than what I thought I'd selected but I appreciates that they confirmed what the process would be before moving forward. I guess maybe what I wanted was a little different than the options available on the site. I'm always a little unsure what to select when I book hair appointments online.

This salon is amazing!! I just moved here and I am really picky about who I let touch my hair…read morebecause I'm a blonde and stylists can ruin your hair and damage it super badly. Brooke is AMAZING! She brightened my blonde, got rid of some gold tones I had, and blended my roots for me so I can go a little longer when it comes to growth. My hair feels so so soft and healthy even after a full lightening sesh. She is also super sweet and fun and easy to converse with which makes the time go faster!! The vibe here is awesome and all the products smell delicious.

I just wanted a haircut. She did cut it right but she didn't cut it the way I wanted it, way too…read moreshort and now I've been crying. This is a bad haircut place and the lady that did my hair was new. Maybe get more lessons girl. like I wanted 2" off and u give me 4" there is a big difference, get better stylist

Sami has all your salon needs covered. All hair services, body and facial waxing as well as…read moremanicures, pedicures and touch therapy. You won't find a nicer person to care for you and her styling is unmatched.

The best stylists around! Every single one of them knows what they're doing and does a fantastic…read morejob. They truly listen to you. I've been coming here for years and don't plan on going anywhere else. I started coming here because another salon messed my color up so badly my hair was orange. Sojo fixed it and made it a beautiful blonde. I couldn't be happier with every service they've provided. Aside from great stylists the atmosphere is comfortable and decorated very well.

Had my first, and definitely not last, hair cut here today. Laurie was awesome, and really gave me…read moregreat tips on my curly hair. She listened to what I wanted and made my hair better looking than any other place has accomplished.

A bit of a weird experience. I almost didn't leave a review but it's been a couple of weeks now and…read moreI'm still irked thinking about it. Haircuts aren't cheap, and I came in for a trim and to get rid of split ends. I voiced that I didn't want to lose a lot of length (I have curly hair so length is important) and how my hair does better when it's cut dry so we can see the split ends. The hairdresser I was working with did some initial cuts and then told me to wait while she went to prepare the hair wash station. While she was gone I noticed there was a good amount of split ends I could still see and so I pointed this out when she came back, basically asking her to take another look. She told me that there would always be split ends because she "doesn't have time to look thoroughly" which felt weird since I am quite literally paying for your time to help with this. Just rubbed me the wrong way a bit, I found even more split ends when I was done. I think it has to do with expectation management -- just tell me how based on my hair and the split ends we might have to lose more length than I anticipated so I can plan or figure out what matters most.

I get my eyebrows done here and have had a good experience every time. Very personable and…read moreprofessional staff that do a great job. The only negative is the location they have to do eyebrows: depending on the time of day the sun is fully shining in your face so even though you have your eyes closed to get your brows done you'll still get blinded before/after. I've always made my appointments online, which is great. If you want to schedule with a specific person, you may have to do it ahead of time, but I always just sign up for whatever appointment is available for the time I want. I've never had an issue getting an appointment for the time I want.

I have been going to Duncan Edwards on and off for years and have been satisfied with the results…read moreuntil my last visit. I scheduled a full head of highlights and half way through Aaron told me he was only doing a partial. I trusted his "expert" advice and went with it. When he finished the partial he showed me the front and it did not look too bad. However he did not take the time to show me the back. When I got home I checked the back in the mirror and it looks terrible LOL! No wonder he didn't show me the back!!! The front of my head is highlighted and the back is brown!!! I'm now an official freak! I'm going back to have it "fixed" and I will update the review afterwards. Fingers crossed :P I do not recommend it to anyone, unless you want to be a freak like me. Cheers! So I went back at 10:45am which was agreed upon verbally with Aaron. However, when I went back they told me that it was 12:45pm. I was fine with it, but when I asked to be given a card to have proof of the the time the front desk attendant told me she couldn't. So I insisted since I did not want to have to deal with the time being "wrong" again and eventually she prints the appointment details out. So I leave and come back at the updated time and Aaron and I start to argue about my hair. Basically he would not apologize and admit that he jacked up my hair. So he says it's best if I leave and get a refund. Which is fine by me. But then right before I leave he says that I was rude to the front desk attendant and calls me disgusting. Wow! I did't say anything rude to the front desk attendant I just insisted on receiving a card for the appointment so I would NOT have to keep coming back at the "wrong" time. No idea what he was talking about. But he is disgusting and this business is abusive. I would't recommend Duncan Edward European Hair Design to my greatest enemy.

I've been going to Duncan Edward for probably 12-13 years. I can't say enough good things about…read morethis family run business. Now the original owners are retiring and the kids are taking over. Super excited for all of them and their new adventures. Highly recommend their hair services. They will always go above and beyond to take care of their clients.

I am so thankful to say I am a customer of Lana for about two years…read more She has an amazing personality topped off with the know how of hair care. She uses great products, does great highlights for my fine hair and I love the way she cuts and styles my hair. I know she has been taking great care in making sure her customers will be safe once Covid-19 regulations allows her to take care of her customers hair again .....I cannot wait. Thank you Lana for all you do.

From the owner: Full Service Spa: Blow Outs…read moreCut & Color Balayage Highlights Lowlights Keratin Treatment Brows & Lip Waxing Hair Replacement - Men & Women Extensions Special Order Wig & Wiglets Hair Pieces