I had my hair cut by Colleen last week after my friend suggested her, telling me "Colleen is very…read moregood." What an understatement. My curly/frizzy unruly hair has never looked better. Colleen fixed her gaze on my hair and I could see her thinking. She exudes confidence and creativity and is nothing short of a magician with her shears.

My doctor always had these super fun awesome hairstyles and I finally asked who she goes to it is…read moreColleen. I had a bad experience many years ago was afraid to let anyone touch my hair . I am so glad I found this shop. Colleen diagnosed a problem of chlorine damage that I thought was from thyroid problems . She gave me a treatment and my god it was awesome how good my hair feels now . She also knows how to cut curly wild hair she is super fast and super efficient . I have lived other places and she cuts hair like when I lived in Vegas absolutely knows her stuff is passionate about her job and very fun and sweet to talk to. Her prices are very reasonable for the level of care and wonderful cut . Great shop and great location Thanks CK Hair

This salon is amazing!! I just moved here and I am really picky about who I let touch my hair…read morebecause I'm a blonde and stylists can ruin your hair and damage it super badly. Brooke is AMAZING! She brightened my blonde, got rid of some gold tones I had, and blended my roots for me so I can go a little longer when it comes to growth. My hair feels so so soft and healthy even after a full lightening sesh. She is also super sweet and fun and easy to converse with which makes the time go faster!! The vibe here is awesome and all the products smell delicious.

I just wanted a haircut. She did cut it right but she didn't cut it the way I wanted it, way too…read moreshort and now I've been crying. This is a bad haircut place and the lady that did my hair was new. Maybe get more lessons girl. like I wanted 2" off and u give me 4" there is a big difference, get better stylist

I had Mary, she is suppose to be one of the top stylist. I have never had such a bad hi-lite and…read morecut. She put hi-lites in about an inch from the root of my hair. ( Done intentionally, in my opinion to get you back earlier.) I showed her several pictures of what I wanted and did'nt want. She does what she wants and that's that. I saw the inside of her drawer and the combs were filthy! I had someone from another salon fix my hair and they thought she actually forgot to complete the cut!

I visited the salon at JCPenny, East Towne Mall in Madison. I had some trouble setting an…read moreappointment and finding the right person so I called and the person who I originally scheduled with. She told me that there was someone better suited to do what I wanted and switched me to her schedule. Stacy answered and set me up with Kimberli. she has been doing hair for 35 years. I have hair down to my waist and have been trimming it myself for about a decade. It is heavy and pulling out the natural curl so she did a piggy-back perm. She was absolutely lovely - she rolled my hair up faster than I thought possible, all the while chatting and being friendly, funny and sweet, like an old friend. When she was done, I felt like I had my hair back again. I highly recommend her to anyone with really long hair who wants to keep the length and get their bounce back. Thank you Kimberli, you were amazing!

Large house turned salon. She also has a lot of boutique items inside for sale…read more Price point seemed on point for the color, but high for the hair cut considering she didn't offer to style it or anything. $58 for color, $40 for the cut. Timing was extremely awesome, in and out within an hour for cut and color.

Got my eyebrows waxed and tinted here by Brittney, and absolutely LOVED the results. The tint was…read morenatural looking, a great color match, and lasted me a solid 4 weeks after following care instructions. I highly recommend going here, the atmosphere is relaxing and definitely has cute boutique vibes.

Torrie Joette, by far is the best! I've been seeing her for over 8 years now and I have never had…read moreany issues with her. I used to be THE fussiest person with hair until I met Torrie! She seriously listens to your needs and wants. She uses techniques and tools you do not see in most places. If you ever see Torrie, you will never go to anyone else ever again. Trust me! Shes the best

I was a client of Torries for 10 years. She was great until the last 2 years when she became…read morerushed, distracted and frequently screwed up my hair! I had always loved my hair appointments but I started to dread them and became filled with anxiety wondering if my hair would be too short, uneven or if the color is messed up! I tried talking to her about this 6 mos before leaving and she blamed it on the fact that she has to cut my time down bc she gives me a discount! She also said I needed to come every 4 weeks to make up for that. Then how is that a discount!? So I started coming every 4 weeks but nothing changed, in fact it got worse! The last time I was there she was all stressed out about the covid regulations and yelled at me 2x during my appt! I had no problem with the regulations, I'm a nurse and have bn dealing with them for 3 months already! I emailed her letting her know why I wouldnt be returning and she said, "unfortunately this cant be fixed". No apologies, no affect on her losing a client of 10 years! It is disheartening when someone you have been going to for 10 yrs decides you are not worth their time, even though you are paying for their time!

I really didn't want to leave this review, but I feel as though people need to be aware of this if…read morethey are looking to book with Angie. I went in wanting a vivid partial, but she convinced me to do some really soft highlights that were super natural just to add a touch of dimension because of life circumstances. During my consultation, she said that was totally doable and suggested some partial baby lights. I let her know that sometimes my communication is a little poor and needed a bit of over explanation; she again said it was totally fine, and she could handle it. This was my first time getting highlights, so I am unfamiliar with the process. Not once did she check in with me about the tone or the shade of the highlights during the appointment.  After getting my hair styled, I had a bright (almost) platinum money piece. I was a bit surprised, but asked if she could just tone it down a bit. She immediately said she wasn't going to be in that weekend; I had no issues with waiting a week. I bought the amazing shampoo she recommended, thanked her, and went on my way. Went in the next week and had the roots blended and the tone brought closer to what I wanted. She dried the front, but it looked the same to me since the lighting in there is front lit and harsh white. It didn't help that the hair behind it was wet, so it was darker, which made the dry pieces look lighter. She told me to be brutally honest at the initial appointment, so I very kindly said I wasn't sure since it looked the same. We agreed that it was the lighting and that I would go home to check. This was after she monologued for 5 minutes about how she's a Malibu Barbie blonde specialist and not someone who does subtle blonde, that maybe I wasn't a highlight person and I should seek someone else (even though I had already complimented her multiple times on the highlights outside my bangs, I just didn't want the money piece). I Ieft after saying thank you and felt awful for voicing my concerns. Once I got home, it looked absolutely fantastic in better lighting. I shot her a text thanking her and apologized for not being able to tell in the salon. If it had been left at that, it would have been fine. I wasn't going back anyway, but I didn't feel compelled to write a review since, in the end, my hair was fine and I was treated fine. In the morning (yesterday), she responded, saying that we wouldn't be a good fit because she is an anxious person (basically telling me not to come back despite me being very patient, kind, and understanding). This was very unprofessional considering she told me to be honest and I was nothing but kind through the whole process. I am very disappointed that she did not turn me away during the consultation or even before the appointment when I made my needs as clear as possible, and she realized she wasn't a fit. I wish she had advertised that she was a "Malibu Barbie Specialist" at that point, or at least recommended me to someone else in the salon. Now I feel very unwelcome because of how she treated me during the adjustment, and the comment made in the DM's. Needless to say, I will not be returning, even to buy a refill of shampoo. :( TLDR:  Went in for a subtle natural highlight. I was told it could be done (with great enthusiasm) and I could be accommodated, just to later go in for an adjustment to be told I should've expected it since she was obviously a "Malibu Barbie Blonde Specialist." *Side note: I don't need a response from anyone; I just wanted to share my experience.*

The woman who cut my hair was nice, but I had asked for a low maintenance cut and that's not what I…read moregot. I couldn't replicate what the stylist had done, so I called (as my stylist said I could) and asked to have my bangs shortened and the hair flicking out over my ears taken off. The receptionist said I needed an appointment (even though the trim to make my haircut better would take under 5 minutes) and she could not get me in on any of the days I had time to go. The receptionist was less than friendly and definitely not accommodating. So, I will go to holiday parties with my shaggy hair and let people know I went to The Loft.

Ok, so I haven't been to the salon yet. Why? Because I live 2 hours away. But I can attest to the…read morequality of service. Kelly is a dear friend and recently helped me discover new hair products for my dry and damaged hair. She saved the day with the Awapuhi Wild Ginger line! She arranged for me to receive the product at home and followed up with me to make sure it was working for me. I am a follower of the salon on Facebook and won a half price haircut! I can't wait to head down to Madison and redeem it. Do yourself a favor and Experience true customer service and visit Kelly today. You won't be sorry. I guarantee it!!

Love it! I was growing tired of my previous stylist and thought I'd take a chance with a Groupon…read morefor a cut+conditioning treatment at The Experience Salon. I had bought the Groupon with the intent of saving it for a 'rainy day' and ended up redeeming it after I had a bit of a fiasco with an at-home color kit (think jack-o-lantern orange and black). I made it very clear when I scheduled my appointment that I was going to need some serious time to right this wrong... I was so amazed with the results! She did a phenomenal job on the color, super rich and glossy, no trace of the jack-o-lantern print. I have very long, thick hair that is naturally a very mousy brown color; Kelly is great at keeping my color believable, yet striking -- also, my hair has never been healthier. I get the conditioning treatment at every appointment (usually every 6-7 weeks) and I use the Awapuhi line of shampoo/conditioner/deep conditioner. I've been going back to Kelly for over a year now and also got my sister and boyfriend hooked. Very professional, sparkling clean space, nice atmosphere, great conversationalist, amazing stylist, what else can I say...? A+. One thing to note, Kelly is the only person in the salon - expect to leave a voice message when calling - she returns calls between clients.

Emily did my hair for my wedding. It was perfect. She also did hair for my bridal party and MIL. I…read morewas blown away with how beautiful everything turned out. Jenny did my hair for my trial, and it was lovely too. Both of them are so sweet!

Absolutely loved this place! The entire wedding party -…read moreBride - 8 bridesmaids and me - momma of the groom had our makeup and hair done at Legacy. It was a wonderful experience! Thanks for making us all look and feel so beautiful for my son's wedding!