I booked my first visit to this salon after reading very positive reviews online. I went in for a…read morehaircut and balayage. I showed a picture and brought in physical hair extensions in the red shade I wanted. I was never told my desired color was not possible. The resulting job left my hair looking similarly close as when I walked in (another shade of brown). I immediately stated to the dresser that the result was far from what I had requested. The owner (Karla) made a comment about how at least they're not having me walk out with horrible hair. That was completely off-putting since I never expect to leave the salon looking horrible nor do I ever spend my money with that outcome as a goal. Karla offered to have me come back in so they could tone it. I would rather take my money to a place that can get close to what I want the first time around, and if not, not being defensive about their own wrong doing. Total service cost before tip was $255, which is a ludicrous amount to charge if you didn't deliver. No discounts were offered which is very upsetting and tells me this business is lacking integrity. There needs to be transparency - If a hair stylist doesn't possess the knowledge or skills to achieve clients desired color, that needs to be stated from the start. I would rather know that up front so that other possible arrangements can be made and if that is not possible then I can go elsewhere. Going to this salon was such a waste of time, money and energy. I have included 4 pictures with my review (reference of desired color, the extensions I brought in to salon, my hair before service, my hair a week after service). I believe this will show more truth to anything beyond my words.

This place is awesome. I didn't get my hair cut for 10 years (yes, a whole decade) and I was…read morenervous coming back into a salon. I decided to come here and I'm so glad I did. My hair looks and feels healthier than ever and I'm happy with how it looks for the first time since I don't know when. Megan was wonderful and also the nicest person on the planet. The other stylists were also kind and friendly -- the atmosphere is welcoming and just lovely. I also walked out with a haircut without breaking the bank. As someone who hates the salon generally, I would totally come back here. If you want to get your hair done in Madison, give Paisley a call -- they are great. They also do long hair, short hair, all gender; the versatility and talent is apparent. Go here!

Lauren, a student stylist at the Institute, did an amazing job! She really took the time to listen…read moreto what I thought I wanted, but also wasn't afraid to gently suggest a lighter color than I had originally chosen. I'm so glad I trusted her expertise because the results turned out even better than I imagined. My hair looks healthier, feels healthier, and for the first time in a long time, I feel like I have a true style instead of just a haircut. Lauren is talented, professional, and has a great eye for what will work best for her clients. I highly recommend booking with her!

I had a generally positive experience overall. I have gone to cosmetology schools to get my hair…read moredone for years like 25 years so I know what to expect. The staff and students were friendly, and the check-in/check-out process was easy. The tables at the hair rinse/wash stations were a little different than what I expected, but they were actually a nice setup. I had a full highlight and haircut done. The three students who worked on my highlights were all very kind, and the highlights themselves turned out well. However, the entire appointment took almost 6 hours when quoted 3 hours, which felt very long. During my visit, several students were openly talking about how many hours and days they still needed to make up before graduating in September, which felt somewhat unprofessional to hear as a client. The student doing my service seemed somewhat distracted and unsure at times about certain steps, although the work she completed was done well. There were long waits during the lightening and coloring process, and during those waiting periods no one checked in to see if I needed anything. The haircut portion was not completed by the student assigned to me because she was unsure how to do it, so the instructor, Amy, ended up finishing it. After my color was rinsed out, I still noticed hair dye left on my neck when I left. Toward the end of the appointment, the student was informed she had another client scheduled, and she became very flustered. She told me she could not blow dry my hair because she had another client waiting. By that point, I needed to leave soon anyway, but because the appointment had already run so long, I ended up leaving late and was delayed getting to another place I needed to be. I also understand this is a school and students are learning, which I do respect. However, when students are representing the school and working directly with paying members of the public, I feel there should still be professional standards in appearance and conduct. Clothing such as crop tops and athletic-style mini shorts may be fine among peers in a classroom setting, but it did not seem appropriate while providing services to public clients.

Aimee always does a fantastic job, and helps me choose colors and cuts that flatter my skin tone…read moreand face shape. The space is nice and clean and very pleasant. I've never seen a bad haircut (but she's fixed a few that others did).

I came to Aimee looking to do something a little different (but still ME) and boy, did she deliver!…read moreI seriously can't stop looking at my hair in the mirror. Her space is cool and comfortable, the ambiance of the location is bustling without being annoying, and Aimee is a pro at what she does and hilarious to boot. Great, engaging conversation was had. I had a vision of what I wanted for my hair, brought a few pictures, and she literally took what I had in my head and totally made it happen. If you're looking for a pro at "atypical" colors, Aimee is the master you seek. Trust me. I hate liars and I don't hate myself, so I would never lie. Take a chance on this one. She's a gem. You'll be glad you did.

I'm biased because Cori (a stylist there) is my friend, but she is awesome!…read more My hair is extremely thick and wavy and has consistently proved to be a challenge to all people who dare to cut it. It's been too short, too long, and more often than I'd like to say, uneven (somehow, some stylists will actually manage to miss whole chunks that are sticking out at the bottom). Cori has given me the best haircuts of all time, every time. I've gotten comments from strangers on the street after getting a haircut with her!

I love Mary! She always listens to what I want and gives honest feedback to what will work for my…read morehair and how it may differ from the picture I have shown her. Highly recommend!

I have been with Rejuvenation Spa for over 30 years. It's my every 8 week upkeep…read more My hair is my thing. There is always new knowledge and nurturing to learn too--as well as top of the line products. Rejuvenation Spa is my happy place.

Best massages, not so great mani/pedi. Inviting welcome by staff, offered tea- the spa lounge…read morecompletely blocks hair salon noise making for an even more relaxing visit. Amazing, skillful massages by several different therapists, all top of their game. Mani-pedi quality was poor, rough edges and tech didn't understand what a buffing nails meant. Hair stylist was also superlative. ​

I had my hair cut by Colleen last week after my friend suggested her, telling me "Colleen is very…read moregood." What an understatement. My curly/frizzy unruly hair has never looked better. Colleen fixed her gaze on my hair and I could see her thinking. She exudes confidence and creativity and is nothing short of a magician with her shears.

My doctor always had these super fun awesome hairstyles and I finally asked who she goes to it is…read moreColleen. I had a bad experience many years ago was afraid to let anyone touch my hair . I am so glad I found this shop. Colleen diagnosed a problem of chlorine damage that I thought was from thyroid problems . She gave me a treatment and my god it was awesome how good my hair feels now . She also knows how to cut curly wild hair she is super fast and super efficient . I have lived other places and she cuts hair like when I lived in Vegas absolutely knows her stuff is passionate about her job and very fun and sweet to talk to. Her prices are very reasonable for the level of care and wonderful cut . Great shop and great location Thanks CK Hair

Chloe is incredible! I used to get my hair cut by her when I was in college and she recently cut my…read morehair when I was back in the Madison area for a wedding! I had been having tons of subpar haircuts and it was great to go to her again. Chloe has also chopped a bunch of my hair off a few times, which is super fun! She also cut both my brothers' hair all through high school and college. She still gives them cuts when they're in town. My mom even got a cut and color from Chloe for the first time and loved it! We all love this salon and highly recommend it.

LOVE LOVE LOVE LOVE LOVE!!! You are missing out if you haven't been here before. Amazing staff!…read moreJonah is THE BEST!! Very cute environment and aesthetically pleasing. Great area and neighborhood too!

This is a first class place. Debi Offerdahl is a well known…read morestylist serving Madison and Monona's far eastside for over 20 years. Debi has been awarded a multitude of local and national awards. Any wedding or other function for your daughter, yourself or a friend for hair and makeup styling would be handled with the utmost care and attention. The Salon and its decor is beyond beautiful and proffessional. Would very highly recommend Debi and this Salon

Mercedez totally transformed my hair! She is knowledgeable and has extremely fair pricing. She did…read morewonders for my hair and does great extensions that blend perfectly!!