The Ravenna Cost Cutters store was closed today as I tried to stop by today. But yes the place is a…read moregreat place as I gotten haircuts there before

Thank you Valerie for doing such an amazing job on my hair. I absolutely love the colors. I…read moreappreciate you so much. Thank you!

Absolutely the best salon around! The stylists are friendly…read moreand knowledgeable. There is also a quiet treatment room with curtained off shampoo bowls. Such a great idea! I look forward to every visit.

I was in need of a color/cut and this salon got me in right away within a week! I've gotten my…read morefirst spray tan there too and they were very nice and informative. The hair appointment went really well and it looks beautiful, also one of the cheapest colorings I've got. Great clean aesthetic too. So glad this place is 2 mins from my house!

Amazing service!!!! We have been coming in every 6 weeks to see Autumne for the past year to have…read moreour sons hair cut and she is just the BEST!! I've never seen someone so patient and skilled at working with little ones getting their haircut. She truly makes it fun and nothing gets under her skin! She has also just given my 2 year old daughter her first haircut and same thing - just so patient and wonderful. My son is 5 with straight hair and my daughter has curly hair - Autumne does it all! I honestly never would have thought to take my little ones to an aveda salon or even thought it would be affordable but this place checks every box! Highly recommend!

I've been going here for years. Great ladies and they all do great hair! I would recommend them for…read moreanyone.

I have FINALLY found a good salon in the Kent area! It only took me two years!…read more I'm really not all that picky when it comes to hair. I keep my hair short and spunky, so if something goes wrong, I usually don't have to wait very long until I can fix it. That being said, I'd obviously rather not have to wait for the hairstyle I want. At the same time, I don't want to spend over $40 on a haircut. Like I said, I keep my hair short, so I don't really see how salons can justify charging me a ton of money to chop off less than an inch of hair. I found New Image after hours (no exaggeration) of searching on the web. Something about the way they portray themselves on their website really drew me in, so I called to make an appointment and they got me in the same day. My stylist was Michelle, and I knew pretty much right away that the experience would be perfect. She asked what I was interested in and I gave her a general idea of the hairstyles I like. We were on the same page right away. I told her that I like to give my stylists creative license to do what they think is best...they are trained to do the job, after all. Michelle carefully explained what she had in mind, and all systems were go. Throughout the entire process, Michelle was very friendly and personable. 30 minutes later, I left with one of the best haircuts I have had in a very long time. Michelle said that if within a week I notice any issues, I can come back in and have it fixed free of charge. Major bonus. The shampoo, cut, and dry normally costs $25, but with an online coupon from their website, I paid $22.40. Perfect price! I'm so relieved I've found a local salon and stylist I can count on. I'll definitely be back!

I went here for years to get my hair styled, etc. That all changed with the new ownership. It used…read moreto have a very welcoming and friendly atmosphere. I can no longer recommend.

Been here three times with no issues. I scheduled an appointment with Michelle for this past…read moreSaturday. when I arrived she was finishing up with another client. another person checked me in I thought because Michelle was cleaning her station. I was wrong. this other lady took me to her chair and started my appointment. I said to cut my hair at bra line and it's at the tops of my shoulders. I've never been more embarrassed in my life. I was sure this was a safe place and it is NOT! I'd get my money back but it's not even worth it. I just have to look ugly until it grows back. STEAR CLEAR OF THIS SALON.

I've always had my hair long. Then, on a whim, I walked into Cost Cutters and told Michelle that I…read morewanted my hair cut above the shoulders. HOLY COW! I walked out feeling beautiful!! After I left, I kept on getting compliment after complement, no matter where I went! Michelle you rock!!

Mia was an amazing stylist & did a wonderful job on my hair. I would love to continue to have her…read moredo my hair. However I spent over $400 for cut highlights & products to maintain my style. However once home I reviewed my receipt only to discover I was double charged for the cut by front desk. When I called it was verified I was charged twice for the cut & it should be back on my account . However when I checked the next day still no reimbursement. I was told it could take a few days to receive a refund. Not a great practice for customer support. Money had no problem charging my account but not reimbursement on their mistake. Makes me not want to go back even after the amazing hair style by Mia. She is great & I highly recommend her. It's a shame no accountability by front desk staff. Due to customer service practices I will not go back without cash.

I struggle to put into words how amazing everyone at the salon was to my daughter. My daughter had…read morereally matted her hair between swimming and not washing/brushing and swimming more while I was out of town and I was at a loss and in tears not knowing how to help her. The stylists worked in teams and were kind every step of the way despite the immense amount of work this was for them. They made her feel comfortable and unjudged and ultimately manage to salvage more of her hair than any of us expected. I genuinely cannot say enough good things about how they helped her through this very hard life lesson. They deserve the absolute highest reviews and I am forever grateful to them

Walked in on a random Saturday afternoon, paid $10 for a nice trim and a little bit of a cut and I…read moreforgot her name but an older lady took care of me, her husband works at the same company I used to work for. She's awesome, I tipped her $10, a great deal for a broke 20 something who needed to get rid of her dead ends before starting a new job!

if i could do a negetive star i would. Came in and woman with sad attitude said very little. i…read morethought well maybe she was having a bad day like i was, so i gave her a chance,,, big mistake hardley spoke, just acted like she was doing me a big favor to cut my hair. i even showed her picture of how i wanted hair, and she just did a man's buz cut on me, no style at all, just straight across the back and shaved on sides...............i am so upset i could cry. no way to fix now, it will grow back will wear hat until it does. just so upset. i got home and saw the back and it is worse the front. gave her cash, she did not give me reciept, and i didn't think because i was so upset. my husband just shook his head. i havent looked this bad since Chemo 20 years ago.

Moved here in 2022 and needed a new stylist. Everyone is super friendly and the salon is open and…read moremodern. Alex is the ultimate stylist and both my daughter and I love her for cut and colors!

I love the layout of this salon. It's surrounded by windows letting the sun shine in. We followed…read moreAmy there. Our family has been using Amy for 25+ years. She does amazing haircuts and color. They do eyelash extensions here. I met the woman that does it. She was friendly and informational. They do painted nails and extensions. Robin does body waxing. Full body waxing for woman, waist and up for men. They have an electric vacuum that sucks up hair, very cool. The parking is in the rear. You enter the building from the rear and go up to the second floor. They are fully handicapped accessible with elevator and ramps.