I was recently there for highlights and they didn't turn out like I wanted. I wanted brighter blonde and red. It's a very dull blonde and you can't really see the red which is exactly NOT what I wanted or asked for. They used the right colors but somehow it turned out really dull. Not bright and standing out like I had expressed I wanted. I even showed the stylist what I wanted and thought we had agreed. Then for some reason she put toner on which I have never had before and then the results are extremely disappointing which I noticed a little before I left but really could tell it wasn't right once home.
I'm hoping they can fix this or I won't be back. read more