We went with Simply Catering by Bethany or Vistas and Vows, as named now for our renewal of vows…read moresummer of 2025. It was basically our "wedding" as we eloped at town hall when I was pregnant with our 1st kiddo. We had a ceremony, read vows and exchanged rings for the first time. It was always a plan for us that we would have a party celebrating our marriage at some point when "life slowed down" - eh five kids later and ten years of marriage we decided to do it.
I decided to go with this catering company after looking at the menu. Lots of great food options. And most importantly to me, lots of awesome sounding sweet treats. In May 2025 - we went to a tasting and it was awful. So bad, that I left and almost wanted to cry. It felt chaotic, the food wasn't great and honestly my stomach kind of hurt. Very disappointed. After the tasting, some people that had been at the tasting emailed. I was surprised how they even got my email address. Anyways! They wanted to discuss how I felt about the food and just general vibe of the company. I still had hope, it had been at her house, things hadn't gone as planned. I get it - things happen.
I discussed this with the owner and she even came to our house, which is a long trip. And did a tasting for us of the items we had wanted for our event. That's just incredible. It was much appreciated and gave us our confidence back about them catering our event. We were close to the event at this point and which how flakey and confusing the communication was at this point. The fact that they were willing to make the trek and produce delicious food. This was so Was really reassuring.
We even had another phone call. Discussing what were our final food and dessert decisions. We discussed the layout and plan for the event. And asked what the catering company needed on our end, e.g. tables, tented space, running water. We had asked this before because we needed to confirm rentals with rental company, so we asked Bethany at least twice - what do you require from us. She told us - nothing! We bring everything we need, even for bad weather. Okay. We confirmed family style service and microplace settings for our event would be provided. We were told they would show up at 1100, two hours prior to our ceremony to begin getting appetizers ready. Anyways, I'm getting dressed and ready for the ceremony, it's probably 1200 and nothing. Haven't heard from them, nothing. So, I call Bethany to inquire and I start hearing from her about this and that. The communication is stressful and just inconsistent and often inconsiderate. A quick text from her, like hey running late or something would have been appreciated. Instead of what I have received from them from the beginning, a whole lot of excuses, terrible communication and a lot of unnecessary stress.
We started looking at the weather as we got closer to the day of our event and decided to also opt for a larger tent as it was going to rain and this was an outdoor event. We had two very large tents - one with the arch for the ceremony and the other for the dance floor, game tables and dining. We were told they would not need any tables, tented space, prep space, running water or anything.
Well, first thing, they show up, over two hours late, don't have their own tented area, don't have our place settings and have no idea about our event or anything. I have never spoken to these members of the team and they were not well staffed, informed or prepared at all. People were hungry, they had to take up precious tented space because they did not have what we were told. Remember it's raining! We needed all the space. We could have prepared. Created space in the second tent for them or something. Again, they are disorganized and don't communicate well. They didn't bring the microplace settings we paid for. Thank goodness, I brought some - because well - she really is inconsistent so I planned that perhaps they wouldn't bring even things or something.
I have never spoken to these members of the team and they were not well staffed, informed
An "event guide" that we went over with Bethany that really wasn't updated after our last discussion was used. This truly was a mistake on our end. We had thoroughly discussed everything with Bethany and our menu choices and serving and setting plans. I thought what we paid for was going to be there, even if not written out thing by thing on the event guide. So that was an error on our end. We had discussed our wishes and really it wasn't anything crazy. Eight tables with them bringing microplace settings - family style. Appetizers after the ceremony. Dessert table with two cakes. Asked if they would assist with pouring champagne and juice for toast - they stated no problem. Asked if kids could have chicken and fries. Sure no problem. Boom. What is the purpose of having a conversation to discuss the plan for your event, if they aren't assisting with your event, aren't going to discuss your wishes or the plan with